Vandergriff Honda
Arlington, TX
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Both Jaye Parsons, the salesman who helped me with car purchase details, and Salah Hoque, in Vandergriff financial services department, made car buying about as easy and pleasant an experience as possible purchase details, and Salah Hoque, in Vandergriff financial services department, made car buying about as easy and pleasant an experience as possible. Mr. Parsons answered questions about the cars frankly and honestly. Mr. Hoque was very clear and all business options available, and expressed his beliefs about advantages of some options clearly but without pressure. One could not hope for a less stressful car buying experience. I would not hesitate to recommend Vandergriff Honda to anyone who wants or needs a new car, and would particularly recommend that he or she work with Jaye Parsons to do so. One may not have a choice when the process reaches finance office stage, so may not be able to request Salah specifically, but you can choose your own sales adviser. Instead of "hard sell" tactics with pressure, Jaye Parsons will actually help you understand why prices are what they are, and help you reach a fair agreement on whatever vehicle meets your needs. More
Car maintenance and service can be a nightmare for those of us who know little or nothing about the cars we drive, and we have all heard nightmare stories about car repairs that were incompetent, or even di of us who know little or nothing about the cars we drive, and we have all heard nightmare stories about car repairs that were incompetent, or even dishonest, especially when the mechanics were dealing with women clients. Vandergriff Honda service is exactly the opposite. My adviser there has been Chris Gonzalez for the last few years. (In the past, other service advisers have also been excellent, so I have a lot of confidence in Vandergriff Honda Service Department, overall.) Chris brings his depth of knowledge and outstanding communication skills for explaining what needs to be done and why to the maintenance and repair process, as well as great kindness and sensitivity when discussing options his customers. I don't know whether this service shop accepts cars other than Hondas, but I recommend that anyone who drives any car call them before settling for a different service shop, and if you drive a Honda, no question. In my experience, you will not get more reliable, high quality car service or more competent advice anywhere else. Thank you, Chris! More
He is very knowledgeable, helpful and professional. I will highly recommend him to my friends, co workers, and relatives if they need service on their Honda vehicles. will highly recommend him to my friends, co workers, and relatives if they need service on their Honda vehicles. More
I rated Vandergriff Honda the highest rating because of Howard Russell. I will always ask for Howard because I believe and trust what he has to say about the service on my car. He is always courteous, frie Howard Russell. I will always ask for Howard because I believe and trust what he has to say about the service on my car. He is always courteous, friendly and helpful,(whether he is explaining the service I need or helping put the baby stroller in the trunk of my car). I also appreciate the car wash every time I get my car service. I started with Vandergriff Acura in 1988 and then Vandergriff Honda 2003. It's been re-assuring to have Howard as our Service Advisor. More
Diana took care of my car and made sure I was up to date on current service needed. Emily was really busy but still made sure I was well informed. My family and I love vandergriff and will return for all ou on current service needed. Emily was really busy but still made sure I was well informed. My family and I love vandergriff and will return for all our service needs. More
Mike did a great job. He attend to my need and was very friendly. I will be glad to recommend the services. Mike has a good understanding about how to take care of customers. friendly. I will be glad to recommend the services. Mike has a good understanding about how to take care of customers. More
Lonnie Maywas very professional and courteous. He provided regular updates with thorough explanations of what repairs needed to be done and why. I will definitely use Vandergriiff Honda again and wou provided regular updates with thorough explanations of what repairs needed to be done and why. I will definitely use Vandergriiff Honda again and would recommend the dealership to family and friends due to the first-class customer service of Lonnie. More
Cashiers were awesome and Diana was so helpful. I will go back because of these girls! And I love the cafe, very convenient and who doesn't love a free drink?! back because of these girls! And I love the cafe, very convenient and who doesn't love a free drink?! More
My car has had many people under its hood over the years, trying to fix the incessant buzzing noise, but only one person truly fixed it and that would be Mr. Robert Lambert! Thank you for saving my sanity an trying to fix the incessant buzzing noise, but only one person truly fixed it and that would be Mr. Robert Lambert! Thank you for saving my sanity and being extremely friendly whilst doing it. More