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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,620 Reviews

2,620 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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July 23, 2019

Great service I brought my 2018 Jeep Wrangler unlimited to the dealership. Oscar the service rep helped me For the service. This is a great dealership. I brought More

by tayv78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
July 22, 2019

2 hour oil change It would be nice if you provided shuttle service. Otherwise a nice dealership. Secondly, I didn’t need the car wash but I wish I had because my Jeep More

by REGINA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Cook
July 21, 2019

Frustrating Poor customer service. Takes forever to speak with someone. They do not call to give status updates. Still waiting for the service manager to return m More

by TIFFDERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis?
July 20, 2019

fast, courteous, Although there was a line, I was quickly attended to and was out within 30 minutes. Even though I had a minor problem, the tech even went so far as to More

by CHIJAM49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
July 20, 2019

MISERABLE. I will never return to this horrible place. Unprofessional bunch of liars that wont even remedy it when a customer is blatantly lied to. Still waiting More

by ROBJSPH76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach, Mike
Aug 02, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm disappointed to see these services weren't completed. I'd like to learn why this happened. Please contact me at your convenience so I can look into this further. Regards, Vikas Mehandroo General Manager vikasm@russellwestbrookcdjr.com

July 19, 2019

Amazing Perfect everything, knowledgeable and willing to go extra mile to make sure satisfaction. Overall amazing customer service. Will definitely recommend More

by mike@primersinc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector - Service Desk
July 19, 2019

Great Service By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. More

by GALLEGOS.1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gallegos
July 19, 2019

Great Experience First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to More

by TONY.STEVENSON.387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
July 18, 2019

Review Benny was very considerate and professional. Benny gave me great customer service. Benny answered all my questions and appreciate the uber that delive More

by WINTERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
July 17, 2019

Excellent service Benny, over in service was great. I couldn’t of had a better experience. Except maybe if they detailed the car. Benny didn’t leave any stone unturned. More

by ek1beckett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny
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