
Vandergriff Honda
Arlington, TX
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great experience! Brandon Iraheta helped us get our new Honda CRV and we couldn't be happier. We recommend this place, ask for Brandon Iraheta Thank you! Brandon Iraheta helped us get our new Honda CRV and we couldn't be happier. We recommend this place, ask for Brandon Iraheta Thank you! More
Deception in just part of doing business at Vandergriff My Honda would not start so I had it towed to the nearest Honda dealer (Vandergriff). I had already replaced my battery and starter so I needed the e My Honda would not start so I had it towed to the nearest Honda dealer (Vandergriff). I had already replaced my battery and starter so I needed the expert Honda diagnosis. They determined that it must be the starter so I agreed to have them install another starter. They called to tell me that my Honda still did not start and they would continue to diagnose further. Eventually they determined that the battery wiring harness was to blame. Rather than put my original starter back in my Honda, they tried to convince me that I still needed the new starter because my original starter was not working now. How convenient for them! And lucrative! ($600) I don't think so. I asked the service advisor to have the mechanic test my starter before replacing it and he (Zach White) said that they didn't have the equipment to test starters. But now that they have replaced my starter, now somehow they can determine that my original starter is bad. I need legal advice if they don't make this right. More
Welcoming and Comfortable Car Buying Experience This was my first car-buying experience and I was incredibly nervous about making such a large, long-lasting purchase. I was also weary of salespeople This was my first car-buying experience and I was incredibly nervous about making such a large, long-lasting purchase. I was also weary of salespeople who would take advantage of my inexperience. However I'm thrilled to report that my time at Vandergriff was amazing. Kiana, my saleswoman put me completely at ease the moment I walked in. She was incredibly informative and helpful, walking me through every step and patiently answering all my questions. If she was unsure of anything she was honest about it and then immediately found someone who could provide an answer. Everyone I encountered was helpful and made it more about me than the sale. Highly recommended! More
Outstanding service by sales I bought a 2015 Accord EX-L last week and the experience was amazing. My salesperson, Kiana Birks, was very knowledgeable and helped me out tremendous I bought a 2015 Accord EX-L last week and the experience was amazing. My salesperson, Kiana Birks, was very knowledgeable and helped me out tremendously. She patiently walked me through the whole buying process and was very respectful to my wants and needs in what I wanted in a car. I highly recommend you go see Kiana when buying a car. More
Unbelievable And I'm So Thankful This story started out very bad, but after talking with Yuni Chon, things got turned around. He deserves much more than a pat on the back! I got the This story started out very bad, but after talking with Yuni Chon, things got turned around. He deserves much more than a pat on the back! I got the same car back, and was in and out in record speed....maybe thirty minutes, including the signing of all of the forms. I'm impressed beyond words, Yuni, and appreciate your going the extra mile to contact me. Additional kudos go to whoever came out to get my cosigner's signatures, in a driving rainstorm, to boot! Hugs to all! More
Thank You! I recently visited Vandergriff Honda to purchase my 4th car from this dealership. I live in Fort Worth but drive to Arlington because I have always re I recently visited Vandergriff Honda to purchase my 4th car from this dealership. I live in Fort Worth but drive to Arlington because I have always received the BEST service at this dealership. Everyone from the salesmen to the finance dept makes the buying/leasing process so easy. With my most recent purchase I worked with Mildred Dominguez. She made this experience, by far, the best car buying experience I've had with Vandergriff. She listened to what I wanted and the first car that she pulled up with was the car I took home. I would recommend her to anyone I know that is looking to purchase a Honda. More
One disappointment I took my Honda in for service on 5/20/15. The service was fine, and the service advisor (Elijah Warren) was helpful. However, the shuttle service was I took my Honda in for service on 5/20/15. The service was fine, and the service advisor (Elijah Warren) was helpful. However, the shuttle service was a big disappointment. The driver in the morning who took me to work had the radio on too loud. It was tuned to a religious station. I realize some people may enjoy that kind of radio, but I found it rather intrusive. Perhaps the driver should not have the radio on. When I called back later in the day to arrange the return shuttle service, the woman on the phone was sarcastic and condescending when I told her I did not know the zip code where I was located. The morning driver found the location without the zip code, so I am not sure why it was necessary when I explained to the woman exactly where I was on Arbrook. Her response was "Well, Arbrook is really long." True, but there is only one Academy on Arbrook. And I explained I was just west of the Academy store immediately across from the north entrance to the Parks Mall. Apparently, that was not clear enough for her. She told me it would be 30-35 minutes until I was picked up. After 45 minutes I called back and she transferred me to another number which rang at length without answer. I gave up and asked a co-worker to drive me over to the dealership. More
Thanks for your help I purchased a vehicle with Kirby Jackson recently and he helped me out tremendously. This is my 2nd time purchasing a vehicle with him. Thanks for you I purchased a vehicle with Kirby Jackson recently and he helped me out tremendously. This is my 2nd time purchasing a vehicle with him. Thanks for your help. More
Not a single complaint I had put it off for over a year not wanting to go through all the hassle. I will be the first to say this was a different experience. My salespers I had put it off for over a year not wanting to go through all the hassle. I will be the first to say this was a different experience. My salesperson Kirby Jackson was the key component in getting this task tackled. He made this process worry free! I expressed my reservations and desires about my purchase; he completely met the immediate need for my family. Kudos to him and the staff at Vandergriff! More
Great experience overall from sale to service I purchased a Pilot from Vandergriff Honda earlier this year. I was nervous at first going there without my husband since he know more about cars than I purchased a Pilot from Vandergriff Honda earlier this year. I was nervous at first going there without my husband since he know more about cars than I do. But Marcus took great care of me. He was very helpful and patience with my endless questions. Just recently took it for an oil change and still received the same great service as I did the first time. Surprisingly, the wait wasn't long either. My coworker also bought a new car from them recently (thanks to me!). More