Vandergriff Honda

Had a good car buying experience at Vandergriff Honda. I purchased a Civic EX at a good price. The financing was fair. Rene Hernandez was a good dealer who listened to what I wanted and gave me just that. purchased a Civic EX at a good price. The financing was fair. Rene Hernandez was a good dealer who listened to what I wanted and gave me just that. Contacted the dealership via the internet. They were quick to respond to my inquiry. I came into the dealership with pre-approved financing through American Honda. The dealership didn't exceed my approval price. They didn't try to sell me anything I wasn't interested in. They stayed within the parameters given to them. Very happy with my car. I would recommend anyone in the Dallas/Fortworth area to purchase their Honda from Vandergriff. More

Decided to buy a vehicle from Vandergriff Honda because Ive dealt with them in the past. They provided me with excellent service from the beginning and did everything they said they were going to do. Chris Ive dealt with them in the past. They provided me with excellent service from the beginning and did everything they said they were going to do. Chris was very patient in handling all my paperwork once we agreed on the numbers because after I came home to Wichita Falls, a few days later they told me they needed me to sign some other papers and etc., but I told them it was quite a drive for me to come all the way there but Chris told me not to worry about it and was really patient. There was no hassle or anything. I never felt pressured to buy a car. Just real friendly people. Gave me a great price on the vehicle i bought (07 acura TL). I dont think I wouldve gotten a better deal elsewhere. Would definitely recommend this dealership to my friends and family in the future. I actually live in Wichita Falls but decided to goto Vandergriff Honda in Arlington rather than buy at the local Honda dealership here. If I ever buy a car again, I'll definitely goto Vandergriff first. More

I actually bought two cars from Vandergriff Honda in the past 6 months. I first bought an 07 Accord back in November that I got a really good deal on. However, I was really wanting to trade it in for a new past 6 months. I first bought an 07 Accord back in November that I got a really good deal on. However, I was really wanting to trade it in for a new body style Accord Coupe. At first I didnt think it would be possible for me to trade in a car so quickly, however I got approved after dealing with Chris. I got a really good deal on my car. They even took care of everything they said they would. The car that I purchased had not been certified so I brought it back to the dealership and they took care of it. They even put new tires on the vehicle even though I didnt think it needed. I had a great experience dealing with them. I would recommend them to all my family and friends. More

I have purchased multiple vehicles from Vandergriff Honda and have had excellent experiences each time. I know I can count on Chris Snyder and other Vandergriff Honda employees to provide great customer serv and have had excellent experiences each time. I know I can count on Chris Snyder and other Vandergriff Honda employees to provide great customer service and treat me with fairness and honesty. I will continue to use and recommend Vandergriff Honda for future vehicle purchases because of their willingness to help and awesome customer service! More

Vandergriff sold me a Honda Odyssey that had been in an accident that did not show up on CarFax. The damage was to the door panel on a sliding door and was not really noticeable, but I did not want a car accident that did not show up on CarFax. The damage was to the door panel on a sliding door and was not really noticeable, but I did not want a car that had been in an accident. After expressing my dissatisfaction, Vandergriff immediately made the situation right. We rescinded the sale of the previous vehicle and they put me in another Odyssey that met with my approval. Chris Snyder was there every step of the way, making sure that I was satisfied. If you want real service and real attention to your needs, Snyder and Vandergriff should be your choice. More

My overall experience at this dealership was excellent! Rene Hernandez, my salesperson, was very polite and not on of those "pressure" car's salesman. I have had very bad experiences in the past as I purc Rene Hernandez, my salesperson, was very polite and not on of those "pressure" car's salesman. I have had very bad experiences in the past as I purchased a new/preowned vehicle, but my recent encounter definitely has changed my opinion. My new accord is great, even though I had in countered a minor error, Rene was there to intercept any potential problem and fixed it posthastley. I highly recommend him as a salesperson and will refer him, and the dealership to any of my co-workers and friends! More

