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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,616 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,616 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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December 21, 2024
Kept my car for a week, did not diagnose it correctly. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. More
by MHG
Verified CustomerEmployees Worked With
I don’t know because there was no communication
December 15, 2024
Brought my 2018 JL wrangler to be fixed-it had stranded me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 w me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 weeks later still at dealership I was told they could not find the problem and they had reset the codes. They could not duplicate the problem after 2 weeks I picked up jeep but I do not trust it as it wasn’t fixed. More
by samescobar1
December 09, 2024
Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx. More
by Prestige_710
Employees Worked With
December 09, 2024
Roger, the Service Advisor who always looks after me and my vehicle, is very helpful and professional. my vehicle, is very helpful and professional. More
by patricklander
Employees Worked With
December 06, 2024
Mike is remarkable. And I so appreciate his support. The van doesn't always move smoothly through your service process. However. There was supposed to be a tire rotation And I so appreciate his support. The van doesn't always move smoothly through your service process. However. There was supposed to be a tire rotation when I last took the van in but for some reason that wasn't done and doesn't really seem justified to me More
by 1davidgriffin
Employees Worked With
December 02, 2024
I went in For service, Benny was my sales representative. The mechanic was very disrespectful. I will never return for service. I spent many years going there not no more. They said it did inspection. They n The mechanic was very disrespectful. I will never return for service. I spent many years going there not no more. They said it did inspection. They never did a very unhappy. I’ll be taking my Jeep somewhere else More
by eperez110
Employees Worked With
Benny
December 01, 2024
Zero communication throughout the time my car was in service. I had to call twice. No option for rental car or uber pay for holding my car 3 days when I was told it would be one day service. I had to call twice. No option for rental car or uber pay for holding my car 3 days when I was told it would be one day More
by dan@drinkhalfpast.com
Employees Worked With
Bennie
November 28, 2024
I was sold a lemon and when I would take it back I would be left without a loaner car. Regret my purchase. Stuck with a car that was never good from the start. be left without a loaner car. Regret my purchase. Stuck with a car that was never good from the start. More
by nelly
Employees Worked With
Can’t remember the names
November 26, 2024
Love this dealership. Many good experiences with sales, parts, and Mr. Benny in the service department is my go to for all my Ram trucks. Many good experiences with sales, parts, and Mr. Benny in the service department is my go to for all my Ram trucks. More
by morris4
Employees Worked With
