Vandergriff Honda

In my experience as a Honda owner, I have never been treated as friendly as I was recently. I usually get my CRV serviced in Austin and every place I've been to has always felt rushed and rude and like treated as friendly as I was recently. I usually get my CRV serviced in Austin and every place I've been to has always felt rushed and rude and like I was just "another customer". Well I recently moved to the Arlington area, and when I went in and met Diana Marenco, she was just lovely! She was very friendly, the service was great, and my CRV was out in no time. Thanks Vandergriff and a special thanks to Diana. More

Customer Service was great. I will recommend this dealership to all friends and family. Breck was excellent and very informative. He made sure that all my concerns were taken care of & made sure to dealership to all friends and family. Breck was excellent and very informative. He made sure that all my concerns were taken care of & made sure to update me as I waited. He made sure to get me taken care of in a timely manner and that means a lot with my busy work schedule. He was very friendly and committed to making sure customers are satisfied. Mrs Patty was excellent also. More

Very nice and courteous! I felt he explained the issues of my car very well and was very thorough. Ver professional. Will recommend him to others . of my car very well and was very thorough. Ver professional. Will recommend him to others . More

Mike was very helpful in assisting me prioritizing the repairs, as I could not afford to do everything that was recommended, including the items I came with the intention of having done. As for pricing, repairs, as I could not afford to do everything that was recommended, including the items I came with the intention of having done. As for pricing, the dealership where I bought the car from is twice as far for me to drive, but their price for the 90,000 service was just over one half of what Vandergriff ended up charging me. I think I will be somewhat more hesitant to go back to Vandegriff if that price variance continues. However, I have no complaints regarding the quality of work that was performed. More

Mike and his team found out what was wrong with our Honda Pilot's rear air conditioner and repaired it the same day.Thank you! Pilot's rear air conditioner and repaired it the same day.Thank you! More

The dealetshi did quick work, amd they did not try to sell what was not needed. Mike was very friendly and accommodating to my schedule. The vehicle was ready web they said it would be. I al very happy w sell what was not needed. Mike was very friendly and accommodating to my schedule. The vehicle was ready web they said it would be. I al very happy with my experience. More

My car had some problems and I knew it! Air conditioner, oil leak, tires that were losing air - it was time for a trip to Vandergriff. Mike Symank was able to get my car assessed earlier than anticipated, g oil leak, tires that were losing air - it was time for a trip to Vandergriff. Mike Symank was able to get my car assessed earlier than anticipated, got it fixed promptly, and kept me posted all through the process with descriptive, detailed emails and/or phone calls. I greatly appreciated being kept in the loop so there were no surprises at the end. I had quite a bit of work done on my car, and it had to stay at the dealership for several days. Charlie Evans and Patrick Jordan went the extra mile to get me a loaner car so I would not be without transportation during that time. It is a huge blessing to be able to work with a dealership that goes to such lengths to take care of their customers. Little things matter - like complimentary beverages on a hot day, a free car wash/vacuum - when it comes right down to it. The work I've had done at Vandergriff has always, always, always been excellent. I trust Vandergriff to take care of our vehicles - and that's why we'll keep coming back to Vandergriff when it's time for the next vehicle purchase! More

Howard is such an amazing guy with great customer service. He makes sure that I know each and every detail that is being done on my car. Every time I go to the dealership, I ask for Howard. Vandergri service. He makes sure that I know each and every detail that is being done on my car. Every time I go to the dealership, I ask for Howard. Vandergriff is lucky to have Howard on their team. More

Lonnie was friendly, had smile on his face & was true to his word re: timeframe. He knew I was rushed & helped speed the process. There is dealership closer to my home, but will drive the exrta 27 miles to his word re: timeframe. He knew I was rushed & helped speed the process. There is dealership closer to my home, but will drive the exrta 27 miles to be treated with courtesy. More

i went in to have my 2006 honda serviced. my service tech i went in to have my 2006 honda serviced. my service tech was john keene, he greeted me with a smile we talked while he got all information as to why i went in to have my 2006 honda serviced. my service tech was john keene, he greeted me with a smile we talked while he got all information as to why i came in. the work i needed was about 3 hours or more he walked me through what was to be done. he kept me abreast of progress. i didnt even mind the long wait. good job john !!! and thank you. More