Van Nuys Chrysler Dodge Jeep Ram - Service Center

Tricked us into a so called “free”warrantee. Wasted a day haggeling and then this. Complained and they said they took it off, that way a lie. Horrible place to but a car. Wasted a day haggeling and then this. Complained and they said they took it off, that way a lie. Horrible place to but a car. More

Great service, and fast. I took my vehicle in for oil change and tire rotation and was accommodated with an uber home and pick up. I took my vehicle in for oil change and tire rotation and was accommodated with an uber home and pick up. More

Payman was extremely knowledgeable and accommodating. He was very diligent and sensitive to my timeline to make sure I get the car back as soon as possible. Very helpful for transportation back and forth He was very diligent and sensitive to my timeline to make sure I get the car back as soon as possible. Very helpful for transportation back and forth to the dealership. More

Very expensive & tedious process. I got ripped . They kept my car for 4 days to fix the problem . I Paid $1800.00 for labor only excluding the parts for job that would take less than I got ripped . They kept my car for 4 days to fix the problem . I Paid $1800.00 for labor only excluding the parts for job that would take less than 3 hours. After repairs I complained about leaking fluid. Even for that I had to call several time to get the advisor. They kept my car for another week and then told me there is no leakage. There was no labor breakdown on the invoice. Not going there again. More

Payman is the BEST! !!........ always returnes calls!!! Exeptional!... even after hours, if I leave a message I know he will call back. Thank you! !!........ always returnes calls!!! Exeptional!... even after hours, if I leave a message I know he will call back. Thank you! More

Amazing work by Payman and the entire service team. Highly recommend. Will definitely come back again for service. Highly recommend. Will definitely come back again for service. More

I dropped of my car without a service appointment and thought it would be harder to get my car serviced in timely fashion but upon arrival Roger promptly greeted me and serviced my vehicle the same day a thought it would be harder to get my car serviced in timely fashion but upon arrival Roger promptly greeted me and serviced my vehicle the same day as promised. Very happy with the service and service advisor. More

This dealership service department is clean and well maintained. The staff is helpful and ensure issues get addressed. Albert Masihi Was specially accommodating. maintained. The staff is helpful and ensure issues get addressed. Albert Masihi Was specially accommodating. More

Hector was very helpful. Really appreciated the Uber rides while my Grand Cherokee was in service. Really appreciated the Uber rides while my Grand Cherokee was in service. More

Fast, informed, trusting and helpful. Loved the faster appointments and having the parts in stock and ready to install. Makes a huge difference. Loved the faster appointments and having the parts in stock and ready to install. Makes a huge difference. More