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Valley Nissan of Staunton

Staunton, VA

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rated
772 Reviews

297 Lee Jackson Hwy

Staunton, VA

24401

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772 Reviews of Valley Nissan of Staunton

August 23, 2020

I have purchased multiple vehicles from this dealership over the years. Extremely satisfied with the sales and service departments. I would recommend based on my experiences. More

by burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith (five star), Lesley Wicks, Chris Pannell, Harold Wells
August 20, 2020

Service was good, cost was way high. I provided diesel fuel filters and was initially charged $193 to change them. A $43 adjustment was made when I mentioned that I paid $25 for my last one. Oil change co More

by Just David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua in service department
August 13, 2020

Excellent Lesley Wicks was very nice . Thank you for giving me a better price .I also will like to thank Dana the other guy that help me out More

by bbarbour36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Lesley Wicks
August 06, 2020

They solved my problem and Jessie was very pleasant. I think the minimum charge of 125 is a tad steep though. My overall experience with Valley Nissan is pretty good. More

by Steward52
Recommend Dealer
Yes
Employees Worked With
Jessi Swats
Aug 08, 2020 -

Valley Nissan of Staunton responded

Steward52, thank you for your kind review; we are happy to pass along your comments to the team here at Cma's Valley Nissan! We're looking forward to your next visit with us!

July 20, 2020

Excellent experience! Sales staff was excellent!! They are always super nice and helpful. I have purchased 2 vehicles from them and referred family members. Chris and Tyler More

by mregister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Nuckoles, Lesley Wicks, Chris Pannell
Jul 21, 2020 -

Valley Nissan of Staunton responded

Mregister, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2020

Jake went above and beyond to help me get into my 2020 Altima! I couldn’t be happier with my purchase! Chris kept me company while Jake got my paperwork together, great team at Valley Nissan! Everyone was More

by amcarr14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Wicks, Chris Pannell, Jake Adler
Jul 20, 2020 -

Valley Nissan of Staunton responded

Hi Amcarr14! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 04, 2020

I just recently purchased a certified pre-owned 2018 Nissan Altima from Carter Morris he was absolutely amazing and patient I probably drove him crazy after 2 weeks he found me the perfect car what an a More

by cathyprice75
Recommend Dealer
Yes
Employees Worked With
Carter, Morris, Lesley Wicks, Chris Pannell
Jul 07, 2020 -

Valley Nissan of Staunton responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 03, 2020

Best service you could ask for!!! People are friendly and helpful!!! Great experience every time!!! I have purchased 5 vehicles at this dealership and those vehicles only got serviced here! More

by atharrison58
Recommend Dealer
Yes
Employees Worked With
Lesley Wicks, Braxton Yeago
Jul 07, 2020 -

Valley Nissan of Staunton responded

Hi Atharrison58! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 29, 2020

Every one was nice, concerned, and very helpful. They knew the I was in great need of buying a vehicle Mr. Harold Wells and his other co-workers did not keep me in their office all day I was in and out i More

by anniemae4kids
Recommend Dealer
Yes
Employees Worked With
Lesley Wicks, Harold Wells
Jul 03, 2020 -

Valley Nissan of Staunton responded

Hi Anniemae4kids, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Cma's Valley Nissan

June 25, 2020

Paperwork was not explained, it was just sign it! Checking later, unexplained charges! Very disappointed! Very!! Think I’m owed an explanation!!!!!!! Nothing more to use words! Half people l More

by sherryr804
Recommend Dealer
Yes
Employees Worked With
Harold. Great , Lesley Wicks, Kim Martin, Laura Campbell
Jun 27, 2020 -

Valley Nissan of Staunton responded

Sherryr804, thank you for your review; we are happy to pass along your comments to the team here at Cma's Valley Nissan!

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