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Vandergriff Chevrolet

Arlington, TX

4.1
771 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 771 reviews

July 26, 2025

Wendy was amazing and I really appreciate her taking the time to listen to my needs and wants! She got me the deal that fit perfectly! Thank you Wendy! I will be sharing your name with friends and family More

by kimw719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Martinez
July 22, 2025

Jordy and Sam was a pleasure to work with. Truly easy to work with. No pressure sales best truck buying experience I had in a long. They let me take my time to find a vehicle I wanted and didn More

by Chauncy Sneed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordy and Sam
Jul 23, 2025 -

Vandergriff Chevrolet responded

We deeply appreciate your positive feedback about your truck buying experience with us. It's wonderful to hear that our team provided you with such an enjoyable and pressure-free experience. We're pleased that you were able to take the time you needed to find the perfect vehicle without any pushy sales tactics. Your satisfaction with the straightforward approach means everything to us. We truly appreciate customers like you and look forward to serving you again in the future.

July 16, 2025

I waited a while before I left a review for this dealership. During the test drive with salesperson, Adolfo Olivas I notice the tire pressure light was on. When I addressed the problem I was told th More

by kenshiro817
Recommend Dealer
No
Employees Worked With
Adolfo, Olivas
Jul 21, 2025 -

Vandergriff Chevrolet responded

We are sorry to hear that you feel this way about your recent vehicle purchase. We understand your frustration and your concerns are important to us. We take transparency in our pricing seriously and want all our customers to feel confident in their purchase decisions. Your feedback helps us identify areas where we can improve our service and communication. We want every customer to have a positive experience and feel valued throughout their time with us. Please reach out to Chris Snyder at Csnyder02@vtaig.com so we can discuss your experience further and work toward a resolution.

July 13, 2025

Well I work with a sale woman name Carmen she made the whole process smooth, Didn't expect to get my vehicle of color. Didn't like the comment about the trade in, but everything workout drove away with fu More

by Dawgrav735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Smith
Jul 18, 2025 -

Vandergriff Chevrolet responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that your sales representative made the purchasing process smooth and stayed with you every step of the way. It's wonderful that you were able to drive away with a fully loaded Chevy Trax, and we're especially pleased that you got the vehicle in the color you wanted despite not expecting to. We understand your concern about the documentation error with the email address. We appreciate you bringing this to our attention as it helps us improve our processes. It's clear that despite this issue, your sales representative worked hard to ensure you had a positive experience overall. Your kind words about the professionalism and expertise you experienced mean a great deal to us. We're proud to have team members who demonstrate such dedication to helping customers and providing excellent service. Thank you for recognizing the hard work and commitment shown throughout your visit. We truly appreciate your business and are glad everything worked out well for you with your new vehicle.

July 03, 2025

My husband and I had a great experience at Vandergriff Chevrolet. We highly recommend having Horacio Jimenez as your sales advisor. He genuinely cares and is sincere in everything he says. That's so rare More

by Lucia Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horacio Jimenez
Jul 14, 2025 -

Vandergriff Chevrolet responded

Thank you for sharing your wonderful experience with us, Lucia! We are thrilled to hear that you and your husband had such a positive visit. Your kind words about Horacio Jimenez truly mean a lot to us. It's wonderful to know that his genuine care and sincerity made such a strong impression on you both. We completely agree that finding someone who truly cares can be rare, and we're proud to have Horacio on our team. We're also delighted that our Manager was able to work with you to make the deal happen, even when it presented challenges. Going the extra mile for our customers is what we strive for every day. Your recommendation of our team means the world to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

July 01, 2025

The service department is horrible. Charges way more than any other shop and the quailty of work is terrible. The wait time for repairs is very long. The services advisors have no busin More

by DRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
Jul 09, 2025 -

Vandergriff Chevrolet responded

We understand your frustration with your recent service experience. Your concerns about pricing, work quality, wait times, and staff interactions are important to us. We strive to provide fair pricing and quality service in a timely manner while ensuring our team delivers the professional customer care you deserve. We are sorry to hear that you feel this way about your visit. Your feedback helps us identify areas where we can improve. We would welcome the opportunity to discuss your experience further and work toward a resolution. Please contact John Whittler, our Fixed Operation Director, at jwhittler@vtaig.com so we can address your concerns directly.

June 30, 2025

Super friendly staff. New we were coming in and did a wonderful job selling us the vehicle. We love our Honda so much! Pleasure doing business and yes, I highly recomme More

by brandx2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Alvarado, Diego Barrera
Jul 08, 2025 -

Vandergriff Chevrolet responded

We are delighted to hear about your positive experience with our friendly staff! It's wonderful that our team was prepared for your visit and provided excellent service during your vehicle purchase. We appreciate you taking the time to share your recommendation and are thrilled that you love your new vehicle. Thank you for choosing Vandergriff Chevrolet and for your kind words about doing business with us.

May 29, 2025

Horacio was great. We worked all day for an amazing deal. His Team came together and made it happen. The best car buying experience I have ever had. More

by Amy F.
Recommend Dealer
Yes
Employees Worked With
Luis Coreno, Carlos Lewis
Jun 06, 2025 -

Vandergriff Chevrolet responded

Thank you, Amy, for your wonderful feedback! We are thrilled to hear that you had such a positive experience with Horacio and our team. It’s our goal to provide exceptional service and to ensure our customers find great deals. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future.

May 26, 2025

Fast service, amazing customer service, excellent quality of vehicles, very considerate of your wants in your dream vehicle. More

by christian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergi mendez
May 28, 2025 -

Vandergriff Chevrolet responded

Thank you, Christian, for your wonderful review! We are thrilled to hear that you experienced fast service and that our team was able to meet your needs while providing excellent quality vehicles. It’s our priority to ensure that our customers find their dream vehicle, and your feedback reassures us that we are on the right track. We look forward to serving you again!

May 16, 2025

Marcus and Cody were great. They worked with our budget and our preferences! Thank you! More

by gwen.trek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus , Cody Miller
May 19, 2025 -

Vandergriff Chevrolet responded

Hi Gwen, thank you for your wonderful feedback! We are thrilled to hear that Marcus and Cody were able to meet your budget and preferences. Our team is dedicated to providing excellent service, and it’s rewarding to know that their efforts made a positive impact on your experience. We appreciate your support!

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