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Vandergriff Chevrolet
Arlington, TX
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Showing 749 reviews
December 17, 2016
We will be a Vandergriff family from here on out! We went a ton of dealerships but never got the warm fuzzy feeling, that was until we went to Vandergriff Chevy in Arlington! From the moment we walke We went a ton of dealerships but never got the warm fuzzy feeling, that was until we went to Vandergriff Chevy in Arlington! From the moment we walked in we were treated like they were here to help us and not make a quick buck. Juan did a great job and even drove 20 mins to go get the car we wanted. Great deals and great staff we will be going back for our next vehicle for sure. Angela in finance even stayed well past closing to help finalize the deal. More
by Kamalheikal
Employees Worked With
Juan, Angela
December 13, 2016
Great Experience Went in looking for a new 2017 Chevy Silverado LT. One of the sales guys, Alfonso, helped me find a truck that I just love. He was very knowledgeable Went in looking for a new 2017 Chevy Silverado LT. One of the sales guys, Alfonso, helped me find a truck that I just love. He was very knowledgeable about the build and options on the truck as well as the available deals and rebates. He made all of the information I needed to make a decision very clear and easy to understand. I definitely recommend this dealership to anyone in the market for a vehicle. More
by lucacal
Employees Worked With
Alfonso Lugo
November 21, 2016
Purchase They would not honor the online special. They tried 3 times to come up with a higher price than the online price. The last price was still some hundre They would not honor the online special. They tried 3 times to come up with a higher price than the online price. The last price was still some hundreds higher than the online price. Their response was "That price expired last month and there was a glitch in their system." More
by SweeteR16
Employees Worked With
Austin Bryan and Jesus Flores
November 19, 2016
Great Dealership, 5 Stars Upgraded my truck last weekend to a 2017 Chevy Silverado LTZ Z71 Midnight Edition. Had a great overall experience and Justin Higgins did an outstandin Upgraded my truck last weekend to a 2017 Chevy Silverado LTZ Z71 Midnight Edition. Had a great overall experience and Justin Higgins did an outstanding job. Will continue recommending this dealership to my friends and family. My wife and I are both proud to drive vehicles purchased from Vandergriff Chevrolet. More
by Potts0921
Employees Worked With
Justin Higgins
November 12, 2016
Excellent service and knowledgeable staff This dealership is staffed with knowledgeable, courteous people. They are a pleasure to work with. They serviced my vehicle quickly and efficiently. This dealership is staffed with knowledgeable, courteous people. They are a pleasure to work with. They serviced my vehicle quickly and efficiently. I recommend this dealership highly More
by Judith Evans
Employees Worked With
Jos Rhoden
November 11, 2016
Great Service Steve Bristor was professional and knowledgeable. He went the extra mile to take care of my cruze. I will definitely keep coming back! Ms Richardson w Steve Bristor was professional and knowledgeable. He went the extra mile to take care of my cruze. I will definitely keep coming back! Ms Richardson was also courteous. More
by Cruz Molinar
Employees Worked With
Steve Brister, Jos Rhoden
November 01, 2016
Poor experience on purchase of used Truck. I recently bought a used 2015 Ram 1500 pickup from Vandergriff Chevrolet, and feel that they are unwilling to follow up their verbal promises with ac I recently bought a used 2015 Ram 1500 pickup from Vandergriff Chevrolet, and feel that they are unwilling to follow up their verbal promises with action. From my experience, if you are purchasing a used car from them that has perceived problems, you should either make them fix the problems, or don't buy the car, because they won’t do anything afterwards. The truck had several small dents in it, which I asked the dealer to fix before closing the deal. The sales manager on duty that night said that these were minor, and that I could get these done at a paintless dent repair shop for no more than $25 each. My response was that if they so minor, then why wouldn't the dealer take care of them? (The uninformed consumer should not be put in a position of having to guess about the cost of repairs. The dealership is more knowledgeable than the consumer, and should know this already.) To induce me to do the deal, they offered a $400 discount which they said "should more than cover the cost". I took their word for it, and closed the transaction, only to find out the following day that to fix the biggest dent would require repainting the entire fender, the total cost being more like $600 - $1000, plus me having to take the risk of the other vendor doing a good job. I suspect they knew this already, but misrepresented the cost to induce me to do the deal, which is also why the dealership didn’t want to spend the money to fix it to begin with. I came back to the dealership on the second day asking them to help me out. I talked to a different sales manager, asking them to undo the deal, to which they refused. (Many dealers offer a 3 day return policy, but they do not.) He simply said I got such a good deal that I could probably trade it to another dealer and get my money back. If this were true, then why wouldn’t this dealer take it back as a “trade” for what I paid for it, the same as he alleged another dealer would do? Instead he offered to check with their service department to try to help me out on the repair cost, but when I left the dealership no one ever called me back. As they say, "Talk is Cheap". This dealership is apparently unwilling to back up their talk with action. In conclusion, they misled me on the repair cost, and then refused to do anything meaningful to help out after the fact. Please do not let yourself be pressured by money into doing a deal with them. Either make them fix the problems or don't buy the car. More
by DonM
Employees Worked With
Salesman, 2 sales managers on two different days, Austin Bryan, Business Manager.
October 28, 2016
"MY GO TO SERVICE REP" MY morning started with dropping off two cars for oil change, just to find out one had two safety recalls no problem Damian Calendar jumped in with a MY morning started with dropping off two cars for oil change, just to find out one had two safety recalls no problem Damian Calendar jumped in with a few suggestions BAM!!! problem solve pick truck up the next day. With that being said "MY GO TO SERVICE REP" THANKS D More
by Anthony
Employees Worked With
Damian Calendar
October 24, 2016
Premium $, but can fix Major repairs fixed right. Oversight errors are taken responsible by the dealership. Cost a lot? Yes. Worth it? Yes, if you can't fix it yourself. Major repairs fixed right. Oversight errors are taken responsible by the dealership. Cost a lot? Yes. Worth it? Yes, if you can't fix it yourself. More
by Powerup777
Employees Worked With
Cody, Jason , Jos Rhoden
September 26, 2016
Great In and out quickly friendly listened well to my part about the seat belt dealership close to my house I expect great service that's what I got In and out quickly friendly listened well to my part about the seat belt dealership close to my house I expect great service that's what I got More
by Piano Me
Employees Worked With
Kelly Cook, Ryan Barsanti, Gary Galloway
