Van Nuys Chrysler Dodge Jeep Ram - Service Center

Ok service line in the morning difficult due to small waiting areapeople nice free ride home if neede waiting areapeople nice free ride home if neede More

Payman was absolutely horrible, Van Nuys dodge service doesn't deserve not even 1 star doesn't deserve not even 1 star More

My car was done with service super fast. Everyone was super friendly and helpful! 10/10 Everyone was super friendly and helpful! 10/10 More

I was helped very quickly and the service assistant was very pleasant to work with very pleasant to work with More

Friendly and helpful service completed without issue will continue service schedule as outlined thank you continue service schedule as outlined thank you More

The service was so so. At the end of my maintenance service I was not given an itemized invoice. The job took about 3 hours. The guy that took down my order was Payman Arja At the end of my maintenance service I was not given an itemized invoice. The job took about 3 hours. The guy that took down my order was Payman Arjang. I called him later and said that he did not give me an invoice. He said that I should come and get one. I went back and he looked in his drawer and pulled ot some general information and gave that to me. I was dissatisfied. I called him back the next day and complained about the info he gave me. He sounded surprised. He then texted me the itemized invoice. Poorly handled by Payman. More

Took my 2023 Dodge Ram 2500 in for service at Chrysler Dodge Ram Van Nuys and couldn’t be happier. The team was professional, efficient, and took great care of my truck. Big thanks to the employees for th Dodge Ram Van Nuys and couldn’t be happier. The team was professional, efficient, and took great care of my truck. Big thanks to the employees for their excellent service—I’ll definitely be coming back! More

bad experience. long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even t long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even though I asked if my levels would be checked . They did not even recommend I get a power steering fluid service . More

Service took to long, there was no communication from the service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back t service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back the next day and a week later we received no call back. We would call the dealership and they would not answer the phone. After Jose calls back and laughs at the fact that the the additional things would be expensive. He was not professional at all and provided the worst service. More

Service was fast for oil change and everything else with the papawork and delivery of my vehicle the papawork and delivery of my vehicle More