Vandergriff Honda

Don Lee was a very good salesman and really went to bat for me. He was aggressive on pricing and my trade. We negotiated the trade value in advance and they honored it when I showed them the vehicle. An for me. He was aggressive on pricing and my trade. We negotiated the trade value in advance and they honored it when I showed them the vehicle. Another dealer had a better net price by about $750 which Don convinced his management to match. Unfortunately, Don has no power over the Finance Department - they were unable or unwilling to give me the agreements they wanted me to sign before I went down there. On top of that, when I finally got into Finance, they wasted my time trying repeatedly to sell me extra stuff I did not want. When 2 seconds turned into 10-15 minutes and a sales pitch from the finance director, I got up and walked out. I had told Don I was on a schedule and needed to leave by 3:30. The Finance department could have cared less. When I asked for my car keys, Don and his management asked what they could do to save the deal. I suggested they bring the vehicle and paperwork to my residence and we could complete the deal. Don was very willing and apologized for the finance department's delays. He drove about 75 miles to my residence and delivered the vehicle with the paperwork. I signed most of it. 1. I did not agree to the Zaktek paint treatment as I did not want it. 2. They asked me to sign a blank Statement of Fact/Correction document where nothing was filled in - I declined to sign it until it was filled in. 3. They asked me to sign a Conditional Delivery Agreement whereby I agreed to return the vehicle to the dealership in two weeks or they could seek legal redress. It made no sense to agree tot that. I offered to pay cash but they required me to finance it to qualify for a $500 rebate. I went with the 2.49% rate for 36 months. More

wanted to buy a red 2025 Civic Type R. Vandergriff was in Texas. I communicated with them and was trying to get the buyout price. The price on cars.com was MSRP at around $46 K. Finally Vandergriff was in Texas. I communicated with them and was trying to get the buyout price. The price on cars.com was MSRP at around $46 K. Finally they told me $56 k which they said included TT&L. Wow $10 for TT & l is very ,very high. I kept asking for details and one said $6,318 for accessories. The Civic Type-R is fully loaded with every feature, accessories, option standard. These unprofessional. liars are adding ADM ( Additional Dealer Markup) to their cars and don't even have the guts or professionalism to tell you. Don't do business with them; very dishonest More

Do not waste your time. .They have a team that will make you think all is well..Beware of the wolves.. .They have a team that will make you think all is well..Beware of the wolves.. More

I bought a truck 2019 gmc sierra on September 21,2024, and the truck was having problems and my truck ever since i took it out had problems and i kept calling them and they said they couldn’t do nun bout and the truck was having problems and my truck ever since i took it out had problems and i kept calling them and they said they couldn’t do nun bout it that i was gone get a fee for checking it and now it been sitting down for a month in service without anything solved until right now said nothing is goin to get fixed. That is called harrasment for being woman. More

Service was great and quick. They did come back with a bunch of “recommendations” but the service advisor was honest to say what could be deferred and what might need immediate a They did come back with a bunch of “recommendations” but the service advisor was honest to say what could be deferred and what might need immediate attention. Overall a pleasant experience More

This location is a nice place , people are really friendly and everything went really well with the service friendly and everything went really well with the service More

I have the best service Kyle done excellent job thank you Kyle I will come back to the dealership. Kyle I will come back to the dealership. More

Great service today from the nice gentleman whose name, I didn't catch who signal me in and open my car door, Bryce, and the crew in the shop thank you for your kindness and your professionalism. I'm pleased didn't catch who signal me in and open my car door, Bryce, and the crew in the shop thank you for your kindness and your professionalism. I'm pleased to know Vandergrift Honda has great employees like you guys. More

They make unfulfilled promises to their customers, and other Honda dealers. I don't recommend doing business with them. other Honda dealers. I don't recommend doing business with them. More

Sending a 5 star rating for Maui, a Service Advisor at Vandergriff Honda. She was knowledgeable, explained options in understanding terms and with clear explanations. She went the extra mile to show me ad Vandergriff Honda. She was knowledgeable, explained options in understanding terms and with clear explanations. She went the extra mile to show me additional features in my car and set them in motion. I was most comfortable with her and will call upon her again. I am grateful for finding an advisor that can explain options. From a mature, hesitant lady… More