Vandergriff Honda

Great deals. Great Service. Purchased auto #20 from Honda. Jaye Anderson and Hung Nguyen handled everything fast and pleasing. Highly recommend for anyone buying a new Honda. Honda. Jaye Anderson and Hung Nguyen handled everything fast and pleasing. Highly recommend for anyone buying a new Honda. More

I went in to purchase a 2012 Civic and as soon as I got off of the car I was immediately taken inside by Marcus. He took my information and asked me how much I wanted my car payment to be and from that sec off of the car I was immediately taken inside by Marcus. He took my information and asked me how much I wanted my car payment to be and from that second on he kept trying to push me into a used car. I explained to him that I wanted to purchase a new car and not a used one so he got up and walked out and sent another guy in (I didn't catch his name). The new salesman then tried to push a used car on me and I had to explain AGAIN that I did not want a used car, I wanted a new one. I told him that I didn't understand why they were so unwilling to show me a new car and he told me that he'd show me one but that I was going to be upset when they come back and the payment is no where near where I wanted it to be. He then left and Marcus returned to tell me AGAIN that the only way I was going to get a car at that price was to get a used one. I told him that I was shocked that they were so unwilling to even let me LOOK at the car I wanted. He said fine we'll go look at one but that it was just going to be a "waste of time" to which I responded "well it's my time" and he came back with "well it's my time too". I have NEVER been met with such DISRESPECT when I'm there to purchase a new car! I told him that if he didn't want to help me I can go to another dealership and he told me that we could go look at the car but that it costs a lot of money and I just wasn't going to be able to afford it. I reminded him that he had not pulled my credit, asked my salary or ANYTHING other than my name and my preferred payment price. He responded with a "your credit doesn't mean anything." I'm sorry but I'm pretty sure my credit dictates the kind of payment I can make! After that I immediately left because I was tired of his disrespect. I went to another Honda dealership immediately afterwards and got the 2012 Civic I wanted at the price I wanted, at the interest rate I wanted with absolutely NO PROBLEM!!! I am seriously just shocked at how rude and unwilling he was to sell me a car. I will NEVER go to another Vandergriff dealership because of the extreme lack of respect I received while I was there. More

we received great personal and friendly service that made us feel welcome and wanted as a customer. we felt like we got a great deal in trading our 08 van in on a new and beatiful 2012 van. george and s us feel welcome and wanted as a customer. we felt like we got a great deal in trading our 08 van in on a new and beatiful 2012 van. george and shirley santos More

I've done business with Vandergriff Honda in the past, and Charlie Evans has always been very accomodating. He treated me with respect and gave me a great deal. I've referred others to him, and he's don and Charlie Evans has always been very accomodating. He treated me with respect and gave me a great deal. I've referred others to him, and he's done the same for them. He has gone above and beyond for me and I will do business there in the future. More

I had a grate experience at vandergriff Honda. The people where nice and made me fill welcomed, I would recommend buying at this location to friends and family. where nice and made me fill welcomed, I would recommend buying at this location to friends and family. More

They (Vandergriff Honda) give Me a good deal plus the staff are very accomodating most especially to Miguel Gonzalez + Yuni, of course I won't forget him definitely and last but not the least is Myles Ky staff are very accomodating most especially to Miguel Gonzalez + Yuni, of course I won't forget him definitely and last but not the least is Myles Kykta. You Guys over there are AWESOME!!! Definitely I'll give Vandergriff a Two-Thumbs up!!! More

They helped me immediately when I was having problems with a window that wouldn't go up! I didn't have an appointment but simply called in and said I was on my way. I was in and out in about ten minute with a window that wouldn't go up! I didn't have an appointment but simply called in and said I was on my way. I was in and out in about ten minutes. Without a doubt great service! More

Brandon went above and beyond to find the style and color van we were looking for and was easy to work with. He did a great job. van we were looking for and was easy to work with. He did a great job. More

Jamal was very helpful to us. We found the car we liked and he answered all our questions. This is our second vehicle from this dealership and he answered all our questions. This is our second vehicle from this dealership More

The sales tactics from the beginning were definitely not ideal. However, I did like the car (2008 Civic LX, 50k miles) that they offered. So completed all of the paperwork and even went online at the dealer ideal. However, I did like the car (2008 Civic LX, 50k miles) that they offered. So completed all of the paperwork and even went online at the dealership to purchase insurance thinking I would be driving off of the lot after spending 5 hours and putting my money down and signing everything. However, this was not the case, the car "had to get serviced" before I took it home. 3 days later I was informed the car didnt even pass inspection. Why they would even offer it is beyond me. They then told me I was lucky because they would sell me a 2010 Civic with 30k miles for the same price, since it was their mistake. This was obviously nonsense, they lied and the payments were more then I wanted. I then was shown another 2008 EX standard with 47k. The car was going to be serviced and detailed so I would return later to pick up the car. When I returned for my 3rd day I was on a test drive when I noticed a service light( later to find out it was a low tire pressure icon). Then when I reached 40 mph I noticed an odd noise coming from the rear axle. The noise increased with speed. I informed them, and the service guys informed me it was probably the bearings. The sales guy (Bok Chung) insisted thats just a Honda and I didn't realize it seeing as I've never owned a Honda. I am not a mechanic but I know that something was wrong. The car obviously never met any service requirements or inspections. And they wanted me to start from scratch for the 4th time and pick out a fourth car. Then the Used Car Sales Manager (Shaq) had words. I informed him of the horrible experience I went through the past few days. He then reminded that I do have their loaner, as if I didnt have the right to complain. I reminded him that they also Have my $2000 that I put down and I would be more then happy to get my money back and walk home if this was the service I had to deal with. They then informed me the car just had an air bubble in th hose or something along those lines, and it was ready for me. I think not. I can say that Kyler (financing) was helpful. But since they sell cars that havent passed inspections I was not going to go through. The worst experience dealing with a dealership. More