Vandergriff Chevrolet

Worst experience ever! Deceptive sales force!!! Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing Do not waste your time with this dealership. I called to discuss buying a vehicle and then closed on the price and conditions. As they were preparing the purchase order and I was about to leave to head to the dealership, they went back on their word and told me I could only buy the vehicle at a higher price than what was given before. The sales manager Kelly Cook reviewed the recorded conversations, agreed that they made a mistake on their side, but decided not to sell me the car at the price I was told. Earning my business and the small amount of money that made up the difference was not worth it to him or the dealership. The business they are running is not fair and is shady. Do not waste your time with these crooks and don't believe anything they tell you. Horrible customer service. More

"Car Sales" So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up So I go in there and trade in my old truck for a newer truck. We give them all the information for financing and then I find out that if it is not up to par we have to turn around and take the preowned truck back, and we have already signed over the title from my other truck, so technically they don't have to give us the old truck back. That is crap. We signed a contract and everything and one little hiccup can change everything. Garbage. Any other dealership we go to if you sign a contract the vehicle is yours to start making payments on. No here. This place is bad. More

Used Car ***BUYER BEWARE*** Vandergriff Chevy will promise you a lot, but when it comes right down to it the extended warranty they pressure you into purchasi ***BUYER BEWARE*** Vandergriff Chevy will promise you a lot, but when it comes right down to it the extended warranty they pressure you into purchasing does not cover anything. It took them six weeks to repair my vehicle. I WILL NEVER PURCHASE ANOTHER VEHCILE FROM THEM AGAIN. I am very disappointed with the lack of communication and service. More

Saturday evening at the Chevy dealer Andy Kimball and the rest of the staff were fantastic people to work with. Everyone in the dealer ship was helpful and friendly. I would definitely co Andy Kimball and the rest of the staff were fantastic people to work with. Everyone in the dealer ship was helpful and friendly. I would definitely come here again. More

Smooth sailing Went into the dealership, met with Andy he took care of all my questions and needs. I showed him the car I wanted and he accommodated the rest... Has Went into the dealership, met with Andy he took care of all my questions and needs. I showed him the car I wanted and he accommodated the rest... Hassle free and super easy to say the least. More

Horrible Service Period I just knew that since I have purchase before at vandergriff and referred people to come to buy from this location that in no way would I get treated I just knew that since I have purchase before at vandergriff and referred people to come to buy from this location that in no way would I get treated the way that I did. I was looking for a 2014 Impala, I come and I am greeted by a gentleman and of course we go thru the normal steps of finding a car. I wanted to take advantage of all incentives that were available as well as my gm discount. Now there were some features that I wanted on the impala that I was not willing to give up. I remember when I purchased my last car the sales side went above and beyond to gain my business. This time i can't say the same. Rod the director who just sits at the desk and swears he has met me, wrong is tight on prices, how can you have 2 cars with high mileage and think someone is going to pay 40k for them. When I caught onto there game I was being questioned how I figured out what the supposed discount that they were calling it. If the rebates is 3500 on one paper and you bring me another paper with the discount showing me the new savings of 4500 that goes to show me that you were only taking 1k off of a car with 8000 miles on it that had not been titled to a customer and it needed a oil change, but then a car that had 2300miles you wanted to take 1500dollars off. just didn't make any since at all. I was the customer who praised the sales side and was disappointed in service now both sides are the same. I always wondered why every time I came in there were new faces. The Sales Managers are horrible and customer friendly at all. Now don't get me wrong there are some of the sales guys who will go above and beyond for you. IF you ask for information to be emailed to you I think they should be able to do that no make you come in just for general purpose to keep you there for hours. Other dealers have the ability to communicate via email regardless of the price of a car or just general conversation. Whoever the other guy is that sits in the office that doesn't speaks and just looks at you even when you speak I find that being rude. At some point the Gm, needs to get a hold of the staff and find out how can they change the structure like it was to ensure that customers are happy. I should not be told pay your car down and then come back, not when Im about to make a purchase within the next week or so. Plus more people around me need cars, and of course they are going to ask where did I go. I would NOT say go to Vandergriff Chevy, you would receive horrible service and they will have you there for hours. More