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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,274 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,274 reviews

March 17, 2024

The service are very fast and the custmer representative is very helpful and accomodating. I will recommend this car dealership. Good job 👍🏻 More

by dhayzee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! We're glad to know you found our service at Van Nuys Chrysler Dodge Jeep Ram fast and accommodating. Your recommendation means a lot to us!

March 16, 2024

Extremely helpful above and “beyond” my expectations in my past experience there 20 years before !! I’m so glad I went in and all set ice personal made me feel like I was Special!!! More

by DRDAVIDGLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of hat helped me
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Mar 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

David, we're delighted to know that our team at Van Nuys Chrysler Dodge Jeep Ram exceeded your expectations and made you feel special. Thanks for coming back after 20 years!

March 15, 2024

Fast and efficient … I don’t really need to use fifteen words… I ain’t that talkative More

by kevindockwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are honored to receive your support, Kevin. Thank you! - Van Nuys Chrysler Dodge Jeep Ram Team

March 15, 2024

They have repaired my warrantee issues both times, and returned my truck on or before when promised. More

by jmschatz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for trusting the Van Nuys Chrysler Dodge Jeep Ram team to take care of your vehicle's repairs! Your five-star review means the world to us all. Until next time!

March 11, 2024

Very professional and efficient. Made the whole process easy. Went above and beyond by delivering the car to the house to pick up the trade in. Would highly recommend Vinny and the d More

by Rosenblum915
Recommend Dealer
Yes
Employees Worked With
Vinny
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Mar 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you had a smooth and efficient experience with us at Van Nuys Chrysler Dodge Jeep Ram. It's great that Vinny was able to assist in delivering your car right to your doorstep! Thanks for recommending our dealership, we appreciate it!

March 08, 2024

Insufficient proactive engagement is evident, highlighting a significant gap between service representatives and mechanics. This presents a substantial improvement opportunity crucial for the fra More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : hector
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Mar 13, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

JP, we appreciate your thoughtful feedback. It's clear you've given this a lot of consideration and I agree that proactive engagement is crucial in our line of work. We're always looking for ways to improve and reduce any potential delays or issues with parts, so your suggestions are very welcome. If you'd like to discuss this further or have any other concerns please feel free to reach out to me directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

March 06, 2024

My truck didn’t come with a 2nd key! Super high apr rate,truck was painted before and they never told me! Found out by another dealer More

by JOSEVEE1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot
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Mar 13, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your concerns with the truck and its financing. We aim for transparency in all our dealings so it's concerning that you feel this was not the case. I'd like to discuss these issues further with you directly if possible - please reach out at your earliest convenience. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

March 02, 2024

We found our new Go-To guy for our business vehicles! We are extremely satisfied with our purchase and the outstanding service provided by Mena. I highly recommend him to anyone in the market for your bu More

by Charlie & Lulu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mena Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ara Kalaidjian
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Mar 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Charlie & Lulu, it's fantastic to know that Mena was able to provide you with such a memorable car-buying experience at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your recommendation and look forward to assisting you with future business vehicle needs!

March 02, 2024

If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Loredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Zamora Villareal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Saab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny , Jacqueline Casas, Ara Kalaidjian, Jeromy Haro
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Mar 13, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

March 02, 2024

Job got a lot of time to finish but at end it was finally done More

by SAVAHNOW
Recommend Dealer
Yes
Employees Worked With
Benny
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Mar 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are honored to receive your support. Thank you! - Van Nuys Chrysler Dodge Jeep Ram Team

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