Van Nuys Chrysler Dodge Jeep Ram

Exactly what I wanted If you are looking for a dealership that will go the extra mile and take all the stress out of purchasing a vehicle , then go see Sergio, Raid, Michel If you are looking for a dealership that will go the extra mile and take all the stress out of purchasing a vehicle , then go see Sergio, Raid, Michelle and Hady! They are a super team and are friendly and professional and experts at their jobs. They delivered exactly the vehicle I wanted which was not an easy request . Sergio has excellent people skills and is so easy to be around . 5 stars all the way ! More

Buying Process Made Simple First off, I had no idea the NBA star owned a dealership, and the basketball theme and court in the place is a nice touch. As for buying a new car, I First off, I had no idea the NBA star owned a dealership, and the basketball theme and court in the place is a nice touch. As for buying a new car, I wasn't even in the market before the transmission on my older BMW decided to go out days before. Afterwards I had test driven a Challenger elsewhere and dealt with one incredibly unscrupulous salesman at another venue, so I arrived at RWCDJR on the defensive. Fortunately I ran into salesman Justin Andreas who proceeded to answer EVERY question I could possibly have, completely and with patience. And I ask tons of questions because I'm like that. As we went further into the process I knew exactly what I wanted and Justin went out of his way to make it happen. The car in question was located at another dealership which I assumed would be no big deal because aren't they are on the same team? Turns out no, often dealerships have to barter with each other behind the scenes to move a vehicle to another location. The other place did not want to give up the car I wanted to buy! At no time did Justin mention any of this, he just remained positive and focused on getting the car. I found out through another person there. This added more time than was necessary in getting the car, but that was not the fault of Justin or RWCDJR. Once the car arrived it was better than advertised. As for the deal itself, they explained my options and we arrived at a good purchase price easily. If you're in the market, Dodge is doing some wonderful things with the Challenger lately and it's worth taking one out for a test drive at this place. More

Ask For Justin Best Salesman At Russell!!! Have an amazing experience with Justin. He constantly stayed in contact with me. He helped me n my fiancé so much. We walked in to Westbrook Russell f Have an amazing experience with Justin. He constantly stayed in contact with me. He helped me n my fiancé so much. We walked in to Westbrook Russell for a charger scat pack and we would have taken the amazing deal if our cosigner wouldn't have backed out. "Lol" Me and Justin would go back and forth on other vehicle options he was very prompt when he said I'd get back to you in 20 mins unlike other dealer salesman and don't get back to you at all. Justin also went beyond and would call me or text me when they had new rebates. If you want a great deal and someone that isn't sleazy trying to pressure to buy ask for Justin. More

Great customer service My salesperson name was Seyed. He was very patient and help us out to get to our monthly payment we were looking. I am going to see him soon for my se My salesperson name was Seyed. He was very patient and help us out to get to our monthly payment we were looking. I am going to see him soon for my second vehicle. Thanks a lot. More

Larry Larry larry Larry Larry Larry bought a Jeep Wrangler from this dealership. I was in and out of the dealership in 2 hours which is actually great timing for buyin Larry Larry Larry bought a Jeep Wrangler from this dealership. I was in and out of the dealership in 2 hours which is actually great timing for buying a car. Things went real quick. Larry was happy with the service. The guy justin Andreas helped me out. Didn't even deal with anyone else except the finance guy. Larry Larry Larry was very pleased and happy with my lease. More

Great deals and great experience This was my third time to ever purchase a car and the first time to purchase a car with my husband. Seyed helped me through the process of finding th This was my third time to ever purchase a car and the first time to purchase a car with my husband. Seyed helped me through the process of finding the right used car. He was very helpful, knowledgeable and not aggressive in his sales tactics which I appreciated. Tony was also very very generous in helping out with my decision making process, from letting me test drive the car for a few days to giving us a deal better than we could find anywhere else in town. Jimmy was also very helpful in finding a good financing option for us and helping us with all our questions. I would highly recommend this dealership for Costumers in the market. They were very good to us and my husband and I couldn't of been happier with our purchase More

Honest and trustworthy dealership! The best around The team over at Russel Wesbrook CDJR were honest and trustworthy throughout my entire experience with them. After being jerked around by two other de The team over at Russel Wesbrook CDJR were honest and trustworthy throughout my entire experience with them. After being jerked around by two other dealerships (trying to be taken advantage of and adding hidden fees at the end of the buying process) I decided to make my way out to Russell Westbrook. These guys worked with me to find the best deal to fit my budget and made sure that i walked away happy! This was the most pleasant buying experience I have ever had with any dealership and will be coming back with any of my future automobile needs. I worked with both Isreal and Raid during my time here and both were great! I would recommend this dealership to anyone in the market for a new Chrysler, Dodge, Jeep or Ram. Thanks again guys! More

Rodger my sales rep was awesome! Rodger did everything to his power to get me in the truck that I love. Awesome personality and helpful. He also bought me a keychain. Great man!!!! Rodger did everything to his power to get me in the truck that I love. Awesome personality and helpful. He also bought me a keychain. Great man!!!! More

Best experience By far the best experience leasing a car. Superb customer service. Personal sales team. Attentive to you and your needs. They fully grasp what it mean By far the best experience leasing a car. Superb customer service. Personal sales team. Attentive to you and your needs. They fully grasp what it means to have loyal returning customers and want people to drive off happy. Recommend this dealership to everyone. Easiest and most professional experience I've had at a dealership and I've been leasing cars for 20 years now. Bindy was a pleasure to work with as well as Raid. Both rockstar salesman! More

My truck Had a very good experience here Roger was fantastic found what I wanted overall the staff and facility were outstanding everyone went above and beyond Had a very good experience here Roger was fantastic found what I wanted overall the staff and facility were outstanding everyone went above and beyond to accommodate me painless would be a good descriptor More