Vandergriff Honda

Went in for an oil change. Lonnie greeted me and was very professional and enthusiastic. Job was finsihed rapidly and I was on my way. Great job! very professional and enthusiastic. Job was finsihed rapidly and I was on my way. Great job! More

I took my Accord in due to a service light problem and several other small issues. It was a Monday morning and I had not made an appointment but was welcomed by Tracy Shipman. He immediately addressed a several other small issues. It was a Monday morning and I had not made an appointment but was welcomed by Tracy Shipman. He immediately addressed and repaired one problem and within 15 minutes of leaving he phoned me with other information. Amazingly, my car was ready to be picked up before noon that day! I have been taking my car exclusively to Vandergriff for any and all service issues, including oil changes, since I purchased the vehicle there. By far, this was one of the best experiences I have had! Thank you, Tracy! More

As always Vandergriff Honda provides their customers with excellent service!! From the time you pull up to Express service stalls you are greeted with such courteous and professionalism! I always ask how l excellent service!! From the time you pull up to Express service stalls you are greeted with such courteous and professionalism! I always ask how long is the wait and the answer that i get is never based on their opinion but based on the quality of service!! And this makes a big difference!!! So, of course I just used that time to take a walk around vandergirff honda's parking lot for a quick excercise while waiting to get my vehicle serviced. Vendergriff Honda you are the BEST!!!!!!!! More

I received a recall letter for the door latches on my 2012 Honda CRV. I called Frank Garza, the service manager at Vandergriff Honda in Arlington Texas. Frank immediately verified that my Honda was in ne 2012 Honda CRV. I called Frank Garza, the service manager at Vandergriff Honda in Arlington Texas. Frank immediately verified that my Honda was in need of this repair and he promptly scheduled an appointment at a time that was convenient for me. On the day of my appointment, Howard Russell met me at the service center. He was waiting for me, escorted me into the dealership lounge and made sure I had a beverage and a comfortable place to wait for my service to be completed. In the mean time, Jessica Ruggero, my sales rep met me and together we went into the showroom and looked at the new Honda Accord! Wow, what a beautiful new vehicle! I sat in the car and saw all kinds of new features and was happy she thought of my husband and me when this new vehicle came in. Howard checked on me to advise me that my recall service was nearly finished and a final call advised me that repair was completed and my car had been given a complimentary wash! This is the fifth Honda we've purchased from Vandergriff Honda. It's the service and the way all the employees are part of a family that makes this dealership stand out from the rest. If you're looking for a dealership you can trust and who knows your name and wants to help you after they make a sale, then Vandergriff Honda is where you want to make your next purchase! More

Howard excelled on his job. He came up to me twice to inform on my vehicle status. His attention to my presence as a customer made my visit to the dealership enjoyable. inform on my vehicle status. His attention to my presence as a customer made my visit to the dealership enjoyable. More

I called and spoke to Mike Symank in regards to an issue I was experiencing with my tire pressure monitor. He invited me to come in and have my tires checked as a courtesy just to be on the safe side. No le I was experiencing with my tire pressure monitor. He invited me to come in and have my tires checked as a courtesy just to be on the safe side. No leaks but my tires were definitely low due to the recent temperature drops. It feels good knowing people still care about the well being of others in today's busy world. I also got a chance to see the brand new 2013 Honda Accord and speak to Patrick Jordan about it's features while I was waiting. I recommend Vandergriff Honda to all my friends and family. See Mike Symank for service needs and Patrick Jordan if looking for a car. More

Always get quality service when I come in for parts or service on my vehicle. Mr. Garza is always very helpful. Keep up the great job! service on my vehicle. Mr. Garza is always very helpful. Keep up the great job! More

I came in to have my oil changed. Dianna was very helpful in getting me in and giving me an accurate time table as to when my car can be picked up. in getting me in and giving me an accurate time table as to when my car can be picked up. More

We were coming to the end of our lease and to be honest I was not looking forward to the experience of haggling over another car. I spoke with Patrick on a visit there and he mentioned what I was looking for was not looking forward to the experience of haggling over another car. I spoke with Patrick on a visit there and he mentioned what I was looking for but pretty much left it at that until his phone call. I explained what we were looking for and what we had to work with and in short Patrick was great with helping us out! He never pushed or made you feel rushed and followed up after the whole process with a phone call and an email to make sure we were happy. I have to say Patrick is definitely someone I would buy from again or recommend. You will never get the tough salesman's push from him, he is just a friendly down to earth individual. We also dealt with Dustin Helt and he was just as nice. He helped us get through the finance portion of this with as little effort as possible. We had a small glitch due to a fraud alert my wife has set on her accounts and I was not the nicest individual when called the next day after working a double but Dustin maintained his professionalism and worked with me to resolve it. I highly recommend both both of these gentlemen to anyone! More

Took my car in for its 30,000 service. I spoke with Mike Symank who took really good care of me. He was very informative in explaining everything that was going to be done. My in/out time was better than I Symank who took really good care of me. He was very informative in explaining everything that was going to be done. My in/out time was better than I expected. I have being a Honda owner for 2 years now, and would only trust Vandergriff Honda to work on my car. More