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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,618 Reviews

2,618 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 20, 2019

Wait Wait Wait. Left truck for 1 day recall service...No call on service delay. I called one week after drop off to find parts needed to be ordered until after weeken More

by PF2112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex...He was OK after ...I called Him..
June 20, 2019

20,000 mile service for Jeep GC I had a very good experience with the service department and Alex. He took care of everything I asked for, and was super helpful. He was able to do al More

by TRAVIS ROHRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in Service
June 20, 2019

Amazing service! I've been going to this dealer to service my truck for 3 years already. Never had an issue, always receive great service, and they have attentive staf More

by SALFARO45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
June 19, 2019

Great service provided! Russell Westbrook provided me a great service experience every time I bring my jeep wrangler in for service/repairs. Very professional team with g More

by CARLOS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Cook
June 19, 2019

Start/Stop battery replacement Service tech was cordial but mechanic left greasy handprints on the car. Wound up returning because specifics weren’t identified in the paperwork ( h More

by jakloster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
June 18, 2019

Excellent care by the team, especially Zachary Wilson I have been having problems with my Wrangler over the past year and had been serviced by another dealer. I brought it to Zach at Russell Westbrook. T More

by GLASHEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Wilson
June 18, 2019

Thank you Russell Westbrook Jeep I really like taking my vehicles here for service. Franklin Hernandez is a GREAT service advisor and I really enjoy the knowledge and hospitality fro More

by Recio76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Hernandez
June 16, 2019

amazing experience Everyone in this dealership was extremely helpful, they were able to locate my stolen vehicle very quickly through a gps tracking system.. very thankf More

by SAM_818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirna Garcia
June 16, 2019

Exceptional Service Zach Wilson Zachary Wilson was very helpful and courteous. Zach made sure the entire service request was completed prior to picking up the car. He provided a loan More

by meeks1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Wilson (rate excellent), Daniel Rivera
June 16, 2019

Good Service Benny and George were super helpful, went in to get my tire replaced because I had a screw near the side wall and it couldn't be repaired. More

by CSILLER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chávez, Benny
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