Vandergriff Honda

I had a great experience at this dealership. I had a concern with my car shaking at higher speeds, they were able to diagnose and fix the problem in less time that they had quoted me. Since I am very i concern with my car shaking at higher speeds, they were able to diagnose and fix the problem in less time that they had quoted me. Since I am very inexperienced with cars Ivan the technician the worked on my car was very polite and explained the problem to me in a way that I understand. More

The service I received from Mike was great! He was very friendly and made sure I was comfortable while I waited. He also made sure to check other parts of my car that needed work. friendly and made sure I was comfortable while I waited. He also made sure to check other parts of my car that needed work. More

This was my second attempt to establish an "appointment" for two recall issues on my 2008 Honda Fit. My first experience was not good. I was told the part had to be ordered - there was a wai "appointment" for two recall issues on my 2008 Honda Fit. My first experience was not good. I was told the part had to be ordered - there was a wait for the time to be done - the car would need to be left for several days - and that I would need to provide my own transportation to/from the service department. Although I do not remember the name of the person involved - this took place in January, 2012. I live alone with no means to follow the forementioned provisions, I did not follow through. I am employed in Seattle, Wa. so the logistics of this not possible. Having a few days off this week, I tried again. Mr. Symark was MOST ACCOMODATING. Not only did he call my attention to another recall issue, he scheduled a time at my convenience for the repair work. Offering as well to provide "shuttle service" if needed. When I arrived for my appointment yesterday, Mr. Symank greeted me by name - told me I could wait the approximate two hours needed - making the visit quite comfortable and a good use of my time there instead of waiting for transportation from/back to the dealership. Had I had the same experience as I did in January, I would not have tried to fulfill this recall notice and it would surely have affected my feelings for Honda vehicles. Largely due to my experience AND having driven MY Fit, my husband purchased a newer Honda Fit in Seattle Washington. Although the work that was done was $0.00 out of pocket to me, the way Mike treated me reinforced my Honda vehicle ownership and will probably remain so for life. More

Howard Russell is very professional and very good at what he does. He was very patient and actually listen to you and explain in details the services that my Honda required. he does. He was very patient and actually listen to you and explain in details the services that my Honda required. More

I called and talked to Mike about my 2005 Honda Accord radio problem. He took the time to explain what my issue was as a result of changing my car battery. Since I bought my car used a few months ago I di radio problem. He took the time to explain what my issue was as a result of changing my car battery. Since I bought my car used a few months ago I didn't know about some of the features my car had. He invited me to stop by for quick visit with the assurance he would take care of me at no charge. When I stopped by he showed what to do and had me ready to go in just a few minutes. It was pretty neat seeing a cafe in a dealership and he even got me a Coke. I think I will do my service here with Mike in the future. Mike and I had a nice talk and compared prices of maintenance to other places. I was surprised that Vandergriff Honda prices are right there with everybody else. Great place and great people! Thanks Mike and I will see you next oil change. More

First phase of my experience of leasing a new car from Vandergriff Honda was a very positive, friendly one. I recommend anyone looking to buy a Honda go see Patrick Jordan, he will make sure you are sati Vandergriff Honda was a very positive, friendly one. I recommend anyone looking to buy a Honda go see Patrick Jordan, he will make sure you are satisfied. He is very helpful, but yet not pushy. He listens to your needs and responds accordingly. Second phase which involved financing was also very positive and informative. I dealt with Ondre Calvert, who also was very helpful in explaining the terms of leasing a vehicle. Both have made follow up calls to check on me and ask if I had any questions. When leasing another vehicle I will definitely ask for these two gentlemen, and I recommend you do the same if you are in the market to purchase or lease a Honda. I purchased a CRV and am loving it! More

I was very please how Mr Tracy Shipman handle my car, not only was he concern about my car but was concern about me picking my child up from camp. I have been bringing my cars to Vandergriff since 2005, and only was he concern about my car but was concern about me picking my child up from camp. I have been bringing my cars to Vandergriff since 2005, and I will continue to do so. Two thumbs up everybody! Very please customer More

This dealership is outstanding. Diana handled my service appointment with courtesy and professionalism. She answered every question I had and made me feel safe. I am very pleased. Thank you for your help. appointment with courtesy and professionalism. She answered every question I had and made me feel safe. I am very pleased. Thank you for your help. More

I have been using the Vandergriff Service Department for 6 years. I always get high quality work and timely responses including my recent visit with Diana Marenco. 6 years. I always get high quality work and timely responses including my recent visit with Diana Marenco. More

What a simple experience! the way it should be.I was upfront about my situation, of which i thought their was no hope, but i was wrong. Marcus and GM John Ellis found me a fit for my puzzle so to speak. upfront about my situation, of which i thought their was no hope, but i was wrong. Marcus and GM John Ellis found me a fit for my puzzle so to speak.Esaiest, most simple auto transcation in my life.Thank You ! Tim Owen Garland TX More