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Varsity Ford

Ann Arbor, MI

4.8
1,474 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,474 reviews

August 18, 2015

New Fusion Lease Just recently leased a 2016 Ford Fusion. This is my third lease through them. The staff is great. My dealer went above and beyond to make sure my c More

by Aharwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Treharne
July 23, 2015

EXCELLENT IN SALES AND CUSTOMER SERVICE! I recently leased a brand new 2015 Fusion and had an amazing buying experience from start to finish. I was recommended by my parents to work with Pat More

by LLIHKERED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Rob
July 16, 2015

service I needed. Good service on my Expedition,thanks, Mike Collins and the Ford tecs. I always leave with a good safe truck. They seem to care I leave happy. More

by senior
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collins
June 30, 2015

Salesman Jerry Hobbs is a great person to buy a car from. I got 2010 Escape from Jerry Hobbs new. Whenever I am having service done on a Saturday I check in on Jerry and he always remembers my name. He asks More

by Mike S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names but I have only had one problem with service write-up person In over 20 years
June 30, 2015

Painful A lot of good reviews so perhaps my experience was exceptional. I can't recommend this dealership to anyone and I feel compelled to deter potential cu More

by Guy who appreciates honesty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales department people and service department people
June 29, 2015

Wonderful experience! The tire noise that was heard was due to an imbalance causing uneven tire wear. An electronic report showed the places and extent of the wheel dist More

by Ann Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota
June 23, 2015

Great service!! I have bought cars and trucks from Varsity over the years, the sales department is top notch. And after you purchase your vehicle you will be very p More

by EGMIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Carpenter and Mike Collins
June 18, 2015

Great Experience with Great Service I have been with the Varsity Ford Service team since 2009 and I am always pleased with my experience. They are courteous, prompt, and very helpful wit More

by Ford Forever
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathan Wivell
June 08, 2015

Customer Service is Unmatched!!! I have purchased a few vehicles from Varsity Ford now. I have never experienced the same quality of after the sale customer service as I have from Va More

by cbohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Clayton
May 27, 2015

Great customer service My experience at Varsity Ford was a very pleasant one. The service adviser was very nice and answered the questions that I had, very thoroughly. He di More

by JSML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collins
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