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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,259 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,259 reviews

November 09, 2017

Very Happy I had really Friendly service. They helped me find and meet my needs. Awesome deal. I had a good experience and I really love this car. More

by Chrisryder1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri, Sergio Cortes
Nov 13, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review, Chris! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

November 08, 2017

Sold! Russell Westbrook dealer, has to be one of the best yet. They are very helpful, patient and knowledgeable about the cars. Sergio was the one helping u More

by Alexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Nov 13, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Alexi, it’s great to know that Sergio provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

November 05, 2017

My new Jeep Wrangler Thanks Sergio you are the best I like your style you look really professional in your job I recommend Sergio family and friends,I'm so happy with my j More

by Lemus Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Nov 05, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Lemus, Sergio is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 29, 2017

Experience of one visit I was there today and have spent all day, first of all I want to say thanks to Derek he has done great job, but another sales man every second has try More

by Sergii Popov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek and another sales man
Nov 09, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Sergii, it's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact us directly with the information provided below. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team- dustinl@russellwestbrookcdjr.com

October 26, 2017

Compass Latitude Lease Great service and friendly/helpful staff. Everyone was very professional and knowledgeable. Walked out of the dealership with my perfect car at a grea More

by giorgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 27, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. We appreciate your recommendations as well! Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 23, 2017

Beep beep.. new Jeep!! :) We entered this dealership knowing exactly what we wanted.. Overall impression? These guys are very professional & considerate of what we were looking More

by arc777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 27, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your compliments as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 19, 2017

Awesome! This dealership has been very helpful with me on my purchase and I love the car already and it is the smoothest car thumbs up More

by Jarson Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 18, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for your business, Jarson, and for your review! It is so very much appreciated! Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 18, 2017

Quality and respect I came into Russell Westbrook Jeep after conversations with Amir over the phone, and once I had the opportunity to come in and make a deal, I was gree More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 18, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Matt, thank you for your business and we're glad to hear that you were well taken care of by Sergio and Amir! We're also happy to hear that you enjoyed the hoop, we know our customers appreciate it. We also appreciate your recommendations! If there's anything else you need, please let us know! Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 15, 2017

Excellent customer service! I had a good experience. Very friendly staff! Sergio was a great help, he informed me about the best deals and his own experience. I received a great More

by Nadereh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes, Hady Muhtar
Oct 23, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Sergio, Hady and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 14, 2017

Best car buying experience ever! Sergio was awesome! He was very knowledgeable and professional. The experience at Russell Westbrook as a whole was world class! On delivery, he showe More

by Mfishman75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 23, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

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