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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,259 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,259 reviews

January 14, 2018

Greatest customer service Thank you so much to the best sales Rene Carlos, and manager Andy Cortez, to understand my request for my new car and stay in my baget. More

by Vito Italy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Cortez , Rene Robles
Jan 14, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write about your experience with us! At Russell Westbrook Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Rene and Andy were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 14, 2018

Great customer service The minute I got to the dealership I was greeted by Oscar. Oscar was very friendly and helpful. He provided great customer service and answered all my More

by Ruben1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Jan 14, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Ruben, thanks for this marvelous review and congratulations on your new car! We are so pleased that Oscar was able to provide you with such exceptional service. Enjoy your new 2018 Dodge Charger! All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 13, 2018

Amazing customer service! From the beginning Oscar was very helpful and very patient with my questions. Overall my experience in getting my 1st Jeep was a perfect 10. More

by Jessica lazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Jan 14, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jessica, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Oscar provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 10, 2018

Happy customer This was the quickest I’ve ever bought a car! No haggling. I told them what I wanted to pay and they did their best to get me to that number! More

by Hannahbanana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 11, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you Hannah, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 09, 2018

Bought my car in an hour! It’s Monday, last day before my lease end and I successfully procrastinated with the decision to turn in or buy my car. I decided to buy. I called, go More

by Mackles123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hady Muhtar, Dustin Lawler, Greg Keheyan
Jan 09, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you Mack and I hope you enjoy your Wrangler for many more years to come. If you ever need anything please do not hesitate to call Thank you again

January 08, 2018

Superb Great service, a great number of selections to choose from. Staff was amazing, super friendly and attentive to your needs. Easy to get to location More

by J_doly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles, Hady Muhtar
Jan 09, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

We love hearing about customers that have a terrific experience at Russell Westbrook Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 08, 2018

Excellent service! We have been Toyota consumers since our first cars but this time needed our car evaluated and traded in. Toyota was not at all helpful and if you are More

by Ma and Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Jan 09, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for leaving this awesome review of our dealership. Oscar truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 05, 2018

Great experience , came in with a trade in and they offered me a fair competitive price. A salesman named Oscar Sanchez was very helpful in finding the right car and h More

by Chris Quintana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Jan 09, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Chris, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Oscar was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 04, 2018

Happy New Years I gave the rating for one reason only I was treated very well service was really fast and friendly I would definitely recommend others to buy a car fr More

by Anthony b2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Anthony, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 04, 2018

Buy without pressure The fact that the agent’s sales (Oscar) allowed me to explore and find what I was looking for by myself, rather than the typical pressure agent’ sales More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

What an enjoyable review to read, Edith! It is reassuring to know Oscar provided you with a hassle-free and great shopping experience. Russell Westbrook Chrysler Dodge Jeep Ram’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

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