Vandergriff Honda

First of all, I really appreciate the Express Service Center's hours of operation, it really caters to the working customer. My experience with John Keene was both Honest and Professional. He really show Center's hours of operation, it really caters to the working customer. My experience with John Keene was both Honest and Professional. He really showed Care and Concern for me and my Honda CrossTour and that is the quality experience that every consumer deserves. Thanks so much, John! More

on september 13 at 7:00am i went to get my oil change on my car and inspetion done the employees there were great and greet the customers i sure do apreciated all the hard work you done keep up the good wor my car and inspetion done the employees there were great and greet the customers i sure do apreciated all the hard work you done keep up the good work i will be coming back for service on my car again thank you soo much again. More

When it time to get my Honda accord to service. I always When it time to get my Honda accord to service. I always took my cars to the Honda dealer to get service. because Honda people know their cars mo When it time to get my Honda accord to service. I always took my cars to the Honda dealer to get service. because Honda people know their cars more than anyone else. I took two my Honda accord 04 and 09 to Vandergrift for repaired and serviced. And I was very happy with the serviced, therefore, I would like to make exceptional thank you to advisor Mike Symank who helped me for the repaired of the steering wheel pop and out of warranty, and also some of other the recall accessories that I had on my accord 09 and because of his knowledge and he took his time to made sure that I understand every thing and he also gave me some advised how to take of my car.I would recommended Vandergrift services because their friendly experience people. More

Chris Gonzalez had our problem diagnosed before we were even out of the car. Friendly, efficient service and we were on our way in less than ten minutes. even out of the car. Friendly, efficient service and we were on our way in less than ten minutes. More

I took my S2000 in because the radio would not work. Jose Zepeda found a blown fuse, and more importantly, found the root cause that blew the fuse. I was in and out in less than 30 minutes. I am very happy Zepeda found a blown fuse, and more importantly, found the root cause that blew the fuse. I was in and out in less than 30 minutes. I am very happy with the service I received from Jose and Vandergriff Honda. More

I took my car in because my cd player has not been working. In addition I needed to have my oil changed, and I also wanted a general checkup since I was going to be going on a road trip. Tracy infor working. In addition I needed to have my oil changed, and I also wanted a general checkup since I was going to be going on a road trip. Tracy informed me that the cd player would need to be shipped off for diagnostics. He was concerned that the cd player might not be returned in time for my road trip so we rescheduled the installation for another date. He got the remainder of the work I needed completed, and my car was available at the time he quoted to me. I asked him to give me a general estimate before the work was to be done, and the final bill was a little less than quoted which was nice. I did not have an appointment that day, but Tracy still had my car serviced and ready the same day. Thank you. More

I took my '05 Odyssey in for a broken AC. That's expensive. However, Diana suggested doing the timing belt replacement which was also due since some labor overlaps, and saving about $250 on the com expensive. However, Diana suggested doing the timing belt replacement which was also due since some labor overlaps, and saving about $250 on the combined charges. I also got some some work done for free under extended warranty programs. And she got me a free rental car! Dealer service is probably more expensive, but at least they do it right. More

I was unhappy when i signed the paperwork with one of the finance officer because he changed the agreed payment, but Yuni called me several times and did his best to changed it back to the original payment a finance officer because he changed the agreed payment, but Yuni called me several times and did his best to changed it back to the original payment agreement. He is very professional and helpful. I would definitely recommend this dealership because of somebody working here that is so caring and has great customer service. Danny was also very helpful when I was looking for a car. Thank you! Lourdes More

Mike Symank was very knowledgeable about my Honda and very helpful. I would recommend Mike to anyone needing Honda service. The service provided was excellent also. very helpful. I would recommend Mike to anyone needing Honda service. The service provided was excellent also. More

I would like to give positive praises for the customer service I received from Howard Russell. I came in yesterday through the bay and was greeted me with a smile. He politely asked if it would be ok to service I received from Howard Russell. I came in yesterday through the bay and was greeted me with a smile. He politely asked if it would be ok to schedule an appt. for the safety recall work that needed to be done. I obliged bc that way the dealership is working with me and my schedule--it alleviates my nerves bc I'm better able to prepare for my 2.5 hours wait. Before I left, he offered me something to drink. I was shocked bc normally in past dealerships I've dealt, in order to receive a drink, some kind of trade-off needs to occur, such as a wait. Or, like in most cases, I will go thirsty! Upon my return today, I was again greeted by a smiling Howard who made sure that I was taken care of before he took my car. I wanted him to know that I wanted to fill out a customer service evaluation even before my service was completed. I had never been treatd as professionally as I had been with much kindness. Anyway, he also ensured that I received my drink and that I found what I was looking for during my 2.5 wait to get some of my own work done. I am still glad that I purchased my Honda CRV June 1, 2012 and look forward to the easy time it will be while getting my first oil change. Nichole G. More