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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,674 Reviews
Call Service Center (855) 298-3373

2,674 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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July 11, 2024

Great service. All employees very helpful. Helped solve my issue very quickly. Thanks for everything. More

by armen099090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! We're glad to hear our team at Van Nuys Chrysler Dodge Jeep Ram could assist you promptly and effectively. We appreciate your support!

July 05, 2024

Benny was amazing and very very helpful. He explained everything and provided an accurate estimated time. Very happy with the service. More

by Sadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
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Jul 05, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Benny provided such helpful service at Van Nuys Chrysler Dodge Jeep Ram! Thanks for sharing your positive experience with us.

July 05, 2024

Helpful and attentive. Also very thoughtful in terms of coordinating transportation to and from the dealership. More

by davidkahn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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Jul 08, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

David, we're glad to hear our team at Van Nuys Chrysler Dodge Jeep Ram provided helpful and attentive service. Thanks for the positive feedback!

July 02, 2024

I always get my service done here and Hector has always helped me. He is very professional and friendly. More

by littlesacred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Jul 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for sharing your positive experience! We're glad to hear Hector has been professional and friendly during your visits at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your continued trust in our service team!

June 30, 2024

Very helpful in all aspects of service. The A/C was repaired as estimated and timely as promised. I'll be back and will recommend you to others. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Bob, we're glad to hear you had a positive experience with our service team at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the recommendation and we look forward to seeing you again!

June 30, 2024

I made an appointment and It took almost 5 hours to get my car back and only for an oil change More

by garridovictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. I am very sorry for the delay you experienced and I will share this information with our team to help us improve moving forward. If there is anything else you would like to discuss, please reach out directly. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

June 30, 2024

Fantastic service and everyone was courteous and went above and beyond. Quick and easy! Even took the extra time to clean my car for me. More

by thayer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided fantastic service and went above and beyond. Enjoy your clean car!

June 26, 2024

As always great service with amazing service advisors who take their time explaining things to you. More

by arthurberberyan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so happy that our Van Nuys Chrysler Dodge Jeep Ram team earned your five stars. Thanks, Arthur!

June 26, 2024

Experience was pleasant. Associate was polite. I didn’t have to wait to be seen. The associate provided transportation to and from my house. And when I picked up my car it wa More

by mejia1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Jun 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that your experience at Van Nuys Chrysler Dodge Jeep Ram was pleasant and efficient. It's great to know our team provided excellent service, including transportation and a car wash! Thanks for sharing your feedback!

June 15, 2024

We like our service advisor Payman he always does a great job for us but in general the service center at the dealership is generally slow. More

by gsakers001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
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Jun 17, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're glad to hear Payman is taking good care of you at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your patience and will work on improving our service speed.

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