Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.1
5,274 Reviews
Contact Dealership
View Awards

6110 Van Nuys Boulevard

Van Nuys, CA

91401

Directions

By Type

Showing 5,274 reviews

May 21, 2024

I Came in for an oil change and recalls. The work was done on time. More

by dkr55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing this feedback with the Van Nuys Chrysler Dodge Jeep Ram team! We appreciate your support.

May 20, 2024

Mena was solid and consistent on getting back to me, He made sure I got all the information I needed to make a quick decision to buy my new truck.. mahalo Mena More

by JHOIEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mena Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jhoiem, we're glad to know Mena was able to assist you efficiently in your truck purchase at Van Nuys Chrysler Dodge Jeep Ram. Enjoy the new ride and thank you for choosing us!

May 18, 2024

Benny is the best i love the guy please let him know nick thinks he is the best More

by michaelakhondi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
May 20, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that Benny provided excellent service. We will pass along your kind words. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram!

May 13, 2024

Friendly efficient service Thoroughly explained all the details of my car’s needs. Follow-up was excellent More

by elizabeth47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Report | Print
May 13, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Elizabeth, we're glad to know you had a positive experience with our team at Van Nuys Chrysler Dodge Jeep Ram. We always aim for excellent service and clear communication - thanks for your feedback!

May 12, 2024

Lack of respect for customers Zero communication You get treated like crap Week and a half to do a 2 hr job More

by CRISTIANJHENRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny maritka
Report | Print
May 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Cristian, I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that we've fallen short in this instance. We'd appreciate the opportunity to discuss this further with you and find a way forward if possible - please reach out at your earliest convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 11, 2024

Hector was great. always willing to help. Very knowledgeable. Very, very very very good communication. More

by VCOACH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Report | Print
May 13, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know Hector provided you with great service and communication at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

May 14, 2024 -

VCOACH responded

Hector was great. always willing to help. Very knowledgeable.

May 10, 2024

Very fast with the Service,respectful,& kept me updated at all times. Done when said said they would More

by ANNIEAMBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you, Annie, for stopping by to leave Van Nuys Chrysler Dodge Jeep Ram a wonderful review!

May 10, 2024

Very satisfied with the dealership and the service…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed…. More

by jaroesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you had a satisfying experience with Roger and our team at Van Nuys Chrysler Dodge Jeep Ram! We always aim for clear communication about the work needed on your vehicle. Thanks for sharing!

May 06, 2024

great service and attention, i was happy with my experience. don’t have any notes More

by camivela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
May 06, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that you are happy with your service. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram!

May 06, 2024

Easy to park, and check in with service team member. Payman was super helpful and professional More

by JESSPETERS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
Report | Print
May 06, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that Payman and the team provided excellent service. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram.

1
...
13
14
15
...
528