Vandergriff Honda

This dealership is always so helpful and friendly with any help I need. I never have any issues when I call or just go to the dealership. any help I need. I never have any issues when I call or just go to the dealership. More

Customer Service 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 Customer Service 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a five because of Breck Lowe customer service. This overrides the two hour Customer Service 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a five because of Breck Lowe customer service. This overrides the two hour wait it took for my civic sun visor recall done. Quality of Work 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a three here because it looked like only the driver's side sun visor had been replaced. The passenger side was not done. Although, I had somewhat done something with the cracked passenger side sun visor by putting in screws. I thought they were going to replace both sun visors. Friendliness 1 (Very Bad)2 (Bad)3 (OK)4 (Good)5 (Great)N/A I gave it a four here. Evidently, it was a very busy day today and many honda vehicles needed to be serviced. Mr. Lowe briefly went over the service and the inspection points. Overall Experience I gave it a 4 here as combining everything together. Price is irrelevant as it was a recall product. I pulled up in my civic for a sun visor recall. He acknowledged me, but was busy on both the phone and computer. He told me that he will help me. I gave Mr. Breck Lowe my car keys and pointed my car out. He then introduced himself and mentioned the blue coin to get free drink. I waited about two hours to get my civic sun visor recall done. As I was waiting, I noticed Mr. Lower walking in back and forth several times to helping other customers. He appeared professional to each customer. I would also like to recommend Mr. Lowe for the possibility of a management position. Based on my experience today, it is clear that Mr. Lowe has what it takes to be promoted, if not a management. More

I ALWAY HAVE A GREAT EXPERIENCE WHEN DEALING WITH VANDERGRIFF HONDA. THE SERVICE IS GREAT. JUST LIKE TODAY, BRECK LOWE GREETED ME WHEN I DROVE UP, ASKED ME HOW HE COULD HELP. WHEN I TOLD HIM I NEEDED VANDERGRIFF HONDA. THE SERVICE IS GREAT. JUST LIKE TODAY, BRECK LOWE GREETED ME WHEN I DROVE UP, ASKED ME HOW HE COULD HELP. WHEN I TOLD HIM I NEEDED REGULAR MAINTENANCE HE WASTED NO TIME GETTING MY INFORMATION. A QUICK GLANCE AT MY DASH INDICATORS AND HE INFORMED ME OF MY BASIC NEED, BUT ALSO EXPLAINED HOW OTHER THINGS WOULD BE CHECKED AS WELL. IN JUST MINUTES HE HAD ME LINED UP AND READY TO GET STARTED. AFTER THE CAR MAITENANCE WAS FINISHED HE TOOK THE TIME TO GO OVER MY NEEDS ON MY NEXT VISIT. WHAT GREAT SERVICE. VERY PLEASED. More

Joe was very friendly and helpful! While my car was getting worked on all day, he kept me updated through email and phone. The whole visit was as easy as possible! getting worked on all day, he kept me updated through email and phone. The whole visit was as easy as possible! More

I had a very positive experience with Vandergriff Honda and especially Mike Symank, my service advisor. I would go back to him without a second thought. He was extremely nice and understanding. He provi and especially Mike Symank, my service advisor. I would go back to him without a second thought. He was extremely nice and understanding. He provided the kind of information that I could understand and took time to explain what the issue with my vehicle. He kept me updated with the progress and was never bothered by my additional questions or calls. I highly recommend him as a service advisor and appreciate his courtesy and professionalism. More

I would recommend this dealership and Chris Gonzalez because they have provided great service for my 3 Honda vehicles for over 10 years. Chris is VERY good! He always gives quick and professional serv because they have provided great service for my 3 Honda vehicles for over 10 years. Chris is VERY good! He always gives quick and professional service each time I take one of my vehicles for service. Chris makes sure all service items are taken care of and keeps me informed of the cost and progress of each repair. More

Mike Symank was great! It was my first time coming to Vandergriff and he made me feel welcomed! I really appreicated him taking the time after my car was serviced to go over what was done with my car and Vandergriff and he made me feel welcomed! I really appreicated him taking the time after my car was serviced to go over what was done with my car and what furture repairs I might need to get done. More

Today was my first time to come to the dealership for service. Mike Symank was very helpful. When I came to pick up my car, he explained everything clearly and made sure I knew that if I had any question service. Mike Symank was very helpful. When I came to pick up my car, he explained everything clearly and made sure I knew that if I had any questions that he'd be happy to help. Definitely a good experience. More

Mike helped me so much when I called. My civic had problems, and he explained with detail about the warranty I had. I'm very happy he took his time to help me. My car was ready in less than a week and problems, and he explained with detail about the warranty I had. I'm very happy he took his time to help me. My car was ready in less than a week and only paid $5!! More

Tracy Shipman was very professional and friendly. He did everything he said he would do to get me back in my car as soon as possible. It took some testing to determine the problem with my car and he continu everything he said he would do to get me back in my car as soon as possible. It took some testing to determine the problem with my car and he continued to followup until the problem was solved. Tracy kept me informed of repairs as they were made and the costs involved. I didn't have any surprises. My car is running great and I will definately ask for Tracy the next time I need service on my car. Thank you, Billy Rhodes More