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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,258 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,259 reviews

May 08, 2017

Great service really kind Roger was my sales man that helped me out today for my out of my Dodge Journey and into my dream car Dodge Challenger SXT .... he made it easy and got More

by Inge7221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger La Prairie
May 10, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Inge7221, Roger and our team at Russell Westbrook enjoyed assisting you into your dream car a Dodge Challenger SXT! It is always a pleasure doing business with you and we hope to see you again. Give us a call if you have any questions please give me a call.

May 02, 2017

Happy owner of American Power I was in a lease that I wanted to get out of. I worked with Mitchell Horowitz and he was a professional from the start. Extremely knowledgeable on car More

by DLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Horowitz
May 02, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

DLynn, Congratulations on your Charger 392 Daytona! We are delighted to hear you are happy with your purchase! Mitchell and our team enjoyed assisting you and helping you find the right vehicle for you. Give us a call if you have any questions or concerns. Thank you.

May 02, 2017

Great sales guy and dealership! See Sergio. Easy to work with and very knowledgeable about the cars. The entire process ran very smoothly and I was satisfied with my purchase. More

by jax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
May 03, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jax, thank you for sharing your kind feedback. We are delighted to hear Sergio made your entire process smooth. We enjoy hearing that you are satisfied with your purchase. Congratulations on your Jeep!

May 02, 2017

Sergio is the man! The literal best car dealership I have ever dealt with. I've leased 4 cars in my lifetime and Russell Westbrook CDJR really takes the cake when it com More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
May 03, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Nathan, thank you for sharing your experience with us all. We are delighted to hear you enjoyed working with Sergio and our team. All of us agree that it is cool to have a pro basketball player like Russell Westbrook as an owner! Most importantly we are pleased to hear you found our dealership professional and our team helped you get a great deal. Congratulations on your new purchase. Give us a call if you have any questions. Until then, enjoy your new Dodge!

May 01, 2017

Great dealership to work with Very down to earth family oriented dealership. They are willing to help you out as much as they can. I recommend anyone who is reading and wants to g More

by ScatPack818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hady Muhtar, Dustin Lawler, Roger La Prairie
May 02, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congratulations on your new Dodge Challenger! We enjoy providing our customers with a down to earth and family oriented atmosphere. Roger, Dustin, and Hady all enjoyed assisting you and we hope you are enjoying your new ride!

April 28, 2017

Awesome!! I came in in hopes to find the car I've been looking for and Roger made that happen. He made sure we were accommodated and we received everything we a More

by april valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger La Prairie
May 02, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

April, thank you on behalf of Roger and Westbrook CDJR for your kind feedback. We are truly pleased to hear that Roger accommodated and pay attention to your needs. We enjoy going above and beyond to help our customers and we are glad our team delivered. Thank you.

April 27, 2017

Be very careful when going to this place They will smile at you and be all very friendly while they conduct the best plan to get as much money as they can out of you. It doesn't matter if y More

by Michael belchens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Lawler, Mirna Garcia
Apr 27, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Michael, I am sorry to hear that you are unhappy with your buying experience. After looking into your situation. I can ensure you that you did get a phenomenal deal. As a company, our job is to find the best solution and incentives to help meet our customer expectations. Dustin utilized our Independent Lease Cash to help you get the payments where you desired. The FCA allows us to use this program rather than a special incentivised lease rate if a customer qualifies. If you were lied to, mislead or taken advantage this would be a different response. If you want to talk further about this please feel free to contact us. Thank you.

April 24, 2017

Above and beyond customer service Sergio was great through out the process, was able to find me the best deal possible and kept me up to date throughout the entire process. Will defi More

by Jsoriano83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Apr 27, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you on behalf of Sergio and our team at Russell Westbrook CDJR for your feedback. We are delighted to hear Sergio got you the best deal possible and during the entire process, he was very attentive. Our team enjoys going above and beyond for our customers just to make sure you are completely satisfied with your purchase. congratulations and enjoy.

April 18, 2017

Great experience Very pleased with everyone from the dealership. Very supportive and willing to work with you to find a common ground. Sales team had great knowledge a More

by Gushernan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Jaurequi, Mitchell Horowitz
Apr 20, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Gushernan22, Mitchell and Jimmy both enjoyed working with you during your purchasing experience. We are happy to hear how supportive, knowledgeable and understanding our team was during your experience. It was a pleasure doing business with you. Congratulations and enjoy your new ride.

April 09, 2017

Good experience, no complaints I gave it a good rating because the customer service was great, and I left home with the car I wanted, Roger was really friendly and helpful. More

by Lindsey02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger La Prairie
Apr 20, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Lindsey02, Thank you for taking the time to share your kind feedback. We are delighted to hear Roger was really friendly and helpful. It was a pleasure working with you and we hope to see you again for your first service!

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