Van Nuys Chrysler Dodge Jeep Ram - Service Center

Hector was very helpful. Really appreciated the Uber rides while my Grand Cherokee was in service. Really appreciated the Uber rides while my Grand Cherokee was in service. More

Fast, informed, trusting and helpful. Loved the faster appointments and having the parts in stock and ready to install. Makes a huge difference. Loved the faster appointments and having the parts in stock and ready to install. Makes a huge difference. More

The dealership is very straightforward, responsive, and easy to work with regarding issues with my vehicle. easy to work with regarding issues with my vehicle. More

Great experience with Van Nuys CDJR service department. Had three trucks in for service this week and all went Great. Thank you Benny Markita. Had three trucks in for service this week and all went Great. Thank you Benny Markita. More

If you want a good service talk you Albert. He really cares about your concern of your vehicle. He really cares about your concern of your vehicle. More

Kept my car for a week, did not diagnose it correctly. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. More

Payman took amazing care of me and my vehicle, he made the process quick and easy and kept it very professional. the process quick and easy and kept it very professional. More

Brought my 2018 JL wrangler to be fixed-it had stranded me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 w me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 weeks later still at dealership I was told they could not find the problem and they had reset the codes. They could not duplicate the problem after 2 weeks I picked up jeep but I do not trust it as it wasn’t fixed. More

Roger, the Service Advisor who always looks after me and my vehicle, is very helpful and professional. my vehicle, is very helpful and professional. More

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx. More