Van Nuys Chrysler Dodge Jeep Ram

Large inventory many options I have been to this dealership twice . First time I had a bad experience with a sales associate whose name I do not wish to mention. last Friday; how I have been to this dealership twice . First time I had a bad experience with a sales associate whose name I do not wish to mention. last Friday; however, was a different experience. I was able to find the vehicle I wanted in your online inventory. Tyler price a young and friendly sales person quickly was able to locate and bring the car for a short test drive . Overal experience was pleasant at this dealership despite the condescending attitude of the finance manager . More

Kudos I came here with my parameters set on what I was looking for and price. To that end, with expectations for adjustment to my parameters, both Edwin and I came here with my parameters set on what I was looking for and price. To that end, with expectations for adjustment to my parameters, both Edwin and Sergio were helpful and friendly, not pushy or aggressive. Regarding the sales experience and my decision to purchase, they delivered the difference. More

Great experience Gil was a ton of help and he got me in and out in the van that I wanted with little to no hassle at all Gil was a ton of help and he got me in and out in the van that I wanted with little to no hassle at all More

100% Appreciative of Our Experience!!! Buying a new car is always a trying experience. No matter how great the salesperson is, or how easy the financing is, or how awesome the deals are. T Buying a new car is always a trying experience. No matter how great the salesperson is, or how easy the financing is, or how awesome the deals are. The deal can't be sealed without a little stress. My wife and I want to thank Sergio Cortez and Enrique Pellegrini for their great demeanor and excellent service. They went above and beyond what we expected and treated us better than we have ever been treated at an auto dealership, ever! We love our new Durango. Keep up the great work guys!!! More

Amazingly friendly and dedicated staff I can't begin to explain the gratitude I feel for the staff that helped me get into the car I've been wanting to purchase for years. The team there he I can't begin to explain the gratitude I feel for the staff that helped me get into the car I've been wanting to purchase for years. The team there helped get me into the exact car I wanted not try to sway me in the direction of a different vehicle. The relentless pursuit for the right deal by Enrique and Rene really convinced me this is the place I want to keep coming to for my future vehicle purchase. They're friendly and determined to get you in the vehicle you want. I want to say thank you for helping my wife and I purchase our 2018 Dodge challenger. More

Love my JL and loved working with Sergio! This is my 3rd Wrangler and I think it is my favorite yet. Jeep made minor improvements for a major change in look and feel. Sergio was personal and I This is my 3rd Wrangler and I think it is my favorite yet. Jeep made minor improvements for a major change in look and feel. Sergio was personal and I really felt like he wanted me to have my dream car as much as I wanted my dream car He took me through the process step by step and dealt with my daily calls/emails checking on status of my order. He never pushed me or pressured me in any way. Lastly, when I finally picked up my car, he waited till I was done with the finance department and was patient and happy to take me through all of my new features even though it was long after the dealership had technically closed. I would highly recommend working with him! My one frustration with the whole experience (which I am happy to say was resolved) was my initial interaction regarding my trade-in. I had done my research and had an idea of what my car was worth going into the dealership. I was, however, presented with an offer that was extremely low (about $13K less than the report I had pulled). Further, this very low/bad was presented to me as "Great news! We took the same exact car for $2K less last week but we think you keep your car in great condition..." The manager claimed they had originally entered in the wrong mileage causing the large discrepancy in value and we were able to agree upon a much more reasonable value. I understand if it was an honest mistake but I also encourage people to do some research prior to starting negotiations. As for the JL,, she is absolutely beautiful and I love every second that I am driving her (even in LA traffic)! More

Amazing Service I received amazing service from Russell Westbrook, from ordering the car to being kept updated to its arrival. The process was easy and painless for m I received amazing service from Russell Westbrook, from ordering the car to being kept updated to its arrival. The process was easy and painless for my first dealership. I would definitely return for my next car and will be recommending this dealership to all of my friends. More

Worth the wait Not a ton of stuff to say other than the staff is very friendly & knowledgable abiut the products. The price point that we started with vs where we en Not a ton of stuff to say other than the staff is very friendly & knowledgable abiut the products. The price point that we started with vs where we ended up was good. The only reason there wasn’t a full star review was because of processing. I’m assumig it was a busy day & even though the sales team seemed to be on point, financing/closeout was lagging big time. I doubt there was anyone to blame, except that maybe weekends could be anticipated to be busier & adjust to that. The process did take a few hrs but hey... fair price, fair deal, great staff! More

Luvin my Wrangler! I want to start off by saying this was the first dealership that i experienced ease and comfort... No. Hassles no pressure , Oscar was great and very I want to start off by saying this was the first dealership that i experienced ease and comfort... No. Hassles no pressure , Oscar was great and very informative and most of all professional!. His manager that was working with him was great as well he made sure I was able to get the best deal . Thanks ????? More

Great personal and friendly employees Yes because all these employees are so dedicated and that they’re really good employee very friendly and very positive and a lot of help with your ne Yes because all these employees are so dedicated and that they’re really good employee very friendly and very positive and a lot of help with your needs and the kind of payment you are a looking for More