Van Nuys Chrysler Dodge Jeep Ram - Service Center

Albert ! St service department was awesome !!! Robert lead mechanic was awesome to ! Thanks guys ! My service done in time ! St service department was awesome !!! Robert lead mechanic was awesome to ! Thanks guys ! My service done in time ! More

Payman and thr service manager are. amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definite amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definitelypay attentionto detail. More

Payman was really helpful and professional and took care of my needs thanks for your help of my needs thanks for your help More

The dealership is short staffed specially the service crew and has low inventory, specially the parts department. crew and has low inventory, specially the parts department. More

I purchased a used Jeep Wrangler 4xe from Van Nuys Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure and checklist at the time of purchase. However, when I later visited the service department, I was told the vehicle does not appear as certified in their system. I escalated the issue to Badie Audish, who repeatedly deflected responsibility. He insists the car is certified and that my documents are sufficient, yet refuses to provide any written proof to back up his claims. To make matters worse, he falsely claimed the issue was due to a recall, which I confirmed is not true. All I’ve asked for is a proper CPO document to match what I was sold. Instead, I’ve received inconsistent answers, no accountability, and the worst customer service I’ve experienced from a dealership. I feel misled and disappointed, and this experience has severely damaged my trust in Jeep as a brand. More

THANKYOU SOO MUCH YOUR THE BEST HECTOR ALWAYS A PLEASE TO WORK WITH YOU AND TAKING CARE OF ME WORK WITH YOU AND TAKING CARE OF ME More

Vahe was amazing and helped me with all my needs. He was very professional and kind. He was very professional and kind. More

Good service and happy with their customer service good quality and they always deliver on time quality and they always deliver on time More

Good service. Received my vehicle same day for the battery issue that was reported. No car wash though like other service centers. Received my vehicle same day for the battery issue that was reported. No car wash though like other service centers. More

I was helped by Armen in service driver he took good care of my vehicle, I would recommend my friend to see Armen for their needed repairs & services of my vehicle, I would recommend my friend to see Armen for their needed repairs & services More