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Vandergriff Chevrolet

Arlington, TX

3.9
754 Reviews

1200 Interstate 20 West

Arlington, TX

76017

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Showing 754 reviews

March 31, 2025

It was pretty easy and comfortable. Everyone was trying to be helpful. They reached out to me fast. More

by etkataskin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bryan, Alfredo Sifuentes Jr.
Apr 03, 2025 -

Vandergriff Chevrolet responded

Thank you for sharing your experience! We're happy to hear that the process was easy and comfortable for you. It's great to know that our team was able to assist you promptly and effectively. If you ever need anything else, don't hesitate to reach out!

March 28, 2025

Extremely poor management, was told 2 days to get my equity check but 3 weeks later still was not sent. I have called many times, spoke with 2 managers and 2 directors, (asked that their GM call me but More

by sdjen91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Snyder, Jazmin Baez, Oscar De la Rosa, Cotton Feazell, Chad Hickey, Cody Miller
Mar 31, 2025 -

Vandergriff Chevrolet responded

We are sorry to hear that you are not satisfied with your experience regarding your equity check. We take your concerns seriously and would like to address this matter promptly. Please contact Chris Snyder at Csnyder02@vtaig.com so we can investigate this issue and work towards a resolution. We value your feedback.

March 19, 2025

Made appointment and made sure car was available. Got there and was set in a cubicle for 30 min for him to wash the car it was filthy covered in dirt. After it was washed I was looking at car and the More

by jameskaetzel
Purchase Time
Recommend Dealer
No
Employees Worked With
Diego Barrera
Mar 21, 2025 -

Vandergriff Chevrolet responded

We understand that your recent experience, including the deposit placement and the lack of purchasing options, was not in line with your expectations, especially given the time you invested in coming in. We value your previous business and take your feedback seriously. Please contact Chris Snyder at Csnyder02@vtaig.com so we can review your experience in detail.

March 14, 2025

It was my first time going to a dealership to purchase a vehicle Alfredo S helped out so much! I highly recommend looking for him when going to the dealership! Everyone is friendly including management and More

by EmelinS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Sifuentes Jr.
Mar 18, 2025 -

Vandergriff Chevrolet responded

Thank you for sharing your experience! We are thrilled to hear that Alfredo provided such great assistance during your first dealership visit. It's wonderful to know that our entire team, including management and finance, made the process smooth and answered all of your questions. We appreciate your recommendation and look forward to assisting you again in the future!

March 10, 2025

Wendy my sales rep was very welcoming along with Head manager Chad. It was a great experience. They took care me and my family without the hassling. They got us in and out! More

by peters.latoya79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Hickey, Wendy Martinez
Mar 11, 2025 -

Vandergriff Chevrolet responded

Thank you for your wonderful feedback! We're so glad to hear that Wendy and Chad made your experience welcoming and hassle-free. It's great to know they took excellent care of you and your family. We truly appreciate your business and look forward to serving you again in the future!

February 28, 2025

I recently purchased a vehicle from vandergriff, Jazmin made the process smooth and quick. In the future when i need a new car I'll be visiting vandergriff. More

by mls011389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmin Baez, Oscar De la Rosa
Mar 03, 2025 -

Vandergriff Chevrolet responded

Thank you for your kind words about your recent vehicle purchase. We are thrilled to hear that Jazmin made the process smooth and quick for you. We look forward to assisting you again in the future.

February 14, 2025

Pat was super helpful and made the daunting process of buying a vehicle easy and enjoyable. He made sure we were taken care of during any wait time. Even after the sale, Pat made sure to call us and answe More

by Calanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Johnson, Lesha Park, Kenneth Edwards
Feb 18, 2025 -

Vandergriff Chevrolet responded

Thank you for the wonderful review! We’re so happy to hear that Pat made your vehicle-buying experience easy and enjoyable. It’s great to know he took care of you every step of the way, even after the sale. We’ll be sure to pass along your thanks to Pat, and we truly appreciate your kind words. We look forward to serving you again in the future!

February 10, 2025

My sales rep pat was awesome and friendly. Helped me quickly find a vehicle for my wife and got me quickly through the process. More

by gomez4549
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patt
Feb 11, 2025 -

Vandergriff Chevrolet responded

Thank you for sharing your positive experience! We're thrilled to hear that Pat provided you with excellent service and made the process of finding the right vehicle for your wife quick and easy. We truly appreciate your feedback and look forward to assisting you again in the future!

December 30, 2024

Wendy was great! She explained every step, listened to what we were looking for and gave us options. She has a great personality and we hope to see her and the dealer More

by jessmtz0624
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Martinez
Dec 31, 2024 -

Vandergriff Chevrolet responded

Thank you for your wonderful review! We're so happy to hear that Wendy provided excellent service by listening to your needs and offering great options. Her positive attitude and dedication to helping you are truly appreciated. We look forward to seeing you again soon!

December 07, 2024

I just want to share my experience on this dealership everything was nice with my purchase , they oversold some stuff like maintenance, which I thought it was a great deal until they did my first oil cha More

by Norali2348
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhonatan V
Dec 10, 2024 -

Vandergriff Chevrolet responded

Thank you for sharing your experience, and we're truly sorry to hear about the issues you've faced. We understand your frustration with the lack of follow-up and communication, especially when it comes to your oil change and dashboard warning. We take these matters seriously and want to make things right. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com. He will be happy to help resolve this issue and ensure that your concerns are addressed promptly. Thank you for giving us the opportunity to make it right.

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