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Vancouver Ford

Vancouver, WA

4.6
536 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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536 Reviews of Vancouver Ford

February 02, 2023

I had the best experience with both ford and Hyundai. The finance guys are amazing! Thank you for all your help. More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul,kaleel, Bayley , Lee Mackenzie
Feb 05, 2023 -

Vancouver Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2023

Very helpful in solving my issues. I wanted to get an oil change but why would I do that as Walmart is roughly half the cost? More

by E_thorsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Feb 03, 2023 -

Vancouver Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 27, 2023

I feel like I am dealing with very knowledgeable courteous friendly folks who know what they are doing More

by davesoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube
Jan 30, 2023 -

Vancouver Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 27, 2023

Had two fobs reprogrammed but need to go back as one still needs some attention. But overall , they are very good to work with. More

by brabechomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Jan 30, 2023 -

Vancouver Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 25, 2023

Worked with us to get a day and time. We live in Eugene and were waiting for the car. Good to work with. Will return. More

by Lohan007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mackenzie
Jan 27, 2023 -

Vancouver Ford responded

Hi, we are happy we could make your experience a positive one! At Vancouver Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

January 25, 2023

Very knowledgeable, friendly, good advice, saved me money. I would recommend Vancouver Ford to others. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown other than the shuttle driver - Logan
Jan 27, 2023 -

Vancouver Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Jan 27, 2023 -

Bob responded

You have proven integrity over the many years you have been here.

January 21, 2023

Friendly and professional team to trust fixing my truck! Clean place and comfortable waiting room! More

by costelidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Jan 24, 2023 -

Vancouver Ford responded

Hi, we are happy we could make your experience a positive one! At Vancouver Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

January 17, 2023

After owning various makes of cars (Honda, Jaguar, Toyota) over 30 years I have never had a worse experience. I was told my Mach-E would be ready in one day. I never even heard from my service advisor More

by julie_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Jan 19, 2023 -

Vancouver Ford responded

Hi, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact us at (360) 992-7402 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

January 11, 2023

They fixed an issue I didn’t know was bad in a timely manner. Excellent More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Jan 18, 2023 -

Vancouver Ford responded

Hi Mark, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2023

I brought my car in to get a new headlight. I had them put both in while they were about it. I asked them about how long it would take and he said about an hour. They were just about right on More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 05, 2023 -

Vancouver Ford responded

Hi Juanita, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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