Vandergriff Honda
Arlington, TX
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I came in about a two weeks ago and purchased my very first Honda Accord EX-L. My family has always driven Toyota's and Honda's so it was a no brainier that my purchase would be one of the two. Our sales first Honda Accord EX-L. My family has always driven Toyota's and Honda's so it was a no brainier that my purchase would be one of the two. Our salesman was named ONDRA. Very nice and polite guy. He wasn't pushy or hovering all over us our whole time there. He actually introduced himself and let us go about looking at all their inventory. He is so knowledgeable about all the HONDA'S on the LOT. After choosing the car we liked, I thought that we would have to play the go back and forth price game with the Managers. But it was nothing like that. Yuni one of the sales manager was so helpful. He laid down the pricing and payments for us. We basically told him what our monthly payments needed to be and He was able to get it right on the money. He told us what we should do and what is our biggest bang for the bucks. Yesterday I took my parents back to this dealership and now they are proud new owners of a 2011 Honda Accord LX. If you want a place that is not pushy and will give the best deal I would TRULY recommend VANDEGRIFF HONDA. I will probably be back this xmas to take advantage of their end of the year clearance since the hail storm last week nearly damaged my car. THANK YOU VANDERGRIFF!!! WILL BE DOING ALL MY BUSINESS WITH YOU IN THE FUTURE. More
We only went to the dealership to test drive. Kevin brought out exactly the model vehicle, color and features we were looking for. He spent a lot of time with us and answered every question, and reall brought out exactly the model vehicle, color and features we were looking for. He spent a lot of time with us and answered every question, and really got to know us. The atmosphere at Vandergriff (from the waiting room to the in store cafe) made the experience actually enjoyable, unlike most car buying experiences. It did not seem like 4 hours. We got exactly what we wanted and then some! We will go back. More
Joel Gogue is the best service advisor Vandergriff Honda has to offer. He is an exceptional employee. He always make sure to provide excellent service every time I go in. Futhermore, he is a man of his word has to offer. He is an exceptional employee. He always make sure to provide excellent service every time I go in. Futhermore, he is a man of his word and provides me and my Accorrd with the highest quality of service in a professional and courteous manner. If Vandergriff Honda is on the look out for promotions or raises Joel Gogue is who they need to consider first. More
Howard Russell demonstrated once more why he is my "go to guy" for service. Howard paid exceptional attention to detail throughout the service process -- meeting me as I was getting out of my car an "go to guy" for service. Howard paid exceptional attention to detail throughout the service process -- meeting me as I was getting out of my car and ensuring that my goddaughter and I had a beverage, ensuring that he had a clear understanding of my service work needs, providing a clear, understandable description of the recommended maintenance and the associated costs, even walking with me to my vehicle as I was leaving. Howard makes it clear that he is a member of a team. As his customer, I appreciate that he does such an outstanding job of coordinating that team's efforts -- my work was completed earlier than I expected and at a reasonable price. Equally important, Howard ensures that I feel like more than just a customer, this "intangible" aspect of the customer service he provides lets me feel comfortable and confident that I am getting the work I need at the best possible price and ensures that I will continue to drive the extra miles to Vandergriff Honda to get my service work done. More
Salesperson, Keven Bautz, was very helpful and patient to me. I felt welcome even though I went there three times to buy a car. Everything was explained clearly. Other employees were also friendly. Overall, me. I felt welcome even though I went there three times to buy a car. Everything was explained clearly. Other employees were also friendly. Overall, I had a great experience with this dealership. More
I give Vandergriff Honda all 5(great) because it was a great experience. My husband does not like dealing with sales people and we got a great one at Vandergriff Honda!!The salesmen that we had Kevin Baut great experience. My husband does not like dealing with sales people and we got a great one at Vandergriff Honda!!The salesmen that we had Kevin Bautz was great! He knows his job, not pushy, very friendly and overall just a great place to buy a Honda! We love, love our Honda Pilot!! Our financeman Haung was awesome. Even though it was his first week in financeing he did great. Wanted to make sure that we got what we wanted and understood what we were signing. This dealership is a great place to buy a car. I will be sending friends and family to Vandergriff Honda. Thanks for a great experience!!!!! More
My wife and I were very impressed with Kevin and Chelsea. They listened to our wants and came through. They are not pushy like a lot of sales professionals, they made us happy and we will recommend the dea They listened to our wants and came through. They are not pushy like a lot of sales professionals, they made us happy and we will recommend the dealer to anyone looking for a new car. We have to say the new Accord rides and drives expceptionaly great. More
Service Advisor Manager - very, very nice man - very helpful. Took care of my car like it was his own personal car. I can tell that he truly cares about my car. Treated me with extraordinary kindness helpful. Took care of my car like it was his own personal car. I can tell that he truly cares about my car. Treated me with extraordinary kindness and respect. He listened to my concerns about my car and took care of everthing. Howard Russell - Service Advisor - treated me like a queen. Called me a "young lady" at 60 years old - that made my day! He is a very, very nice man. So kind and polite and caring. Made sure I was satisfied with everything that was done to my car when I picked it up. Explained everything in detail - everything that was done to my car for service maintenance. I am most appreciative that these 2 extraordinary men truly care about my car. I am grateful for their concern, and that they take excellent care of my car. I know that I am in good hands at Vandergriff Honda. I have an awesome 2007 Honda Civic - best car I ever owned!!!!!! First Honda I ever owned!!! I will be a forever Honda owner! More
Kevin and the Vandergriff team went above and beyond to find the vehicle we wanted, and made us feel like we were their only customer at the time. The best vehicle purchasing experience i have ever been in find the vehicle we wanted, and made us feel like we were their only customer at the time. The best vehicle purchasing experience i have ever been involved in. I would not hesitate to recommend Vandergriff and Kevin to anybody that was searching for a new vehicle. More
I want to say Thank You Kevin for being very helpful with purchasing my FIRST HONDA! I LOVE IT!!!!!! You were very helpful and not pushy when it came to me...you allowed me to look then I came to you when I purchasing my FIRST HONDA! I LOVE IT!!!!!! You were very helpful and not pushy when it came to me...you allowed me to look then I came to you when I was ready that is very important ot me! You got me what I wanted and the payment that best worked for me! THANK YOU KEVIN! I will refer all my friends and family to you. More