Vandergriff Honda
Arlington, TX
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My husband and I had the best experience EVER at Vandergriff Honda. Dealer, Yuni Chon helped us out so much! Very friendly staff all around. We got an excellent deal on our Civic with very fast serv Vandergriff Honda. Dealer, Yuni Chon helped us out so much! Very friendly staff all around. We got an excellent deal on our Civic with very fast service. I would recommend them to anyone needing a car! Thanks again! More
The service was great and they back up their warranties. I had my visor defected and they replace it with no questions asked. They have a nice lobby for customers to wait while given them a free "token" whi I had my visor defected and they replace it with no questions asked. They have a nice lobby for customers to wait while given them a free "token" which applies to a free drink. I plan to buy other cars from them. Great work Chris Gonzales :D More
All I can say is the day that I met Mr.Frank Garza and Darrell the service supervisor was a "HAPPY DAY" I can't tell you how they went out of their way to resolve the problem I was having with my car, wha Darrell the service supervisor was a "HAPPY DAY" I can't tell you how they went out of their way to resolve the problem I was having with my car, what GREAT!!! customer service they both have. I would feel comfortable recommending this parts and service department to anyone. I am truly a happy customer and if you go there I'm sure you will be too!!!! When you're in dispair, and your car need repair, go see Mr. Garza and Darrell!!!...=-) More
Was great working with Ankur! He really was helpful showing me all the best cars he could find and asking his superiors what the best price would be! showing me all the best cars he could find and asking his superiors what the best price would be! More
Ruben was great, had great knowledge of the cars and it didn't take me that long which was the best part. I will be going back again when I need another car. didn't take me that long which was the best part. I will be going back again when I need another car. More
I took the car in for an oil change. First they tell me there is an oil leak and they have to drop the engine. They kept the car over night and gave me a loaner which I appreciated. Next day they tell me there is an oil leak and they have to drop the engine. They kept the car over night and gave me a loaner which I appreciated. Next day they tell me that there was never an oil leak but recommends all this extra stuff since the engine was already out. Included in the recommendation was a $110 brake fluid change. This was November 2011 and the car had 82732 miles on it. The brake fluid was changed at the same dealership in May 2011 with 76804 miles on the car. They still charged me $59.99 for the oil leak that didn't exist. I saw no signs that the engine ever came out. This isn't isolated to just one service rep. There are a few that are honest. But more often than not they will try to sell you service you don't need. More
My experience with Vandergriff Honda was a very positive one. My service advisor Chris Gonzalez will very friendly and helpful. He knew what he was talking about he gave me straight forward advise about m one. My service advisor Chris Gonzalez will very friendly and helpful. He knew what he was talking about he gave me straight forward advise about my Honda Pilot I felt Chris really cared about me and my vehicle and wanted to make sure it was repaired to my satisfaction. I have and will refer Vandergriff Honda and Chirs Gonzalez to my family and friends. Good Job Vandergriff for hiring the BEST in the field. More
From the time I walked into the dealership to the time I walked out I had a wonderful experience. No one likes to shop for a new car but I really enjoyed Vandergriff Honda. Asheed Graves was our sales rep a walked out I had a wonderful experience. No one likes to shop for a new car but I really enjoyed Vandergriff Honda. Asheed Graves was our sales rep and he was never pushy. He was very knowledgeable about the cars I test drove. It was a hard decision but I decided on the Crosstour. I was extremely happy with the amount they gave me for my trade in. Then i met Salah Hoque in the financing dept. He was also very enjoyable to deal with. The most important thing to him and everyone else I met that I was happy. He worked with me until I received the financing rate I wanted, the monthly payment I was extremely happy with and the price I wanted to pay for the warranty. Thank you very much for making what should have been a painful experience a wonderful memory. The customers happiness was the most important thing to everyone I dealt with instead of the bottom line. More
Hands down the friendliest customer service! Super FAST in all departments! If you need a new or used car, it's worth a trip to Vandergriff. You will not be disappointed! in all departments! If you need a new or used car, it's worth a trip to Vandergriff. You will not be disappointed! More
Showed up at6:45 to get my oil changed in the express lube center and was told he could not fit me in. Venny said he had 3 cars in front of me and didn't have enough time before closing at 8 to change my lube center and was told he could not fit me in. Venny said he had 3 cars in front of me and didn't have enough time before closing at 8 to change my oil. Are you kidding me? What kind of express lube is that? That is the last time I go there. Sounds to me he was just steering away customers so he could go gone early on Friday. My Honda will never get serviced there again. More