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Vandergriff Chevrolet
Arlington, TX
749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 14, 2016
Another Bad Vandergriff experience We bought a GMC Acadia with the purchased service plan through GM. We had issues with Vandergriff Toyota in the past and we're leary of the Chevy side We bought a GMC Acadia with the purchased service plan through GM. We had issues with Vandergriff Toyota in the past and we're leary of the Chevy side. We bought it in Dallas but it was ready for an oil change and other services, so we called ahead to the service dept to make sure there were no issues. My wife spoke Jeffrey at the service dept and explained what we had and needed. He assured us no problem and if brought it in before noon he'd have it out for us by 5. My wife asked if we could ask for him and he responded with no as it is very busy there today. I should've seen that warning sign. We take 2 cars from our home to drop off the car and did so with Skylar. Had the same conversation with her even left the prepaid service book on the car, they said they would get it done but did not know a Jeffrey at this location. We left and about 40 mins later they called back saying they couldn't honor the service agreement that was through GM because they only service Chevy. She was giggling during this phone call, I might add. We asked to speak to service manager, was on hold for another 5 minutes before the immature and unprofessional Skylar came back on the phone saying again they don't service GMC only Chevy. Manager was too busy or didn't care to take 2 minutes out to explain or try to figure out a solution. Like I said before warning signs were there and I should've known better but just confirmed my lack of respect for this place More
by hrudy19
Employees Worked With
Skylar, jeffery
May 07, 2016
Wonderful Experience Monty Woodruff was my sales rep. He went into great detail explaining all the features on my new Cruze. I will certainly refer my friends to visit w Monty Woodruff was my sales rep. He went into great detail explaining all the features on my new Cruze. I will certainly refer my friends to visit with Vandergriff Chevrolet and Monty! More
by Doris J
Employees Worked With
Monty Woodruff
April 30, 2016
Courteous Professionals That old school "friendly" professional service. Customer Service employee Brandon Allen seems to care more about my truck than I do, all the time con That old school "friendly" professional service. Customer Service employee Brandon Allen seems to care more about my truck than I do, all the time considering my financial state and desire to keep FLASH (truck name) running and looking his best. The entire Service team work so well together. I'm glad I purchased my new truck from Vandergriff Chevy, they know it and seems determined to keep me that way -glad! More
by Flash Dad
Employees Worked With
Brandon Allen
April 19, 2016
AWESOME Radolpha Ramirez was exceptional with above and beyond customer service . I felt my sales rep wanted to serve and assist my needs to complete satisfac Radolpha Ramirez was exceptional with above and beyond customer service . I felt my sales rep wanted to serve and assist my needs to complete satisfaction. I work for GM assembly I traded my 2004 envoy and purchased the 2016 CURZ. I love my experience and will continue my future business with Vandergriff Arlington . Thanks More
by Steele
Employees Worked With
Radolpha Ramirez @ Arlington
April 12, 2016
My first Chevy vehicle It was an awesome experience! My brother referred both my husband and I to Monty Woodruff. He was absolutely wonderful and took such good care of us. It was an awesome experience! My brother referred both my husband and I to Monty Woodruff. He was absolutely wonderful and took such good care of us. He got me into my dream vehicle 2016 Chevy Tahoe.He went above and beyond for us to make sure we were getting everything we wanted. He didn't have that salesman attitude and that's what I really loved about him. Everyone there was so friendly and helpful. Thank you so much Vandergriff Chevrolet!!! More
by leah7
Employees Worked With
I can'r remember their names
April 07, 2016
New Car Vandergriff Chevrolett in Arlington,Tx was Great no pressure,Sales Person , Earl very nice and Austin for financial was great,very profesional.The onl Vandergriff Chevrolett in Arlington,Tx was Great no pressure,Sales Person , Earl very nice and Austin for financial was great,very profesional.The only problem am still wearing for my car keys is already 3 days and am still wearing,hope today they call me. More
by supergirl45
Employees Worked With
Earl and Austin
March 31, 2016
Great Experience buying a car From Vandergriff Chevy Our Salesman Obed was great and he did not pressure at all. The Finance Guy, Jesse, was also great. He fully explained everything to my wife and me. Our Salesman Obed was great and he did not pressure at all. The Finance Guy, Jesse, was also great. He fully explained everything to my wife and me. More
by Avalonguy
Employees Worked With
Obed Marquez
March 29, 2016
After days of car shopping, I found myself here! I'd been shopping for days and stopped in to look at the Chevy Sonic's for my daughter. I met Mark and he helped me choose just the right certified u I'd been shopping for days and stopped in to look at the Chevy Sonic's for my daughter. I met Mark and he helped me choose just the right certified used Chevy with fairly low miles for her. The only thing I wish we could have done a little differently is allow me better use of my "waiting time" in between choice of vehicle and final paperwork. I won't get those two hours back but at least my daughter has a reliable car. Thanks! More
by mydaughtersnewcar
Employees Worked With
Mark Garrison
March 27, 2016
Service Department Do NOT buy a preowned Certified car here. I bought a 2015 Malibu in October and the timing jumped on December 30th. They said they saw "signs of water Do NOT buy a preowned Certified car here. I bought a 2015 Malibu in October and the timing jumped on December 30th. They said they saw "signs of water damage" and I needed to get my insurance company involved. The insurance company come in and ran all these test. The air filter was brand new so no water entered it. There was no water in the oil, and they paid for a third party forensic expert to come out who also said there was no water damage. Vandergriff refuses to pay under warranty even when they know there was no water damage. and said that I had to bring in the service loaner the same day or be charged after my car has been in the shop for 3 months. The service guy, Brandon Allen has been very unprofessional calling the insurance people dumb, and saying the forensic experts were as stupid as his car runners. They still have not fixed my car so I am getting a lawyer to sue. I repeat, DO NOT BUY OR FIX YOUR CAR HERE. Very unprofessional and typical car salesman attitudes. More
by joeldeman76
Employees Worked With
Brandon allen
March 24, 2016
Great service great value! Had a wonderful experience, especially with Dante, our sales guy, he was thorough, informed and has a great sense of humor, it was the perfect experie Had a wonderful experience, especially with Dante, our sales guy, he was thorough, informed and has a great sense of humor, it was the perfect experience and would remcommend Vandergriff Chevrolet to anyone looking for a GM product. More
by falcon20
Employees Worked With
Dante Robinson
