Van's Honda

I'm incredibly disappointed that the service team did not back their work. I bought a car from another dealership and shortly after there were issues that the dealer could not fix so they advised me to bring back their work. I bought a car from another dealership and shortly after there were issues that the dealer could not fix so they advised me to bring it to a Honda dealer. I had to have it towed to Van's and they initially refused to work with the warranty company, until the dealership I bought the car from pleaded with them to do so. They finally worked with the warranty company and we were able to have a very expensive fix fall under the extended warranty. This was back in December 2025 when it was cold out. Prior to the head gasket going on a whim, there were no problems with the vehicle. Well this week we brought it back to the dealership we bought the car from since our AC wasn't working. The dealership advised upon discover that either the AC compressor was not reattached and all the fluid drained (which we probably would have noticed) or it was never recharged by the Van's service during the warranty repair for the head gasket. The dealership tried working with Van's as well as the warranty company to see if the costs for repair should fall on Van's. Van's service then stated that they do not ever touch the AC components/compressor when they repair the head gasket. However, the dealership that fixed this issue stated that was a complete lie. Here we are caught again in the middle with a service team that is unwilling to take accountability. The original dealership ended up giving us a discount for all the trouble, but I still had to pay $311 for something that was not my fault. Van's actually asked the dealer that how do they know I didn't disconnect it or how do they know that the dealer wasn't just trying to get more money. Really???? A) Why would I disconnect it? I don't want to shell out additional money. Truthfully, I have no idea where that stuff is even located. B) For what reason would the dealership do that? Extremely disappointed for the lack of ownership and professionalism taken by Van's Honda and now here we are stuck paying for their mistake. Additionally, when they did the warranty repair, additional work was done, but was never reported on the maintenance record. This was work that I paid for in addition to the warranty repair. Now I'm wondering if the additional work (routine maintenance) was even completed. Who can I trust? I don't think I can trust Van's again after this experience. More

Salesman Joe and Business Manager Randy were excellent. Understanding it’s impossible to request a hold of a new vehicle, we travelled the 3 hours there hoping a Ridgeline was available still. Accommodat Understanding it’s impossible to request a hold of a new vehicle, we travelled the 3 hours there hoping a Ridgeline was available still. Accommodating our tight schedule and understanding the travel, these two gentlemen along with desk staff and service staff made the purchase a pleasure. Thanks everyone that helped us out during the busy holiday weekend! More

Vans Honda never lets us down. Traded my Jeep, which I loved, for a ‘22 CRV. I have had it for a month now and I love it!! So much more space, not to mention the bells and whistles Traded my Jeep, which I loved, for a ‘22 CRV. I have had it for a month now and I love it!! So much more space, not to mention the bells and whistles that are “standard”! We are about to take it on the road to Texas. Can’t wait to take off. Thanks Kevin, for the great service and the awesome ride!! Deb H. More

I had a great experience with them. They were very friendly and helpful. They were not pushy at all. The car was in great shape and the buying process was quick and painless. They were very friendly and helpful. They were not pushy at all. The car was in great shape and the buying process was quick and painless. More

They were very friendly and helpful. The Cruze was a great car. Ended up trading in my truck and bringing the Cruze home the next day. The Cruze was a great car. Ended up trading in my truck and bringing the Cruze home the next day. More

I just got my suv from Vans Honda and Jim was our salesperson. He was very easy going and answered any questions I had. He made sure that everything was good the whole entire time. I noticed that the salesperson. He was very easy going and answered any questions I had. He made sure that everything was good the whole entire time. I noticed that the wipers were a little squeaky and he took it back and had them change before I left the lot and even signed the paperwork. I highly recommend vans Honda and working with Jim Young. More

Recently upgraded my lease with a new Honda CRV! What a fantastic vehicle! Kevin Sweig was my sales advisor and he gave us 5 star treatment- helpful, knowledgeable, efficient! I’ve worked with Kevin before fantastic vehicle! Kevin Sweig was my sales advisor and he gave us 5 star treatment- helpful, knowledgeable, efficient! I’ve worked with Kevin before and he continues to be my “ go to guy”. The whole crew at Vans Honda is fantastic- from the business office to the mechanic shop- they are all 5 star! More

Purchased a new Civic at Van’s Honda. My salesperson Donna was just amazing. Very helpful and knowledgeable. Not pushy. I would highly recommend dealing with her for your next purchase. Donna was just amazing. Very helpful and knowledgeable. Not pushy. I would highly recommend dealing with her for your next purchase. More

Very disappointed. The last two vehicles I purchased I wanted an CRV. No one even came out after half an hour both times. So last year I went to Gustman and bought a CRV. Three years ago a Kia Sportage. N wanted an CRV. No one even came out after half an hour both times. So last year I went to Gustman and bought a CRV. Three years ago a Kia Sportage. Now my daughter wanted HRV. No service at vans so she bought one at Gustman yesterday. More

Amazing Customer Service We just picked up our 3rd Honda today and I continue to be impressed and amazed by the professionalism and genuine customer service that we received. We just picked up our 3rd Honda today and I continue to be impressed and amazed by the professionalism and genuine customer service that we received. They continue to retain their staff from service to sales and everyone we've ever encountered is on task and approachable. Their customer service model is something to behold and a great example for other businesses to follow and take note of. And oh by the way, they got some pretty nice cars too. Thanks to Tom Willems and Clark Vander Perren for their great service. Thom M More