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Vandergriff Honda

Arlington, TX

4.1
1,559 Reviews

1104 W I-20

Arlington, TX

76017

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Showing 1,559 reviews

April 19, 2012

My husband and I had the best experience EVER at Vandergriff Honda. Dealer, Yuni Chon helped us out so much! Very friendly staff all around. We got an excellent deal on our Civic with very fast serv More

by Vanessacontreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuni Chon, Yuni Chon
April 18, 2012

The service was great and they back up their warranties. I had my visor defected and they replace it with no questions asked. They have a nice lobby for customers to wait while given them a free "token" whi More

by JonGina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales, Chris Gonzalez
April 16, 2012

All I can say is the day that I met Mr.Frank Garza and Darrell the service supervisor was a "HAPPY DAY" I can't tell you how they went out of their way to resolve the problem I was having with my car, wha More

by maemae50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garza, Darrell
April 14, 2012

Was great working with Ankur! He really was helpful showing me all the best cars he could find and asking his superiors what the best price would be! More

by stevenjnash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ankur Pashar
April 12, 2012

Ruben was great, had great knowledge of the cars and it didn't take me that long which was the best part. I will be going back again when I need another car. More

by DebDes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Stepanian
April 07, 2012

I took the car in for an oil change. First they tell me there is an oil leak and they have to drop the engine. They kept the car over night and gave me a loaner which I appreciated. Next day they tell me More

by musher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Roberson
April 06, 2012

My experience with Vandergriff Honda was a very positive one. My service advisor Chris Gonzalez will very friendly and helpful. He knew what he was talking about he gave me straight forward advise about m More

by angied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gonzalez, Chris Gonzalez
March 25, 2012

From the time I walked into the dealership to the time I walked out I had a wonderful experience. No one likes to shop for a new car but I really enjoyed Vandergriff Honda. Asheed Graves was our sales rep a More

by kellyamays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asheed Graves, Salah Hoque, Salah Hoque
March 21, 2012

Hands down the friendliest customer service! Super FAST in all departments! If you need a new or used car, it's worth a trip to Vandergriff. You will not be disappointed! More

by mtimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Jamison & Howard Russell, Howard Russell, Marcus Jamison
March 18, 2012

Showed up at6:45 to get my oil changed in the express lube center and was told he could not fit me in. Venny said he had 3 cars in front of me and didn't have enough time before closing at 8 to change my More

by mbusby98
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Venny diaz
Mar 19, 2012 -

Vandergriff Honda responded

Dear mbusby98, Thank you for your comment. Any and all customer feedback is appreciated by us here at Vandergriff Honda as it helps us to identify specific areas for improvement. The situation you have experienced with your vehicle oil change is undoubtedly unfortunate and not the kind of incident that we anticipate any of our customers to encounter. Please contact me at your earliest convenience as I would like to discuss this with you in further detail. Thank You, Charlie Evans Managing Partner Vandergriff Honda 817-461-2323

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