Varsity Ford

I had an 8 am appointment and arrived prior to 8 am. After sitting in the waiting room for 3 hrs, I asked for a status on the warranty repair ( rear window of my Lariat not operating appropriately). After sitting in the waiting room for 3 hrs, I asked for a status on the warranty repair ( rear window of my Lariat not operating appropriately). My F150 hadn’t even been pulled into the service garage yet even though I arrived prior to 8 am and was the third vehicle in line when they opened the door. It was obvious to me that this was not a first come first serve situation and I was being discriminated against since I had not purchased the truck from Varsity ( as the Service rep who signed me in specifically asked if I had purchased my vehicle from Varsity ). I had bought the truck used from someone other than Varsity, but had purchased multiple vehicles from Varsity in the past. I can certainly understand a repair taking a long time, even days or weeks as was the case when Varsity repaired my 2012 F150 last year ( which I purchased new from them) - I spent thousands of $$ multiple times having Varsity repair the 2012 I left without getting the truck fixed and am thinking of going elsewhere in the future More

Sian Pickett was very helpful and accommodating with the purchase of a 2016 Escape. He was happy to work around my schedule and take care of a few minor concerns I had with the vehicle. purchase of a 2016 Escape. He was happy to work around my schedule and take care of a few minor concerns I had with the vehicle. More

I had the greatest experience with Tony Madison. Tony made everything so easy. Tony is very friendly and extremely knowledgeable. Tony not only went above and beyond during the sale, but after the sale a made everything so easy. Tony is very friendly and extremely knowledgeable. Tony not only went above and beyond during the sale, but after the sale as well. I will be referring Tony to all my friends and family! More

I went to Varsity Ford Specifically to deal with Shane Smith. I appreciate a dealership and sales team that respects my time and money and above all are honest and trustworthy. Shane was very responsive a Smith. I appreciate a dealership and sales team that respects my time and money and above all are honest and trustworthy. Shane was very responsive and able to work out most of the details before ever showing up. I arrived at Varsity Ford the Vehicle I was interested in was parked out front freshly detailed and ready to go for the test drive. I’ll definitely be doing business with Varsity Ford and Shane Smith again in the Future. More

This was an easy transaction. I do not live in the area and was able to handle most of the necessary documents electronically. Then the car was delivered to my driveway. and was able to handle most of the necessary documents electronically. Then the car was delivered to my driveway. More

Shane Smith was fantastic!!!!! He made the buying process so easy. It was the best car buying experience I have ever had. I will be sending all my family and friends to him. In future when I need a car varsi so easy. It was the best car buying experience I have ever had. I will be sending all my family and friends to him. In future when I need a car varsity ford will be the first place I go. More

My salesman is Shane Smith. He is professional, knowledgeable and very friendly. He did a great job for us. Made us fell well informed and confident with our purchase. No high pressure sales tactic knowledgeable and very friendly. He did a great job for us. Made us fell well informed and confident with our purchase. No high pressure sales tactics. Had us in and out in no time. The dealership is clean, modernized and comfortable. The support staff is wonderful. All around great experience. More

Shane puts customers first. Shane went out of his way to get pictures of a truck that wasn’t on the website yet and even went as far as making sure it wasn’t sold until I was able to see it. I think this ty get pictures of a truck that wasn’t on the website yet and even went as far as making sure it wasn’t sold until I was able to see it. I think this type of customer interaction and service is what’s missing at a lot of other dealerships. More

Tony was incredible to work with. He went above and beyond, and it didn’t go unnoticed. He made my experience as easy and transparent as absolutely possible. I will be recommending him to everyone I kn beyond, and it didn’t go unnoticed. He made my experience as easy and transparent as absolutely possible. I will be recommending him to everyone I know. More

Sian was very helpful with the purchase of my vehicle. I would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. More