Valley Nissan of Staunton

In January a strut was ordered for our 2021 Rogue, because it is faulty and noisy. I understand that it is, supposedly, a supply deficiency however, I have not received ONE call from the dealership wi because it is faulty and noisy. I understand that it is, supposedly, a supply deficiency however, I have not received ONE call from the dealership with an update. The three updates I have received were only due to my having called them. Having been in the parts business, as well as supply chain and customer service this is completely unacceptable and exemplifies the worst in customer service. They don’t seem to care beyond the purchase of the vehicle and I have nothing good to say about the Service or Parts departments. More

Lesley, Harlold, and Chris are the best. They helped me find the right car at the right price. Smooth and easy process. They went above and beyond to make my experience exceptional. Thanks guys! find the right car at the right price. Smooth and easy process. They went above and beyond to make my experience exceptional. Thanks guys! More

I've been to the dealership five times to get the same problem fixed have paid around $1,000 and it's still not fixed charged me $75 for a mechanic to unplug the battery to try to reset the light this ver problem fixed have paid around $1,000 and it's still not fixed charged me $75 for a mechanic to unplug the battery to try to reset the light this very much surprised me I'm VERY disappointed in the service I got here More

Friendly professional staff. Great vibe throughout the building. I have dealt with a lot of dealerships and this was hands down the best experience in 25 years of car buying. building. I have dealt with a lot of dealerships and this was hands down the best experience in 25 years of car buying. More

Buying a car is usually a day long nightmare but not at CMA's Valley Nissan. Never had such great, personable, and efficient service like this at other dealerships. Josh Smith was awesome and definitely t CMA's Valley Nissan. Never had such great, personable, and efficient service like this at other dealerships. Josh Smith was awesome and definitely took care of us throughout the whole process. Manager Chris Pannell and salesperson Harold Wells were also attentive and helped make this a great experience. We will be buying from CMA again!!! More

EXCELLENT CUSTOMER SERVICE AND VERY TIMELY, ALWAys a pleasant experience. Very friendly and honest. Always my go to service spot in Staunton. The chairs in the waiting room are very comfortable pleasant experience. Very friendly and honest. Always my go to service spot in Staunton. The chairs in the waiting room are very comfortable More

CMA's Valley Nissan provided me with the most amazing experience with purchasing my first vehicle. Everyone that I encountered was beyond pleasant and helpful. After graduating graduate school I was on m experience with purchasing my first vehicle. Everyone that I encountered was beyond pleasant and helpful. After graduating graduate school I was on my way returning home to Oklahoma and my prior vehicle broke down and the staff at CMA Valley Nissan not only attempted to fix my vehicle but supplied me with options when it became clear that my prior vehicle has run its course. Harold, Chris & Leslie were honest, transparent, and were able to get me back on the road heading home and I am forever grateful. CMA's Valley Nissan has renewed my faith in dealerships and car salesmen, so much so that I would gladly travel to their location to purchase my next vehicle. More

The service is always on point, everyone has a smile and know there jobs. They explained what the service was that was performed on my vehicle and the what's and not what's to do to keep it up to top rate p know there jobs. They explained what the service was that was performed on my vehicle and the what's and not what's to do to keep it up to top rate performance. More

Sometimes it is hard to say this, about buying a car, everything went smoothly, and Brain Cook was very easy to deal with. Would I recommend Valley Nissan to a friend, ABSOLUTELY! I found the truck onl everything went smoothly, and Brain Cook was very easy to deal with. Would I recommend Valley Nissan to a friend, ABSOLUTELY! I found the truck online, was contacted by the dealership in a timely manner, (30 minutes), and I made arrangements to see, and purchase the truck, the next Saturday. More