I have just left Vandergriff Honda in a brand new CRV! I had no intention of purchasing a car today and AM NOT an impulse buyer! I am a single parent with a strict budget and consider myself an educated con had no intention of purchasing a car today and AM NOT an impulse buyer! I am a single parent with a strict budget and consider myself an educated consumer. My experience began with an email response that was prompt and polite. Followed by a voice mail equally as pleasant.I did not call back as I was planning on purchasing this car in about 8 weeks. I received my next call one day later and explained what I felt to be a next to impossible situation(strict budget and $5000.00 negative equity) and Tony assured me he could help me and invited me to the dealership. I figured if we had time we would swing by. I arrived at the dealership with my teenage daughter (car is for her)and was greeted immediately and Tony came to the front. We went back to a cubicle and discussed my trade in....and my budget.Tony took a sincere interest in our personal situation without feeling "phony". We went and looked at the available inventory and chose a car... then went to crunch numbers. I braced myself for "the battle" but was surprised to find I was dealt with in the MOST respectful manner.After the third time of Tony going back to the finance office I knew my situation was next to impossible...He came back with Michael Ackels.I thought "here we go... good cop bad cop" WOW!!! Was I surprised!!!! He asked a few more questions about my needs and left to see what he could do. He showed the most sincere interest in my needs and my limitations and looked at my daughter as though it were his own....What a great feeling for a parent. He came back with a number that fit both my needs, my limits, AND included FIVE THOUSAND dollars of Negative equity!!!! I could not believe it! If you think your situation is impossible GIVE THEM A CHANCE!!!! I was not pressured,I was EDUCATED! How refreshing!!! My sweet daughter is now in a vehicle she can take off to college in with her mom(single parent) feeling PEACE that she is safe and I am not BROKE!!!! I could not have had a more POSITIVE experience!!I will recommend ANYONE regardless of your limitations to visit Vandergriff Honda in ARLINGTON! You WILL NOT be disappointed!!!! THANK YOU!!!!!! Kim Childress and Madi Thompson. More

Need more women salespersons. Salespersons need to be more knowledgeable about vehicle accessories. Jake was great tho. Eased my worries and calmed my fears. Jake is definitely my second favorite sale more knowledgeable about vehicle accessories. Jake was great tho. Eased my worries and calmed my fears. Jake is definitely my second favorite salesperson. I love that he kept his promise for the shelf, but hate that I had to point out he was wrong about it being an accessory Honda offers in the LX. LOVE my car. More

I wasn't the easiest customer to deal with! ;) That being said, I want to give special thanks to Tony Cordero, Mike Ackels, and Brandon Guzman for the respect and courtesy I was given during the entire being said, I want to give special thanks to Tony Cordero, Mike Ackels, and Brandon Guzman for the respect and courtesy I was given during the entire purchasing process of my 2010 Pilot! Everyone was absolutely amazing and extremely helpful. This is the second vehicle I have purchased there...and it won't be the last! I will recommend Vandergriff Honda to anyone I come across that is looking to get a new vehicle! More

Vandergriff Honda and it's SALES staff particularly Hung Nguyen went above and beyond what I ever expected to satisfy what I was needing and wanted. I love the maintenance program that was offered to me, th Nguyen went above and beyond what I ever expected to satisfy what I was needing and wanted. I love the maintenance program that was offered to me, that was definitely a selling point! But unfortunately I will never do business with Vandergriff again. The finance department obviously don't have competent people. I bought my car on March 27 and as of April 15 they still HAVE NOT paid off the Honda I traded in which was in my contract. They called us out 4 days later to resign another contract, "they said it was a better deal". Once we got there nothing else was ever signed. It was a wasted trip (I live 40 miles away). I have since then talked to several people that have had similar experiences w/the finance department. So as of this date I'm not sure wether I really own the car or not! If not I want my old car back and the down payment I gave them! More