Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,620 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Great service I brought my 2018 Jeep Wrangler unlimited to the dealership. Oscar the service rep helped me For the service. This is a great dealership. I brought I brought my 2018 Jeep Wrangler unlimited to the dealership. Oscar the service rep helped me For the service. This is a great dealership. I brought the car to Harout, first time and he initiated the service. The backlight had a crack and console latch broke. These two parts were replaced. More
2 hour oil change It would be nice if you provided shuttle service. Otherwise a nice dealership. Secondly, I didn’t need the car wash but I wish I had because my Jeep It would be nice if you provided shuttle service. Otherwise a nice dealership. Secondly, I didn’t need the car wash but I wish I had because my Jeep was covered with black smug from the workers. More
Frustrating Poor customer service. Takes forever to speak with someone. They do not call to give status updates. Still waiting for the service manager to return m Poor customer service. Takes forever to speak with someone. They do not call to give status updates. Still waiting for the service manager to return my call. The worst service department I’ve experienced. More
fast, courteous, Although there was a line, I was quickly attended to and was out within 30 minutes. Even though I had a minor problem, the tech even went so far as to Although there was a line, I was quickly attended to and was out within 30 minutes. Even though I had a minor problem, the tech even went so far as to fix the issue himself so I could be on my way quickly. More
MISERABLE. I will never return to this horrible place. Unprofessional bunch of liars that wont even remedy it when a customer is blatantly lied to. Still waiting I will never return to this horrible place. Unprofessional bunch of liars that wont even remedy it when a customer is blatantly lied to. Still waiting on a call back from the service manager who apparently must still be doing an thorough "investigation" into why parts weren't ordered or even picked up for my car. More
Amazing Perfect everything, knowledgeable and willing to go extra mile to make sure satisfaction. Overall amazing customer service. Will definitely recommend Perfect everything, knowledgeable and willing to go extra mile to make sure satisfaction. Overall amazing customer service. Will definitely recommend his services to my friends. More
Great Service By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. More
Great Experience First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to talk. He also was very helpful, called me an Uber back to my house so I didn’t have to wait there all day. Great customer service! More
Review Benny was very considerate and professional. Benny gave me great customer service. Benny answered all my questions and appreciate the uber that delive Benny was very considerate and professional. Benny gave me great customer service. Benny answered all my questions and appreciate the uber that delivered me to the house. More
Excellent service Benny, over in service was great. I couldn’t of had a better experience. Except maybe if they detailed the car. Benny didn’t leave any stone unturned. Benny, over in service was great. I couldn’t of had a better experience. Except maybe if they detailed the car. Benny didn’t leave any stone unturned. More