Vancouver Ford

Would buy from here again Gabe Cruzado was unbelievably helpful in helping me pick out my focus. Didn’t pressure me at all and let me look and drive as many as I wanted to make Gabe Cruzado was unbelievably helpful in helping me pick out my focus. Didn’t pressure me at all and let me look and drive as many as I wanted to make sure I made the right decision. More

Great experience overall Went here not looking to buy. I met up with Gabriel and he was quite knowledgeable of the vehicles both new and used. Didn’t end up buying anything as Went here not looking to buy. I met up with Gabriel and he was quite knowledgeable of the vehicles both new and used. Didn’t end up buying anything as we aren’t ready to make a purchase yet but my fiancée and I will be returning for our next vehicle purchase. More

Go see Gabe I am always very skeptical of dealership experiences, but I was very lucky that salesman Gabe Cruzado was working the day I went to Vancouver Ford. Ga I am always very skeptical of dealership experiences, but I was very lucky that salesman Gabe Cruzado was working the day I went to Vancouver Ford. Gabe has a very easygoing and genuine way about him. He was very knowledgeable and helped me find the perfect fit for me at a great deal without ever being pushy or difficult. If you want to avoid another dealership horror story than skip the frauds and go see my friend Gabe at Vancouver Ford! More

Just awesome! I had such a great experience with Gabe Cruzado! He is very knowledgeable and helpful and wasn’t too pushy which I really appreciated. He has a great I had such a great experience with Gabe Cruzado! He is very knowledgeable and helpful and wasn’t too pushy which I really appreciated. He has a great attitude and is very friendly. He made me feel comfortable right from the start. I wasn’t even planning on buying anything that day but He got me into the car I wanted and I’m very happy with my purchase. More

Terrible Customer Service with Delayed Repairs What should have been a 1 day repair turned into a 5 day repair with terrible customer service and no real effort to make things right on their end. T What should have been a 1 day repair turned into a 5 day repair with terrible customer service and no real effort to make things right on their end. The main repair was a defective airbag that was recalled along with some expensive sensor replacements ($700). The delay was due to Ford breaking a part during the airbag repair, receiving a broken replacement part, and then finally receiving a good part. Beyond poor communication in general, Ford was supposed to send a courtesy shuttle to bring me back to the dealership to pick up the car. After 2.5 hours of waiting for the shuttle and being assured it was on the way, Ford finally told me that they had called me hours earlier and that I hadn’t picked up (something that didn’t happen) and decided to not try to have someone else reach out me. On top of everything, Ford did not offer a complimentary rental car even though the main repair was the recalled defective airbag. Since the repair was supposed to be for 1 day, I didn’t get a rental car due to cost. With the extended timeline, this led to having to hassle my wife to use her car during the work week. When I finally checked out and explained the massive inconvenience, all that was offered was a complimentary oil change worth about $50 (less than 10% of the value of my service). If they had been more accommodating due to the massive inconvenience, then fine. hHowever, with everything that happened and such a tiny effort to make amends, I am thoroughly pissed at such a xxxx poor effort on their end to make things right. More

Hassle free experience My husband found the perfect truck thanks to Steve Bushey at Vancouver Ford. Everyone was helpful, friendly and patient, not manipulative or pushy. Te My husband found the perfect truck thanks to Steve Bushey at Vancouver Ford. Everyone was helpful, friendly and patient, not manipulative or pushy. Test driving, financing, trade-in exchange and subsequent service was easy and hassle free. Overall, we had a great experience buying a new truck at Vancouver Ford. More

I love my new Ford F250! Steve Bushey was my salesman, he was very thorough and listened to what I wanted. I ordered my truck and Steve kept me informed the whole time and mad Steve Bushey was my salesman, he was very thorough and listened to what I wanted. I ordered my truck and Steve kept me informed the whole time and made the purchase as easy as he could. The dealership was very friendly and made sure I was satisfied. More

New F150 purchase Steve Bushey was alot of help, informative and made my purchase relaxing and easy. Would recommend this dealership and Steve for anyone's next Ford p Steve Bushey was alot of help, informative and made my purchase relaxing and easy. Would recommend this dealership and Steve for anyone's next Ford purchase. More

Great customer service Steve Bushey was patient and made every thing possible for my first dealer purchase and was funny to work with. Would highly recommend him to my frien Steve Bushey was patient and made every thing possible for my first dealer purchase and was funny to work with. Would highly recommend him to my friends More

Making buying fun...Mark Yarger We recently purchased a pickup and I can't sing enough praises for our sales rep., Mark Yarger. He was very knowledgeable about the vehicle, every t We recently purchased a pickup and I can't sing enough praises for our sales rep., Mark Yarger. He was very knowledgeable about the vehicle, every time my husband said to tell him something about the truck Mark was able to talk about more features. He was very friendly, funny, personable and not the least bit pushy, and, frankly, made the buying experience fun. I absolutely detest buying vehicles due to the whole process... usually... this time was most enjoyable. I would buy a vehicle from him again when the need arises. More