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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,274 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,274 reviews

June 07, 2024

Great to work with ! Fast, and free delivery of a Nice New RAM Flatbed Truck ! Will happily purchase from again ! More

by info@BarneysDrilling.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Machado
Jun 07, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're delighted to hear that your experience with Van Nuys Chrysler Dodge Jeep Ram was smooth and efficient. Enjoy your new RAM Flatbed Truck, and we look forward to assisting you again in the future!

June 05, 2024

Thank you for outstanding customer service That I recived during my visit. Vahe was very knowledgeable and in the short time he was able to determine issue and get it fixed. . More

by Armen33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahe
Jun 05, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Vahe provided such excellent service during your visit to Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!s

June 04, 2024

Service Advisor Hector is a prime paragon of a customer service professional. From the greeting, the in-between, to the finish, it was a classy display of authentic customer care & service. Hats off from o More

by Billy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Herrera Lopez
Jun 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Billy, thank you for recognizing Hector's exceptional service at Van Nuys Chrysler Dodge Jeep Ram! We're delighted to hear about your positive experience and appreciate the kind words.

June 02, 2024

I bought a jeep from this dealer with extra warranty plus rental car or loaner rights. All I get is attitude. From first day I purchased the jeep it’s been bad , they kept my driving license and never bothe More

by Ophelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Ophelia, I'm truly sorry to hear about your ongoing issues with the vehicle and the service you've received. This is definitely not how we aim to treat our customers or handle vehicle maintenance. I would like to personally assist you in resolving these problems as quickly as possible. Please reach out when you can so we can discuss further steps. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 29, 2024

Mike the salesman was good and I really like the deal. I got much appreciated. More

by gevorgakopyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Casas, Onik Torosyan, Ara Kalaidjian, Jeromy Haro
May 29, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride! The Van Nuys Chrysler Dodge Jeep Ram team is happy to hear you had a five-star experience with MIke. We hope you enjoy the roads ahead!

May 28, 2024

Excellent service and very timely and efficient. Thank you very much for your services. Nairy More

by nairy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Van Nuys Chrysler Dodge Jeep Ram! We appreciate your feedback!

May 28, 2024

costumer service was great. agent went over all the information and I was satisfied. it was my first time and the experience was super! More

by marcoarzac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that your first experience with us was a positive one! Thanks for sharing your feedback and choosing Van Nuys Chrysler Dodge Jeep Ram.

May 26, 2024

Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing More

by gevorksimonyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Loredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Zamora Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Casas, Onik Torosyan, Ara Kalaidjian, Jeromy Haro
May 28, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided timely and exceptional service. We appreciate your support!

May 25, 2024

Place is ridiculous 2:20 hrs quick service oil change ! !!! Only went there because I paid for 5 oil changes a few years back . Plus not once did they ever ask to change the air filter and cabin filter in 4 More

by delgado18j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the long wait and lack of thorough service during your visits. We aim to provide efficient and comprehensive care, so it's disappointing to hear about your experience. Please reach out directly so we can address these concerns and improve our services moving forward. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 22, 2024

Is there a rating less than that. let me know. I have taken my car for service 4 times for soft top issue, every time, I waited for 2 weeks without a car. they ordered parts, but ne More

by Ramin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : hector
May 29, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Ramin, I'm really sorry to read about your ongoing issue with the soft top of your vehicle. This is not reflective of the level of service we aim to provide and it's clear that we've fallen short in this instance. I'd like an opportunity to make things right for you - please reach out so we can discuss a resolution directly. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

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