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Valley Nissan
Longmont, CO
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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112 Reviews of Valley Nissan
May 15, 2014
More Inconvenience It's bad enough that the screws in the roof rack crossbar were overtightend at the factory so the nuts were spinning when I tried to loosen them to mo It's bad enough that the screws in the roof rack crossbar were overtightend at the factory so the nuts were spinning when I tried to loosen them to move the crossbar forward. When I told the service guy on the phone, perhaps he could have said - yup, seen this before, need a new bar, and we will replace it for you in one visit. Nope, had to go in, have them play with it and confirm that it needs a new bar, and you need to come back again when we get the part. So I take it in again. While drilling out the screws in the old rack, the mechanic looses control of his drill and scratches the roof paint. Uh hello, put down a protector pad first eh? So now I have to leave the truck there several days while they repaint the roof. At least they're making it right, and giving me a loaner during the process, but you know, really.... More
by Bryngy
Employees Worked With
Josh Macon
May 12, 2014
Consideration I recently was in the market for a NIssan Xterra and had talked with my dad about his experience he had with the dealerships in the Boulder area. The I recently was in the market for a NIssan Xterra and had talked with my dad about his experience he had with the dealerships in the Boulder area. The first dealership he had mentioned was Valley Nissan in Longmont, CO. Though, he did not end up purchasing a vehicle from there, he said there fairness in price and customer service was excellent. Unfortunately, I too did not make a purchase from them as well, but it had nothing to do with their customer service...just found a better deal. Make them your first choice. More
by 1283
May 11, 2014
Sales review I bought a new Subaru Outback with the help of salesman Ryan Hall. He was very prompt in contacting me after the dealership acquired the make and mod I bought a new Subaru Outback with the help of salesman Ryan Hall. He was very prompt in contacting me after the dealership acquired the make and model of car I was looking for. The negotiations were very straightforward and to the point, and didn't waste a lot of time. I was and still am very satisfied with the outcome (not to mention the car). Jon Huss 635 Kirk Ave. Casper, WY 82601 More
by jonhuss
Employees Worked With
Ryan Hall
May 11, 2014
Probably the best used car buying experience to date. This was probably the best used car experience I've ever had. Thanks to Jeremy for doing his homework and pulling out all the stops to get us what we This was probably the best used car experience I've ever had. Thanks to Jeremy for doing his homework and pulling out all the stops to get us what we wanted and at a price we could afford. I would recommend him to anyone. More
by josephhumble
Employees Worked With
Jeremy Brislow
February 03, 2014
Highly recommend because of the great service and price. They made it joy, fast, easy to buy a new truck. The time there was extremely easy and fun. They made it joy, fast, easy to buy a new truck. The time there was extremely easy and fun. More
by 3693Baylee
Employees Worked With
Evan Bathauer
August 28, 2013
THESE ARE DISHONEST PEOPLE. They will tell you whatever it takes to make a sale. DO NOT BUY FROM VALLEY NISSAN. Clearly when you read these reveiews I'm not the first person to have this experience. I s it takes to make a sale. DO NOT BUY FROM VALLEY NISSAN. Clearly when you read these reveiews I'm not the first person to have this experience. I specifically asked if a maintenance plan which came with my brand new truck was good at other dealerships, or whether I would have to drive down to longmont to get an oil change (2 hours round trip for me). I made the mistake of telling the salesman, Evan Bathauer, that this was a condition for me buying the truck. Evan said he would go and ask his boss and he went and talked to someone, came back, and told me I was good to go and that I could take my truck in anywhere for the included Nissan service. They were obviously just trying to make a sale as this was definitely not the case. Two phone calls to the dealership were ignored, probably because they know they are full of it. When I finally got a hold of the sales manager, Louie, he told me that since I didn't have anything in writing that I was out of luck. I know its not the biggest deal but it shows how these people like to do buisness. They will lie to you to take you your money. GO SOMEWHERE ELSE. DO NOT BUY A VEHICLE FROM VALLEY!!!!!! More
by bpmutt
Employees Worked With
Evan Bathauer, Louie (sales manager-dont know his last name)
April 08, 2013
