Vandergriff Chevrolet

All of the people at Vandergriff were extremely pleasant and helpful. This includes members of sales team, the finance team, and others. The facility is modern and well kept. The inventory was impressive, g and helpful. This includes members of sales team, the finance team, and others. The facility is modern and well kept. The inventory was impressive, giving me plenty of options. Pat Johnson was the perfect salesman, helpful but not pushy. He explained the car to me, paired my phone, and then set up Onstar. If I buy another car, I will call Pat first. More

Fantastic service! We enjoyed our experience, we were provided options without feeling pressured to buy. We enjoyed our experience, we were provided options without feeling pressured to buy. More

Very informative personnel and helpful. The truck has not performed as expected u fortunately. Disappointed The truck has not performed as expected u fortunately. Disappointed More

I had an exceptional experience at Vandergriff Chevrolet. From the moment I walked in, Carman was welcoming and attentive. Carman went above and beyond to ensure that I found the perfect vehicle for my needs From the moment I walked in, Carman was welcoming and attentive. Carman went above and beyond to ensure that I found the perfect vehicle for my needs. She was knowledgeable, patient, and transparent throughout the entire process, answering all my questions and making sure I felt comfortable with my decision. More

Found the car I wanted online and went in and asked for a test drive. The salesman, Troy Hurt, was quick to get the car ready and pulled around so that we could do the test drive. I decided then that I w test drive. The salesman, Troy Hurt, was quick to get the car ready and pulled around so that we could do the test drive. I decided then that I wanted the car, and he made the negotiating and purchase quick and painless. Didn't try to oversell and go back and forth. Definitely recommend everyone to reach out to Troy for a great car buying experience. More

Easy and quick deal. Melvin Smith and Aramando Harrada were great to work with when buying a new truck. Vandergriff is the place to go if you are in the market for a Ch Melvin Smith and Aramando Harrada were great to work with when buying a new truck. Vandergriff is the place to go if you are in the market for a Chevrolet! More

The salesman was awesome and I really appreciate everything he did for me. He went beyond to help me out with my car shop everything he did for me. He went beyond to help me out with my car shop More

After phone negotiations, Vandergriff agreed to settle on the best possible offer for my new car. And I am happy with those results. the best possible offer for my new car. And I am happy with those results. More

Isaac was absolutely amazing! Be sure to ask for him! His extensive knowledge about our Silverado and his attentive approach made our experience standout. Be sure to ask for him! His extensive knowledge about our Silverado and his attentive approach made our experience standout. More

We will not be returning to Vandergriff Chevy due to the excessive wait time we experienced after purchasing our vehicle. We traveled three hours specifically to buy a particular model. Despite arriving at excessive wait time we experienced after purchasing our vehicle. We traveled three hours specifically to buy a particular model. Despite arriving at 8:50 am for our 9 am appointment with Cecilia D.—who was unavailable at the time—we were assisted by Daniel P. The test drive and sales negotiations were completed around 10:30 am. However, we waited until approximately 1:00 pm to finalize everything with Jessica in Finance. Finance faced some challenges with equipment, but Paris stepped in to help with printing the paperwork. We were then informed by Daniel that our vehicle was still in PDI and awaiting detailing. This was particularly frustrating as we had been assured that the vehicle would go directly to PDI and detailing after the negotiation was finished. We ended up waiting an additional two hours for the vehicle after completing the finance process. In total, we spent over six hours trying to complete this purchase. In my thirty years of buying cars, I have never experienced such a long wait. The updates from Daniel were inaccurate, and we received only one follow-up from Sales Manager Parks immediately after the purchase, with no further communication during the four and a half hours of waiting. The Sales Manager should have kept us better informed about the vehicle's status. Daniel should have been clearer about the delay, and your service center needs to address why the PDI and detailing took so long. After the sale, Daniel mentioned that we would receive a survey and encouraged us to let him know if we were dissatisfied. I was honest with him before leaving, stating that Vandergriff Chevy had failed us and that we would not be returning. I cannot, in good faith, recommend Vandergriff to others looking to buy a vehicle. More