Van Nuys Chrysler Dodge Jeep Ram - Service Center

bad experience. long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even t long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even though I asked if my levels would be checked . They did not even recommend I get a power steering fluid service . More

Service took to long, there was no communication from the service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back t service technician on updates of the truck. Jose only made the previous service technician Hector look bad, but he was worst said he will call back the next day and a week later we received no call back. We would call the dealership and they would not answer the phone. After Jose calls back and laughs at the fact that the the additional things would be expensive. He was not professional at all and provided the worst service. More

Service was fast for oil change and everything else with the papawork and delivery of my vehicle the papawork and delivery of my vehicle More

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I ha know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad More

Best service ever, he is efficient and very thorough. Kind and very informative Had my car ready as fast as he could Kind and very informative Had my car ready as fast as he could More

Rogelio was so helpful. He got the job done two days earlier than promised and made sure everything was taken care of. I love working with him. He got the job done two days earlier than promised and made sure everything was taken care of. I love working with him. More

I left a review earlier today about my experience with the used Jeep dealer, not the main Jeep dealership in Van Nuys with the used Jeep dealer, not the main Jeep dealership in Van Nuys More

⸻ This place needs to be monitored. Please show respect to customers and stop humiliating them. I was prepared to spend $40,000 there. I wasn’t there to listen to a manager’s jokes or p Please show respect to customers and stop humiliating them. I was prepared to spend $40,000 there. I wasn’t there to listen to a manager’s jokes or personal opinions just because I said the price was high for a car that used to be a rental. More

The service itself was fine but the service agent Albert was what made the experience top shelf. He was friendly, accommodating, straight forward and communicative. was what made the experience top shelf. He was friendly, accommodating, straight forward and communicative. More

Excellent service. Benny is a true professional. Very happy with the diagnostics by the service department. Benny is a true professional. Very happy with the diagnostics by the service department. More