Vandergriff Chevrolet
Arlington, TX
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Exceptional Took my 2015 Tahoe for A/C maintenance, and found some other things needed attention. So they took care of it all without hesitation. Service mgr too Took my 2015 Tahoe for A/C maintenance, and found some other things needed attention. So they took care of it all without hesitation. Service mgr took a look, approved and my Svc advisor for the ball rolling ASAP. More
First car and love it Got my first car and loved working with there team. They tried as hard as possible to get me the lowest rates and costs they could and made it work wi Got my first car and loved working with there team. They tried as hard as possible to get me the lowest rates and costs they could and made it work within my budget while getting me an almost new car! Recommending all my friends looking for cars to them More
service dept took my truck in for some recall work. Audra Hoffman took care of me and I was very happy with her service as well as the timely manner the repair was took my truck in for some recall work. Audra Hoffman took care of me and I was very happy with her service as well as the timely manner the repair was completed in. Great job. More
Inadequate Service Dept Let's see, I made an oil change appointment two weeks ago for a Saturday (8/13/16), and was offered a free car wash. I mentioned I had other issues an Let's see, I made an oil change appointment two weeks ago for a Saturday (8/13/16), and was offered a free car wash. I mentioned I had other issues and was told to wait until I showed up to schedule service for those issues. When I showed up (30 minutes before my appointment) I was told that my assigned service rep didn't work Saturdays, and was sent to 3 different service managers before someone agreed to work on my vehicle that day. Then they told me they could only do the oil change, and couldn't work on any of my other issues that day, since I hadn't told them about it in advance. Argh. My loose bumper would be a 3 day wait, and my A/C issue would be a 14 day wait. And they had no loaner vehicles, so I would have to miss at least one day of work for each issue. I was told neither issue would be covered under warranty, and would cost $109/hr labor plus parts. Why bother having a warranty? So I went to the waiting area. All the chairs were full so I had to stand. No trash can, dirty restroom, no charging port or electrical outlets, no ice machine, very basic. One of the smallest waiting areas I've ever seen. They did have 2 computers and wifi, and a TV with no way to change channels., and 2 vending machines. Writing this review from their waiting room. It's going on 2 hours so far for only the oil change. Let's see if they wash the car with a loose bumper. More
2016 Chevy Tahoe I absolutely love my new Tahoe. Drove in from Florida to visit family and pick up a truck I found online and was super pleased with the service I rece I absolutely love my new Tahoe. Drove in from Florida to visit family and pick up a truck I found online and was super pleased with the service I received from this awesome team. This has been my family's dealer for some time now and they continue to excel at pleasing us. Thanks!!! More
Great experience The experience was great and the staff was friendly. The buying process was quick and easy. Will definitely recommend to friends and family. Love my n The experience was great and the staff was friendly. The buying process was quick and easy. Will definitely recommend to friends and family. Love my new Traverse! More
chevy Great experience i had with vandergriff chevy. I will recommend to my family and friends. They treated like one of their own. Thanks for mu new chevy Great experience i had with vandergriff chevy. I will recommend to my family and friends. They treated like one of their own. Thanks for mu new chevy traverse. More
Above and beyond Found a car on their website, drove my trade-in over there, not really expecting to have it work out. They were more than accomodating, even though I Found a car on their website, drove my trade-in over there, not really expecting to have it work out. They were more than accomodating, even though I didn't have my title and forgot to bring a check with me. ( I know that seems stupid.) Trade-in value was right about where I expected, so no problem. Mark G. did way more than a guy should have to! More
Purchasing a truck Freemon Zephier was really helpful. He made my car buying experience a really good one. If you want to purchase a vehicle for a great deal stop by van Freemon Zephier was really helpful. He made my car buying experience a really good one. If you want to purchase a vehicle for a great deal stop by vandergriff in Arlington I recommend it. Thank you all for the help with getting me the truck I have always wanted. More
VERY SATISFIED I took my 2007 hhr for service, Brandon Allen took very good care of me and kept me informed of the progress of the repairs. My vehicle was repaired I took my 2007 hhr for service, Brandon Allen took very good care of me and kept me informed of the progress of the repairs. My vehicle was repaired in a timely manner and I am very satisfied with the repairs. True professionals. Thank you, Jorge Villanueva More