Got an awesome deal on a used Xterra! We called about a Got an awesome deal on a used Xterra! We called about a car and they had it parked and ready for us to drive as soon as we drove up. That was reall Got an awesome deal on a used Xterra! We called about a car and they had it parked and ready for us to drive as soon as we drove up. That was really handy since we were out running errands with the family. They were friendly and courteous and we tried to make a deal. My kids were with us on a busy Saturday visit and were getting rambunctious so we left before signing papers, but really wanted the car. Came back on Monday and they gave us the same deal on the car we worked out on Saturday. Oscar and Zac went to the managers to make it happen. Thanks!! Totally worth the drive over from Brighton. Friendly folks and a great deal! The boys are excited to take the car and do some camping this summer. They already asked grandpa if he is coming along since Mom said she is not coming and that opens up an extra seat. :-) --Rob, Daria and the Kids More
by RobertPeterson
Employees Worked With
Zac
January 09, 2013
SHOCKING Shopping Experience! My wife and I saw a used SHOCKING Shopping Experience! My wife and I saw a used vehicle we liked while walking through the lot at Valley Nissan yesterday and she came back SHOCKING Shopping Experience! My wife and I saw a used vehicle we liked while walking through the lot at Valley Nissan yesterday and she came back in today with a possible trade-in and to consider purchase terms. The dealership offered much less than we were willing to accept on the trade and the ODD-NESS began when she tried to leave the dealership. The sales representatives turned high-pressure; they would not accept her no and she had difficulty leaving the dealership. After a while of trying to leave on her own she requested that they speak to me over the phone. I politely yet firmly told them that we were not interested and I thought this would be the end of it. I RECEIVED A CALL A FEW MINUTES LATER FROM "TOM, ONE OF [THEIR] FLOOR MANAGERS". Tom asked why we were no longer interested and I told him that we would try to sell our trade on our own and come back when we had more funds available. He proceeded to say "okay, but I wonder if I can help you with your problem" to which I responded "what problem is that sir"... to which he replied "THE ONE WHERE YOU ARE A LYING SACK OF SH!#"!!!! Yikes. Beware of this dealership. More
by DamienT
Employees Worked With
Tom (Floor Manager)
February 23, 2012
I was shopping for a new Nissan Frontier. At first I thought I wanted a manual transmission and they let me drive one over night. They were the only ones that offered me this chance. I found that I di thought I wanted a manual transmission and they let me drive one over night. They were the only ones that offered me this chance. I found that I didn't like the transmission because it aggrevated a shoulder injury and I was able to switch into an automatic with no issues. Every one was very helpful. I would definitely recommend the sales team at Valley Nissan. They were very helpful and were concerned for my needs. One of the owners even stopped by and offered his thanks for my business. I plan on bringing my new Frontier there for service. More
by colo4nu
Employees Worked With
James (manager) and Steve (sales)
November 18, 2011
I have purchased 5 cars from this dealership. The I have purchased 5 cars from this dealership. The salesman did a search and found us the vehicle we wanted. They quoted us a price. We went to I have purchased 5 cars from this dealership. The salesman did a search and found us the vehicle we wanted. They quoted us a price. We went to USAA's car buying service and their price was $5,000 less. We went back to Valley and they immediately reduced their price by about the same amount. We began negotiations, and even came up with what we thought was an acceptable number. Then the financing guy came out with papers that were significantly different. That was explained away by telling us that we just didn't understand. James then tried to "make it right" by making the payment lower (by extending the term, etc.). We told him we weren't as worried about the payment as we were about the bottom line price. He brought us several more payment options, but still no bottom line. We walked out again. We went home and calculated the bottom line from his payments. We found that the price was $1,000 higher than we had agreed to, and we still had no written list of the fees. When we went back the next day, he explained that the problem was that we didn't know how to calculate payments. The salesman was great. He found a difficult-to-find vehicle, and tried to communicate what we wanted. He, and we, failed to do that. This dealership has an "F" rating with the Better Business Bureau. More
by sconnett
Employees Worked With
James, Gary
