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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,274 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,274 reviews

April 15, 2024

Hector Jr was great. Quick and easy service. He is always my go to guy. Service was done quicker than expected. More

by cristianjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr.
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Apr 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Cristian, it's great to know that Hector provided you with such efficient service at Van Nuys Chrysler Dodge Jeep Ram! We appreciate your loyalty and are here for any of your future needs!

April 14, 2024

Good response And good work. In timely manner. We were pleased and happy with the results More

by kambiz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted we could deliver an excellent experience! - Van Nuys Chrysler Dodge Jeep Ram Team

April 09, 2024

Armen is excellent Very courteous. Followed up appropriately. Checked in after I picked up Jeep. More

by brad.schenck
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
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Apr 10, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Brad, thanks for the shout-out to Armen from our Van Nuys Chrysler Dodge Jeep Ram team! We're glad to know you had a positive service experience. Have a good day!

April 05, 2024

Terrible unprofessional and don't like to speak to me when I would to speak to John More

by Hendo8137
Recommend Dealer
No
Employees Worked With
John and Jr
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Apr 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

April 05, 2024

I still haven't gotten a call about the loaner car and my car was just sitting there for 9 days not worked on More

by Hendo8137
Recommend Dealer
No
Employees Worked With
Jr from service and John general manager
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Apr 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to learn about your experience. It's certainly not our standard practice to leave a customer waiting for so long without updates or solutions. I'd like the opportunity to rectify this situation and discuss it further with you, if possible. Please reach out at your earliest convenience. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

April 04, 2024

My experience with the dealership was fantastic. They completely took care of my car without any charge. I would highly recommend this place. More

by PEABODY864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Zamora Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Ibarra, Payman Arjang
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Apr 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had a fantastic experience with us at Van Nuys Chrysler Dodge Jeep Ram. Thanks for recommending us, we appreciate your support!

April 03, 2024

Waiting too long for vechicle to be finished. Two months. Payman kept me in the loop More

by bavakian@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Payman
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Apr 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for being so patient throughout this process. We are glad that our team kept you in the loop and your vehicle has been completed. If there is anything else the Van Nuys Chrysler Dodge Jeep Ram team can do for you, please let us know.

March 30, 2024

Professional and courteous. Went the extra mile for me. Let me drive the truck home with Sam to make sure it fit it to my garage. More

by majflynn
Recommend Dealer
Yes
Employees Worked With
Sam Saab
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Apr 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled our team at Van Nuys Chrysler Dodge Jeep Ram was able to go the extra mile for you! Thanks for sharing this positive experience with us - it's great to know your new truck is the perfect fit!

March 26, 2024

Thank you for your service Thank you for your time Thank you for your advice More

by dawginu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Mar 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to leave Van Nuys Chrysler Dodge Jeep Ram this five-star review!

March 21, 2024

Very friendly, helpful and efficient! We had a great experience and will be recommending the two men who helped us. More

by BONDSPENCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel and the young man we signed papers with.
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Mar 21, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience at Van Nuys Chrysler Dodge Jeep Ram! Your recommendation means the world to us. Thanks for your support and we look forward to serving you again in the future!

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