
Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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Nice experience. Troy, our sales person, was great to deal with - no pressure, which was so nice compared to other high pressure car dealer we previously visited. Very personable and comfortable atmosph deal with - no pressure, which was so nice compared to other high pressure car dealer we previously visited. Very personable and comfortable atmosphere (popcorn is a nice bonus, especially with kids). The vehicle we purchased was very clean and in great condition. Very happy with our experience. We will definitely go back to Van Horn Dodge. More
Troy was extremely helpful throughout the buying process. He was great about staying in contact with me and answering any question I had. He made me feel like I was his most important customer even though I He was great about staying in contact with me and answering any question I had. He made me feel like I was his most important customer even though I was buying a used vehicle. I would recommend any person to work with Troy in the future. I also dealt with Josh in the business office. At first, he was very receptive to all of my questions regarding the paperwork. However, after I declined the additional warranty his demeanor changed and I felt he was just trying to get it over with. More
From the minute we steped in the door we were treated with lots of respect. Mark was great and new the answer to any questions we had about the vehicle we bought it was good to know that he was familiar with lots of respect. Mark was great and new the answer to any questions we had about the vehicle we bought it was good to know that he was familiar with the vehicle and could answer the questions without having to ask someone else or look them up. Ive bought vehicles from other dealerships before and none have gone as smoothly as this one i will definately be coming back in the future when we decide to get upgrade again. More
Overall expereice with Van Horn was exceptional. The dealership was busy on the day I purchased but I was taken care of by the entire team. Paul was easy to work with and listened to what I was lookin dealership was busy on the day I purchased but I was taken care of by the entire team. Paul was easy to work with and listened to what I was looking for. I would recomend Paul and Van Horn for your next auto purchase. More
The Sales associate Troy Lucas was great to work with. No The Sales associate Troy Lucas was great to work with. No run around, straight to busniess to make a deal that works for both of us. Van Horn has a g The Sales associate Troy Lucas was great to work with. No run around, straight to busniess to make a deal that works for both of us. Van Horn has a great selection of both new and used cars. Van Horn will be the first place I check when I and in the market for another car. More
Overall, very pleased with the dealership. Very friendly, made me feel very welcome and Troy Lucas was very easy to deal with. He answered all my questions and concerns with the vehicle I purchase friendly, made me feel very welcome and Troy Lucas was very easy to deal with. He answered all my questions and concerns with the vehicle I purchased. I will definitely recommend Van Horn Dodge in Plymouth, Wi. and also Troy Lucas. Thank You for the great experience! More
After deciding what kind of vehicle we wanted, I checked local dealers and didn't find any that met our criteria. As a result, I used the internet to check Auto Trader. I searched for 2 different vehicles local dealers and didn't find any that met our criteria. As a result, I used the internet to check Auto Trader. I searched for 2 different vehicles and had a lot of criteria that had to be met, however, the best selection of both was at Van Horn. I first corresponded by email then decided to take the 2 hour drive to Van Horn in Plymouth. The car we were most interested in was ready for inspection and a test drive. We then had to agree on an acceptable trade in figure to finalize the deal. Bob O'Connor was very helpful in obtaining a deal that was acceptable to all. We than worked with Josh Koon who handled the paperwork and developed a warranty best suited for our usage at an acceptable cost. Finally, Tina in Customer Service and our Sales Rep Bob got us on our was to complete our experience. We will recommend Van Horn whenever our vehicle is discussed or when we talk to someone that is looking to purchase. With the available selection, anyone should be able to find exactly what they're looking for. More
We found a Jeep Grand Charokee Overland on line, emailed the dealer to see if the jeep was still available and to respond asap. Very shortly we received a phone call from Bob O'Conner from Van Horn Dodge. H the dealer to see if the jeep was still available and to respond asap. Very shortly we received a phone call from Bob O'Conner from Van Horn Dodge. He said the jeep is available, we asked some more questions and said we have a 1999 Grand Cherokee limited to trade in with 203000 miles. Bob asked me some questions about our jeep, asked me to hold for acouple minutes, came back and said if we give you your trade in price do we have a deal? I said Yes! And two days later we were on the road to Plymoth, Wesconson to make a trade. We met Bob, very frendly and very willing to make a final deal very satisfying to my wife and I. We were very pleased with the dealership and the service Bob gave us. The papers were signed and the trade made and we were on are way back to Oklahoma (835miles). THANKS BOB! Ray and Janis H. More
We had a great experience while purchasing our 2010 dodge 2500 truck. We traveled 260 miles from Upper Michigan to visit Van Horn Dodge. They had the largest selection of trucks in stock listed on the intern 2500 truck. We traveled 260 miles from Upper Michigan to visit Van Horn Dodge. They had the largest selection of trucks in stock listed on the internet site. The atmosphere was relaxed and friendly. Thanks for everything. More
My husband and I have been looking at Commanders for about a month. We have visited different dealerships in the Sheboygan County area, and done test drives as well. Troy worked with Dan on an initial about a month. We have visited different dealerships in the Sheboygan County area, and done test drives as well. Troy worked with Dan on an initial visit, and Dan was impressed with his knowledge, professionalism and engagement. On the day that we bought our Commander, we drove two vehicles. Troy had them both brought inside the service area, and explained them thoroughly, including all the features and details. After each test drive, he asked questions and listened to our input. When we had completed the second test drive, he invited us to come and sit down and talk about our situation, thoughts and next steps. He was very comfortable for us to work with. We had two older vehicles that we were considering trading in on a Commander, and he made it easy for us to explore that option, and get a monthly payment on the new Commander that we were comfortable with. As we drove the Commander away, we both smiled and remarked that it was the best experience we have ever had in buying a car. More