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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,677 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,677 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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January 01, 2020
Professional Work and Workers I was scheduled to take in my Dodge Ram 2017 for a software update and fix the driver side window button. I brought it in as scheduled and got it back I was scheduled to take in my Dodge Ram 2017 for a software update and fix the driver side window button. I brought it in as scheduled and got it back with the software issue addressed and replaced the whole driver side window controls all under warranty and I did not pay for anything. It was an easy drop off and pick up and they had an UBER ride for me to get home after I dropped off the truck. More
by efabiad
Verified CustomerEmployees Worked With
Hector Herrera
December 31, 2019
Yearly Service It was great! Very quick, they called me an Uber to work, and let me know right when it was finished. Would recommend to anyone in the LA area. It was great! Very quick, they called me an Uber to work, and let me know right when it was finished. Would recommend to anyone in the LA area. More
by noravanveen
Employees Worked With
Benjamin Stevens
December 31, 2019
Hellcat service I brought my car in for service and I received amazing customer care. Everything was done by days end. Had Uber take me to the office and pick me up o I brought my car in for service and I received amazing customer care. Everything was done by days end. Had Uber take me to the office and pick me up once the car was done. Highly recommend More
by ignacio0
Employees Worked With
Eddie
December 31, 2019
Keep Service December2019 I had to contact the service department to find out what was happening with my car. I was not contacted to be told any updates only to be told at the I had to contact the service department to find out what was happening with my car. I was not contacted to be told any updates only to be told at the end when it was ready for pick up through text not even a phone call. I for a rental but I wasn’t told I had to wait for them to pick me up and get a rental somewhere else, I was only told to wait in the showroom. More
by SANDY_ROX8539
Employees Worked With
Hector
December 31, 2019
Happy to go there I went without appointment to annual service. Talk to a gentleman and helped me quickly. Very polite. Mr Vahe I went home he called me back to the sh I went without appointment to annual service. Talk to a gentleman and helped me quickly. Very polite. Mr Vahe I went home he called me back to the shop. Explain nicely what they done and situation of the vehicle. No wasting time. More
by KULUNU1955
Employees Worked With
Vahe
December 30, 2019
Fast and Reliable Took my car in for service for a “check engine” light. The service department tech was polite. He was able to get our car in without an appointment. H Took my car in for service for a “check engine” light. The service department tech was polite. He was able to get our car in without an appointment. He communicated with us on the status of our vehicle in a timely manner. We are very satisfied with our experience. Would highly recommend. More
by STEPHANIEGARCIA07
Employees Worked With
Héctor
December 30, 2019
Great Experience Benny was an awesome help! Went in for an oil check and oil change. A test was made on my vehicle for the safest assurance. They took care of my nee Benny was an awesome help! Went in for an oil check and oil change. A test was made on my vehicle for the safest assurance. They took care of my needs right away and provided a courtesy vehicle for my troubles. I highly recommend the service team here. More
by AshStephx
Employees Worked With
Benny
December 29, 2019
Great Service By Allen Jones Allen Jones took great care of me in a challenging and busy environment at your establishment. He was intelligent, considerate, and professional. An Allen Jones took great care of me in a challenging and busy environment at your establishment. He was intelligent, considerate, and professional. And, he followed up to ensure my satisfaction. More
by nylanola
Employees Worked With
Allen D. Jones.
December 28, 2019
Great work Loved my service visit. Did not have any issues.Hector Herrera was awesome .i will continue to come back and get service and car purchase from Russell Loved my service visit. Did not have any issues.Hector Herrera was awesome .i will continue to come back and get service and car purchase from Russell More
by amandasimone1122
December 27, 2019
Easiest recall repair ever. It’s always easy to coordinate an appointment and services have always been excellent for the five years I’ve worked with them. Sometimes they’re so b It’s always easy to coordinate an appointment and services have always been excellent for the five years I’ve worked with them. Sometimes they’re so busy working they can’t get to the phone right away, haha... More
by eruchkimball
Employees Worked With
Hector
