Van Nuys Chrysler Dodge Jeep Ram

Armen helped me and was professional and friendly. He told me what I should expect and arranged a shuttle for me. He told me what I should expect and arranged a shuttle for me. More

The sales guy was nice. The service guys have been nice. The drive to and from and the pick up two and from your facility was great. The service guys have been nice. The drive to and from and the pick up two and from your facility was great. More

Mena has sold me my last 5 cars. I won't go to anyone or anywhere else for my Jeep, and we got lucky cause he runs the commercial department now and recently sold my husband his new I won't go to anyone or anywhere else for my Jeep, and we got lucky cause he runs the commercial department now and recently sold my husband his new work truck which can be a very expensive necessity for my husbands business, so we are grateful we have someone we can trust to give us a fair price along with the customer service that makes us feel like family. We highly recommend our dear friend Mena for your next Jeep or Ram! More

Jonathan was extremely helpful with my purchase and exceeded my expectations throughout!! He made everything smooth from beginning to end! exceeded my expectations throughout!! He made everything smooth from beginning to end! More

GREAT SERVICE AS USUAL, YOUR DEALERSHIP SERVICE DEPARTMENT IS ALWAYS VERY PROFESSIONAL COURTEOUS AND FRIENDLY. DEPARTMENT IS ALWAYS VERY PROFESSIONAL COURTEOUS AND FRIENDLY. More

Do not purchase their oil change packages It is a scam. They say seven years fourteen oil change Two oil changes a year. That is a lie they're only allowing you to drive either seventy thousand miles or up They say seven years fourteen oil change Two oil changes a year. That is a lie they're only allowing you to drive either seventy thousand miles or up to the seven years , whatever going comes first. I was scammed I still have eight oil changes But since my truck is over seventy thousand miles I avoided the contract. They're only allowed under customers to drive their own vehicles ten thousand miles a year. I would have never agreed to that in average person drives over thirteen thousand miles a year. At the end of the day the only light change oil twice a year Per the contract you will get screwed out of the rescue oil changes if you go over seventy thousand miles. Don't get scammed by mopar in oil change package. They need a class action lawsuit to stop them from scamming consumers. More

A simple oil change became $4000 issue, but Payman helped me as best he could. me as best he could. More

Not friendly. Had to go in to ask for help . They didn't come and ask what I neeeded help with. Bad customer service. Had to go in to ask for help . They didn't come and ask what I neeeded help with. Bad customer service. More

Armond, my service guy was good. It was more of the fact that my survey was not done correctly and that kind of bother me as it didn't give me much confidence on the overall report. It was more of the fact that my survey was not done correctly and that kind of bother me as it didn't give me much confidence on the overall report. More

The timeframe quoted for repairs was grossly off and the issue with my car was never even resolved. The service rep said he was going to test drive it to determine what was wrong but instead treated my bran issue with my car was never even resolved. The service rep said he was going to test drive it to determine what was wrong but instead treated my brand new $72k car as a taxi and gave three of his coworkers rides home. Once I received my car back, all of the seats were reclined back and there were grease stains all over the leather. I also had a nail in the tire which required a complete replacement. I wouldn’t refer an enemy to this dealer. More