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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,259 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,259 reviews

January 03, 2018

Awesome Service ! Sergio Cortez was great! He had the best customer service and was very patient. That’s what lead us more in buying the car, along with his Manager And More

by Babes2682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sergio Cortes, Shahin Abadsafian
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sergio and Andy were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 03, 2018

Great experience! Fantastic experience! They delivered our vehicle as promised, Sergio Cortez was extremely friendly and helpful he answered all our questions and was v More

by Olivarn
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for leaving this awesome review of our dealership. Sergio truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 03, 2018

Fast, Friendly, and Easy to work with Justin was a great person to work with. He made my purchase easy and was transparent about everything. Not much passing back and forth with the paper More

by J.K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Andreas
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Justin was able to meet your needs. At Russell Westbrook Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 02, 2018

Wonderful People The dealership was great, especially Oscar Sanchez who made 100% sure I was happy with my vehicle. He is definitely the best salesperson out there! More

by shankeith18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luigi, Oscar Sanchez
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 02, 2018

Best experience This is my third car from this dealership and I’m really happy with customer service and the prices . people are friendly here I will come back for s More

by Eduard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your review and business as a customer, Eduard. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that for a third time. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 02, 2018

Good deals It was quick and to the point,they always have good deals and my second car here, and Rene pushed the price i wanted, definitely coming back for a 3rd More

by Walter Portugal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for this wonderful feedback, Walter! We're so glad you came back to see us for your next new car. It's fantastic to know Rene helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 29, 2017

Easy process, great team, left happy! The process was incredibly simple and straight forward. Everyone was incredibly friendly, relaxed, and made you feel welcome and casual without any pr More

by Charles Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Andreas
Dec 29, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write about your experience with us, Charles! At Russell Westbrook Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Justin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 22, 2017

Ensure the Vehicle is There Before I drove over 3 hours to the dealership I called to ensure the vehicle was there. I was told it was. Got there and was told that the vehicle was More

by Jaredquinn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Whaley
Jan 18, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

On behalf of our dealership, we would like to extend our apologies to you for your last visit with us, Jared. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact dustinl@russellwestbrookcdjr.com at your convenience. We look forward to hearing from you. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 19, 2017

Amazing Sergio was an amazing guy halp me with a really good deal they are really 5 star guys thank you Sergio and all staff ......and I recommend him to ever More

by Davi29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Dec 21, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

What an enjoyable review to read! It is reassuring to know Sergio provided you with a hassle-free and great shopping experience. Russell Westbrook Chrysler Dodge Jeep Ram’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 19, 2017

Really good service help out with price of my truck Really good service Sergio is was helpful with my purchase of my vehicle Everything went great I'm really happy with my purchase Thanks you More

by Esco123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Dec 21, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

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