Varsity Ford
Ann Arbor, MI
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SALES DEPT VERY FRIENDLY AND PATIENCE We came in on a SATURDAY just get some prices and ideas . A salesman approached us and wanted to know how he can help us. His name is BILL HARB.. ver We came in on a SATURDAY just get some prices and ideas . A salesman approached us and wanted to know how he can help us. His name is BILL HARB.. very friendly ... he showed us all our options, let us test ride some of the cars. We knew we needed to update our cars, our old ones were old. Bill was so patience with us, he didn't even pressure us, like some do.. Ended up staying at the dealership for over 6 hours, debating if we should get those cars today or not... but BILL sweeten the deal with our trade in 's.. we ended up buying two new Fusions . I never been to a dealership that went above and beyond the call of duty.. the main thing he respected our patience that day, and let us weigh our options, plus they sure have a lot of models to choose from , then other dealerships right of the lot.. even thou some can try to get some from other lots and all... Bill Harb is a very friendly salesperson and a very PATIENCE one.... I would recommended this dealership to anyone for a new car or used one... Thank You for having a VERY PATIENCE AND FREINDLY SALES STAFF... Mary Ann and Tom .... More
Great Service! Varsity always takes care of business and has my car ready as promised. The very nice waiting room with Wi-Fi and HDTV makes the time pass quickly. Varsity always takes care of business and has my car ready as promised. The very nice waiting room with Wi-Fi and HDTV makes the time pass quickly. More
Service Dept. Top Notch! Although I didn't purchase my vehicle from Varsity, I'v had it serviced several times at their service department. Each time they've exceeded my expe Although I didn't purchase my vehicle from Varsity, I'v had it serviced several times at their service department. Each time they've exceeded my expectations; even going as far as getting me a rental car, when any warranty work is taken care of. Since my job revolves around having a car, this was extremely important to me. Always left happy! More
Repeat customer I took my Ford Edge in to Varsity Ford for the Works oil change as I do every time it's due. This is the only dealer I've taken my Edge to for servic I took my Ford Edge in to Varsity Ford for the Works oil change as I do every time it's due. This is the only dealer I've taken my Edge to for service. They did a fantastic job and even washed the vehicle per I picked it up. Thank you for the great service and for offering the free shuttle to and from my work location. More
Always Fantastic! My husband and I have been coming here for service for a few years now, and we just recently bought two new Fiesta's here as well. Whether you are dea My husband and I have been coming here for service for a few years now, and we just recently bought two new Fiesta's here as well. Whether you are dealing with Service or Sales, this is a great dealership and I would recommend anyone come here! More
Jerry Hobbs was very helpful with our auto needs. My husband and I have just leased our Second vehicle from Mr. Hobbs. Jerry is very attentive, he answered all of our questions. We feel that we got My husband and I have just leased our Second vehicle from Mr. Hobbs. Jerry is very attentive, he answered all of our questions. We feel that we got the very best deal from Varsity Ford. We love our Escape with the hands free sync system, it is a total joy to drive. My husband and I would happily refer our friends and family to Jerry. We know he cares about his clients. The service department is the best too! They go the extra mile to correct any issue. With the lease we enjoy the superior service we are shown there. All the professionals I have met in the service department were excellent too! We are happy returning customers. Thank you Jerry!. More
A stellar dealership! Varsity Ford provides service beyond expectations! From the moment you purchase or lease your new vehicle or simply arrive for service you are treate Varsity Ford provides service beyond expectations! From the moment you purchase or lease your new vehicle or simply arrive for service you are treated as a valuable customer. This organization works hard at providing you, the customer, with a personalized visit to meet, and exceed, your expectations. All members are forthright, honest and take your service needs seriously. You won't be disappointed in Varsity Ford ~ they diligently work to service their customers and our community! More
I have a C-Max and had to have an update on Map. Mike also helped me with my keyless entry pad and with the new update. I was in and out with questions and he never seemed upset or bothered. The tech w also helped me with my keyless entry pad and with the new update. I was in and out with questions and he never seemed upset or bothered. The tech was also very helpful. Thank you Varsity More
I was greeted quickly, and wrote up. Mike listened to my concerns and sent my car to be fixed. My car was serviced and then sent to the car wash. I was told what service was completed, and was able to leave concerns and sent my car to be fixed. My car was serviced and then sent to the car wash. I was told what service was completed, and was able to leave the dealership shortly. The car was fixed properly, and my problem solved. Everyone at the dealership treated me very nicely and I would highly recommend them! More
Very easy to make an appointment and wait to have oil changed. Very pleasant staff and waiting room. Used coupon so didn't cost me anything and they did the safety inspection too! changed. Very pleasant staff and waiting room. Used coupon so didn't cost me anything and they did the safety inspection too! More