Van Nuys Chrysler Dodge Jeep Ram - Service Center

The Service was very good pleasant and fast Thank you I had good experience from the staff I had good experience from the staff More

Horrible, horrific service. My car had almost 2000 additional miles when I picked it up, it had signs of being personally used by somebody there, Xmas tree needles. I didn’t b My car had almost 2000 additional miles when I picked it up, it had signs of being personally used by somebody there, Xmas tree needles. I didn’t buy a tree. I called left msgs for management, completely ignored. I will be reporting to gov agencies. More

I spoke to Armen, he was polite, explained my query professionally, i am happy. Thanks Armen professionally, i am happy. Thanks Armen More

Only requested an oil change and recalls to be addressed. When I arrived I was handed an invoice for $2000. When I looked at the invoice more closely, I saw the order also included a charge for brake fluid e When I arrived I was handed an invoice for $2000. When I looked at the invoice more closely, I saw the order also included a charge for brake fluid exchange, cabin air filter and intake air filter replacement, 2 fuel filter replacements. All without telling me before hand. Although I agreed to do the fuel filters, I found this to be deceitful. I would have appreciated a conversation about it before hand so I can decide whether or not to have the extra work done and a conversation afterwards to confirm that the work prescribed was actually completed. Also I never received a call that the work was in fact completed. Once I called, I was told that my vehicle was ready two days prior. More

Working with Rogelio was smooth and no issues. will definitely recommend to others. Will return for future services. will definitely recommend to others. Will return for future services. More

Service department got my car in and out within a few hours and fixed all of the issues I had. hours and fixed all of the issues I had. More

Armen Best service adviser. Jeep 4xe recall completed. Smooth process and updated every step of the way Jeep 4xe recall completed. Smooth process and updated every step of the way More

Albert is the man ! If you ever need a great service advisor, he’s the man ! If you ever need a great service advisor, he’s the man ! More

When I made the appointment I noted a concern that the black trim in the undercarriage of the car was coming off. They didn't fix it. black trim in the undercarriage of the car was coming off. They didn't fix it. More

It's been consistent good work always when I do my maintenance. I haven't had any problems. maintenance. I haven't had any problems. More