Vancouver Ford

Gabe Cruzado is the Man Gabe Cruzado should handle all of your major sales. He showed me multiple options, narrowed down my interests, and convinced me what I wanted. The man Gabe Cruzado should handle all of your major sales. He showed me multiple options, narrowed down my interests, and convinced me what I wanted. The man knows his stuff! More

Good Job! I was a first-time buyer, and these guys really helped me find what I was looking for! Special xxxxxxgo to Steve B. for keeping the process smooth and I was a first-time buyer, and these guys really helped me find what I was looking for! Special xxxxxxgo to Steve B. for keeping the process smooth and friendly, answering all my questions, being willing to work with me to find a good price option for my budget, and Not Judging my nervous driving during our test drive. XD More

Easy and enjoyable My husband and I purchased a used explorer on Black Friday. Our paper work went easily and we enjoyed talking with Mark, our sales person. He made the My husband and I purchased a used explorer on Black Friday. Our paper work went easily and we enjoyed talking with Mark, our sales person. He made the time pass quickly and efficiently. Thanks to all at Vancouver Ford! More

Just awesome! I had such a great experience with Gabe Cruzado! He is very knowledgeable and helpful and wasn’t too pushy which I really appreciated. He has a great I had such a great experience with Gabe Cruzado! He is very knowledgeable and helpful and wasn’t too pushy which I really appreciated. He has a great attitude and is very friendly. He made me feel comfortable right from the start. I wasn’t even planning on buying anything that day but He got me into the car I wanted and I’m very happy with my purchase. More

Great experience Gabe was very helpful and answered all of my questions, also really helped speed the process along which I appreciate. Thank you so much for everythin Gabe was very helpful and answered all of my questions, also really helped speed the process along which I appreciate. Thank you so much for everything! More

Experience Vancouver Ford is a car buying dream. There staff is amazing and ver knowledgeable. This is the only place I’d go to buy a Ford. Gabe our Saleman went Vancouver Ford is a car buying dream. There staff is amazing and ver knowledgeable. This is the only place I’d go to buy a Ford. Gabe our Saleman went above and beyond to get us in our vehicle of our dreams. Gabe is one of the most professional Saleman I’ve ever dealt with. I would highly recommend this dealer ship as. Especially Gabe to anyone looking for a vehicle. More

Would buy from here again Gabe Cruzado was unbelievably helpful in helping me pick out my focus. Didn’t pressure me at all and let me look and drive as many as I wanted to make Gabe Cruzado was unbelievably helpful in helping me pick out my focus. Didn’t pressure me at all and let me look and drive as many as I wanted to make sure I made the right decision. More

Great experience overall Went here not looking to buy. I met up with Gabriel and he was quite knowledgeable of the vehicles both new and used. Didn’t end up buying anything as Went here not looking to buy. I met up with Gabriel and he was quite knowledgeable of the vehicles both new and used. Didn’t end up buying anything as we aren’t ready to make a purchase yet but my fiancée and I will be returning for our next vehicle purchase. More

Go see Gabe I am always very skeptical of dealership experiences, but I was very lucky that salesman Gabe Cruzado was working the day I went to Vancouver Ford. Ga I am always very skeptical of dealership experiences, but I was very lucky that salesman Gabe Cruzado was working the day I went to Vancouver Ford. Gabe has a very easygoing and genuine way about him. He was very knowledgeable and helped me find the perfect fit for me at a great deal without ever being pushy or difficult. If you want to avoid another dealership horror story than skip the frauds and go see my friend Gabe at Vancouver Ford! More

Terrible Customer Service with Delayed Repairs What should have been a 1 day repair turned into a 5 day repair with terrible customer service and no real effort to make things right on their end. T What should have been a 1 day repair turned into a 5 day repair with terrible customer service and no real effort to make things right on their end. The main repair was a defective airbag that was recalled along with some expensive sensor replacements ($700). The delay was due to Ford breaking a part during the airbag repair, receiving a broken replacement part, and then finally receiving a good part. Beyond poor communication in general, Ford was supposed to send a courtesy shuttle to bring me back to the dealership to pick up the car. After 2.5 hours of waiting for the shuttle and being assured it was on the way, Ford finally told me that they had called me hours earlier and that I hadn’t picked up (something that didn’t happen) and decided to not try to have someone else reach out me. On top of everything, Ford did not offer a complimentary rental car even though the main repair was the recalled defective airbag. Since the repair was supposed to be for 1 day, I didn’t get a rental car due to cost. With the extended timeline, this led to having to hassle my wife to use her car during the work week. When I finally checked out and explained the massive inconvenience, all that was offered was a complimentary oil change worth about $50 (less than 10% of the value of my service). If they had been more accommodating due to the massive inconvenience, then fine. hHowever, with everything that happened and such a tiny effort to make amends, I am thoroughly pissed at such a xxxx poor effort on their end to make things right. More