Valley Lexus

First service I do not like this review process being forced to provide a 25 word comments. With that said, the staff were all polite. I did feel uncomfortable in t I do not like this review process being forced to provide a 25 word comments. With that said, the staff were all polite. I did feel uncomfortable in that only the service rep. and the man that met us at the drop off area had masks on at this time. No one else, like the receptionist and sign in person had masks on. And no one sanitized seating, the coffee bar or restrooms after other people used them. More

Answered any questions that I had in regard to my service and recall. However time when I called regarding an appointment and date available seemed longer than should have but I know these are very diffic and recall. However time when I called regarding an appointment and date available seemed longer than should have but I know these are very difficult times. More

Enjoyable Eddie was very knowledgeable and made a very stressful experience very pleasant. He made you feel like family! Thank you, I love, love my car! Eddie was very knowledgeable and made a very stressful experience very pleasant. He made you feel like family! Thank you, I love, love my car! More

I had the absolute best experience at Valley Lexus. Josh, the salesman, and Eddie, the sales manager, were kind, honest, and knowledgeable. I have called back a few times and each and every time Josh has im the salesman, and Eddie, the sales manager, were kind, honest, and knowledgeable. I have called back a few times and each and every time Josh has immediately answered his phone and helped me thoroughly. If he didn’t know the answer he got back to me within minutes. It is very rare to find an honest dealership but thankfully Valley Lexus instills integrity. As well, my Lexus RX 350 has the smoothest ride out of any vehicle out there. Check out this dealership! You won’t be disappointed! More

The people working here are intelligent and very helpful. I always trust what they are saying needs repairing. When I need a loner car they always find one for me. Great service!! I always trust what they are saying needs repairing. When I need a loner car they always find one for me. Great service!! More

Thanks for the great service I appreciate being able to schedule my appointment online. My car is ready when they say it will be so minimal wait time. Also love having it washed I appreciate being able to schedule my appointment online. My car is ready when they say it will be so minimal wait time. Also love having it washed, too. More

Edmond was pleasant to work with, and my repair was completed sooner than expected! I also appreciated the car wash and top off of my gas tank! completed sooner than expected! I also appreciated the car wash and top off of my gas tank! More

They worked with me on the trade in The test drive met our needs. Lots of paperwork goes into buying a new car. Love the new ES 350. Very Satisfied. our needs. Lots of paperwork goes into buying a new car. Love the new ES 350. Very Satisfied. More

Standard 25,000 miles service. The service starts by a welcome greeting and good direction to go forward with service writer. The lounge area is very inviting. I have not been to ma The service starts by a welcome greeting and good direction to go forward with service writer. The lounge area is very inviting. I have not been to many service but at some time greeting using my name would really add to the high quality that have received on my first three services. More

No hassle 40000 mile maintenance Valley Lexus picked up and returned my car for the 40,000 mile maintenance. They checked out my concern about the sun roof and resolved the issue …. Valley Lexus picked up and returned my car for the 40,000 mile maintenance. They checked out my concern about the sun roof and resolved the issue …. in addition to the maintenance service they performed. I didn't have to do anything except stay home. More