
Vandergriff Chevrolet
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 749 reviews
Excellent Care My salesman, Freeman, was very helpful in my selection. He really tried to make my buying experience quick and informative. The experience was my My salesman, Freeman, was very helpful in my selection. He really tried to make my buying experience quick and informative. The experience was my first time to buy a car without my husband. My husband is in a nursing home. More
My experience was excellent First time purchasing a vehicle from Vandergriff -Chevrolet, my experience was "EXCELLENT". Don was very friendly,patient and professional. He showe First time purchasing a vehicle from Vandergriff -Chevrolet, my experience was "EXCELLENT". Don was very friendly,patient and professional. He showed me each department, Answered all my Questions in a professional way. I LOVED IT!! More
No communication!!! I brought my daughter's car in to the service department on a Thursday afternoon. It is a pre-owned Ford so they were going to look at it and see if I brought my daughter's car in to the service department on a Thursday afternoon. It is a pre-owned Ford so they were going to look at it and see if it was something they could fix, if not, they would have to take it over to Ford. It is 24 hours later and I have not heard anything about the status of this vehicle. So when I call, I find out that Jason Holland is not in today and he had to follow up on it. I leave a message for his back up to call me and over an hour later he calls and tells me it's not something they can fix and they have to take it over to Ford, he then tells me it will be Monday before we'll know something??? REALLY?? I have purchase 4 vehicles from Vandergriff and their service department has got to be the worst ever. I will never purchase another vehicle from Vandergriff solely because of their service department! More
Best car buying experience I was in the best of care, Freeman Zephier was great! I recommend everyone to come see him for their new car! Friendliest ever even right before closi I was in the best of care, Freeman Zephier was great! I recommend everyone to come see him for their new car! Friendliest ever even right before closing time... :) More
Worst experience ever! Deceptive sales force!!! Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing the purchase order and I was about to leave to head to the dealership, they went back on their word and told me I could only buy the vehicle at a higher price than what was given before. The sales manager Kelly Cook reviewed the recorded conversations, agreed that they made a mistake on their side, but decided not to sell me the car at the price I was told. Earning my business and the small amount of money that made up the difference was not worth it to him or the dealership. The business they are running is not fair and is shady. Do not waste your time with these crooks and don't believe anything they tell you. Horrible customer service. More
"Car Sales" So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up to par we have to turn around and take the preowned truck back, and we have already signed over the title from my other truck, so technically they don't have to give us the old truck back. That is crap. We signed a contract and everything and one little hiccup can change everything. Garbage. Any other dealership we go to if you sign a contract the vehicle is yours to start making payments on. No here. This place is bad. More
Worst service dept ever! I had to go in multiple times for the same thing. It was under warranty but still had to be fixed over and over. 10 months later and the same thing. T I had to go in multiple times for the same thing. It was under warranty but still had to be fixed over and over. 10 months later and the same thing. They didn't want to fool with it anymore and I had to go to a different dealership. They have no loyalty and couldn't care less if they make their mistakes right! You're just a number being pushed through. Take my advice and find a small town dealership that cares about a happy customer. I recommend Bruner in Stephenville TX. I'll never darken Vandergriff's doorstep again! More
Car sales I bought I nice car from sunny and I am very satisfied with my purchase. Thank you Sunny and Vandergriff Chevy for the help. Next time I need to buy a I bought I nice car from sunny and I am very satisfied with my purchase. Thank you Sunny and Vandergriff Chevy for the help. Next time I need to buy a car or have a friend in need of a new vehicle I will recommend this dealership and Sunny with it More
Used Car ***BUYER BEWARE*** Vandergriff Chevy will promise you a lot, but when it comes right down to it the extended warranty they pressure you into purchasi ***BUYER BEWARE*** Vandergriff Chevy will promise you a lot, but when it comes right down to it the extended warranty they pressure you into purchasing does not cover anything. It took them six weeks to repair my vehicle. I WILL NEVER PURCHASE ANOTHER VEHCILE FROM THEM AGAIN. I am very disappointed with the lack of communication and service. More
Saturday evening at the Chevy dealer Andy Kimball and the rest of the staff were fantastic people to work with. Everyone in the dealer ship was helpful and friendly. I would definitely co Andy Kimball and the rest of the staff were fantastic people to work with. Everyone in the dealer ship was helpful and friendly. I would definitely come here again. More