Valley Lexus

Excellent service! Appointment was made at my convenience, and service was done on time. Staff was very friendly and waiting room was comfortable. I definitely recommend Appointment was made at my convenience, and service was done on time. Staff was very friendly and waiting room was comfortable. I definitely recommend Valley Lexus. More

car purchase Great job guys very nice experience. They were very curtious. Altho they were not able to take my trade in because of the check engine light they were Great job guys very nice experience. They were very curtious. Altho they were not able to take my trade in because of the check engine light they were able to make the deal happen . More

Service unsurpassed Always get the best service from the folks at Valley Lexus, quick, dependable, and willing to go the extra mile to make your experience as painless a Always get the best service from the folks at Valley Lexus, quick, dependable, and willing to go the extra mile to make your experience as painless as possible More

Recall They have a very clean dealership. Great amenities while you wait. Friendly staff, but very busy. Aside from the cost of getting my car services done They have a very clean dealership. Great amenities while you wait. Friendly staff, but very busy. Aside from the cost of getting my car services done here I would always come here More

Excellence and value Valley Lexus has a great team. After several years with them,we have continued to be pleased . Knowledgeable staff and reasonable rates with excell Valley Lexus has a great team. After several years with them,we have continued to be pleased . Knowledgeable staff and reasonable rates with excellent service. The service staff have explained issues and always tried to offer options without pressure. Thanks Valley Lexus. More

Dealer Negligence Originally made an appointment for a 25,000 mile service on my vehicle. My boyfriend took my vehicle in for the service (as I was working ) and made n Originally made an appointment for a 25,000 mile service on my vehicle. My boyfriend took my vehicle in for the service (as I was working ) and made note of some break noise to the service representative, at my request. The vehicle was looked at for break noise and given back WITHOUT the service being performed. I was told since there was no verbal mention of a service needing to be done, none was performed (so what happened to the information I provided when booking the appointment?). This dealer’s service representatives and mechanics completely looked over the entire purpose of the appointment being made AND blantently ignored the notification for maintenance that shows in the instrument cluster of my vehicle when turning it on (plain as day for anyone in the drivers seat to see). The only rectification I was given was that the service rep Eric (who had taken zero responsibility on behalf of the lexus’ service team), had set a pick up appointment for my car to be picked up the next day for servicing and brought back. I still paid all charges and the didn’t appear to be washed. This is the absolute most disappointed I’ve been with Lexus customer service and I would not reccommend this dealer to anyone. All in all, my time, money and patience were wasted without any concern on behalf of this Lexus dealer. More

Excellent Service Everyone was extremely friendly and extremely helpful they answered every questions I had they made sure I was happy and satisfied before I left I lov Everyone was extremely friendly and extremely helpful they answered every questions I had they made sure I was happy and satisfied before I left I love this place I wouldn’t go anywhere else! More

Recall and windshield replaced Best dealer there is. I have delt with other dealerships and have got terrible customer service but Valley Lexus is on top. Took care of my recall in Best dealer there is. I have delt with other dealerships and have got terrible customer service but Valley Lexus is on top. Took care of my recall in a timely manner, replaced my windshield with perfection, looked like it never was removed. Gave us a 2018 Lexus IS300 Turbo as a loaner car, Filled up my gas tank, washed my car and rotated my tires complimentary. I was floored. We may have to buy a new Lexus from Valley Lexus soon, great to have piece of mind that you are taken care of and we didn't even buy our Lexus from them to begin with but they still took care of us. More

Great servce The personnel are always polite, efficient and accommodating. If they find an issue while servicing my car, the Lexus parts are usually in stock and t The personnel are always polite, efficient and accommodating. If they find an issue while servicing my car, the Lexus parts are usually in stock and they fix the issue right then instead of having me return for another appointment. More

Manienance Good service and quality work, Ruben is the best always looks out for what is best for the customers, we own 3 Lexus because of the treatment we recei Good service and quality work, Ruben is the best always looks out for what is best for the customers, we own 3 Lexus because of the treatment we receive More