Vandergriff Honda

I came home with a 2012 Accord yesterday . I have to say from salesperson to fiancé department everyone was so helpful and kind . This is the easiest no stress dealings I've ever had with buying a car. I wi from salesperson to fiancé department everyone was so helpful and kind . This is the easiest no stress dealings I've ever had with buying a car. I will come back toVandergriff for any car dealings I may have . And will pass the word to anyone thinking about buying a car. Very happy !! More

I took my car in for service and was greeted by Mr. Russell. He is always very professional and knowledgeable. He explained and answered all my questions. Great customer service! Russell. He is always very professional and knowledgeable. He explained and answered all my questions. Great customer service! More

On July 11, 2012, I took my 2003 Honda Pilot to be serviced. I encountered a slight problem with the car vibrating when accelerating around 55-60 mph. Tracy Shipman asked questions to help us deter serviced. I encountered a slight problem with the car vibrating when accelerating around 55-60 mph. Tracy Shipman asked questions to help us determine what kind of service we needed to fx the problem. After considering the mileage and the year of the car, he recommended services that totaled over $1,800. He took the time to listen to the description of our problem as well as explaining to us his recommendations. At the point of payment, he even tried his best to help us save some money with his manager. Although the saving was not significant with what we have to pay, we could tell Tracy did his best. He even offered free detail for my car and advised that I come in the morning of a week day to avoid rush. Yesterday I decided to drop off my Honda for the free detail. When I went to pick up my car after the service department ( not the express service department) had closed, he came out to greet me and offered to drive the car out of the garage for me. He asked me if i was satisfied with the detailing work. I have not gotten a chance to check it out thoroughly, but I just noticed the side window had a little smudge. After telling him about the smudge, Tracy quickly offered to bring a cloth and spray to clean off the smudge. He spent some more time explaining to me the feature of the newer Honda models that takes care of blind spot issue. Being in the service field myself, I know Tracy goes an extra mile to make a customer satisfied. Even though I was in a hurry to leave, I sensed Tracy shows that he cares. It matters to most people when we have such a great customer service and I want to acknowledge that. Thank you very much Tracy! You make a difference!!! More

Jose was very courteous and went above and beyond the call of duty by providing a full, free vehicle inspection on a 2000 Model Honda Accord EX V6 Coupe that I was considering purchasing from another dea call of duty by providing a full, free vehicle inspection on a 2000 Model Honda Accord EX V6 Coupe that I was considering purchasing from another dealer in Fort Worth for shipment to Memphis. Besides the quite detailed and helpful written report, he spent considerable time answering my questions and sharing his impressions of the vehicle. I'm very grateful and impressed! J. Anderson, whose name also appears on the vehicle report, also deserves credit. Thank you! Richard More

I took my car in for service yesterday, and as ALWAYS, I had an excellent experience! Benson and Frank were extremely helpful and friendly to me, and genuinely cared about what was wrong with my car! They h had an excellent experience! Benson and Frank were extremely helpful and friendly to me, and genuinely cared about what was wrong with my car! They had their service department look at it, and had it fixed for me in less than 30 minutes, and even got it cleaned up and washed for me. Every time I visit their service department, I am so pleased with how friendly the staff is, including the management. You can tell that they really care about their customers! Vandergriff Honda is the ONLY place I will take my car to be serviced! More

This dealership has always demonstrated great customer service along with a friendly and helpful staff. Frank Garza was very knowledgable and thorough with every aspect of my car service experience/diagn service along with a friendly and helpful staff. Frank Garza was very knowledgable and thorough with every aspect of my car service experience/diagnosis. More

Frank was extremely helpful and very diligent in his help and expertise. His timely manner in response was impeccable. I would recommend Frank Garza as well as his dealership to anyone that is looking for a and expertise. His timely manner in response was impeccable. I would recommend Frank Garza as well as his dealership to anyone that is looking for an honest and reliable auto service team. More

Frank Garza, did an outstanding job. I would recommend this dealership to my friends and family. The service was great from the moment I arrived. Mr. Frank Garza greeted me and asked me how he could help this dealership to my friends and family. The service was great from the moment I arrived. Mr. Frank Garza greeted me and asked me how he could help me and I responded my car needed an oil change and he reviewed my file and asked me about my tires and from that point I only received great service. Thank you Mr. Garza. More

I've gotten two Hondas n the only sales guy I would go to is Roger Rodriguez. He is extremely friendly and cares about the customer. Thank you for hiring such a wonderful person!! is Roger Rodriguez. He is extremely friendly and cares about the customer. Thank you for hiring such a wonderful person!! More

Stopped in because I couldn't figure out how to get my navigation working after replacing my car battery. The service helpers tried to reset it and couldn't do it. One of the service writers came out and navigation working after replacing my car battery. The service helpers tried to reset it and couldn't do it. One of the service writers came out and did some sequences on my cars screen and got it all working. I asked him how much I owe and he said he was happy to just help me out. Thanks Vandergriff Honda, Mike, and the guys that helped me. More