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Valley Hi Honda

Victorville, CA

4.8
545 Reviews
Call Dealership (760) 552-8836
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15710 Valley Park Ln

Victorville, CA

92394

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545 Reviews of Valley Hi Honda

August 08, 2024

I’m very happy with the service department. That’s the only department I’ve dealt with in the past few years. More

by bettybnbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
Report | Print
Aug 09, 2024 -

Valley Hi Honda responded

Thank you for your kind words and loyalty to our service department! We're delighted to hear that you've consistently had positive experiences with us over the past few years. Richard Ortega and our entire team strive to provide clear communication and timely service, so we're glad we met your expectations. We appreciate your continued trust in us and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out!

August 04, 2024

Great service on my accord honda bought it there in. Victorville ca this year 2024 More

by arenanth1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason, Melina Wilson
Report | Print
Aug 06, 2024 -

Valley Hi Honda responded

Thank you for your positive feedback! We're delighted to hear you had great service for your Accord. We appreciate your support and look forward to assisting you in the future.

August 01, 2024

My review this time is not so great took my wife’s car for a check up because the car was doing a jump every time it down shift well nothing got fixed everything got worst so overall I’m so very disappoi More

by gomez2627@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thomason, Melina Wilson
Report | Print
Aug 06, 2024 -

Valley Hi Honda responded

I'm sorry to hear about your recent experience. We strive for quality service and clearly missed the mark. Please contact our Service Drive Manager, Melina Wilson, at mwilson@valleyhi.com so we can address this issue and make it right. Thank you for bringing this to our attention.

July 19, 2024

Super Great Customer Service. Went out of their way to help me with my dad Air-conditioned in my car and I really needed it with the High temperature in the High Desert. Very happ More

by grethelg Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
Report | Print
Jul 24, 2024 -

Valley Hi Honda responded

Thank you for your heartfelt review! We're delighted to hear that our team could assist you with your car's air conditioning, especially given the high temperatures in the High Desert. Going the extra mile for our customers is what we strive for, and we're glad we could help you out even at the last minute without an appointment. Your appreciation means a lot to us. Thank you so much!

July 16, 2024

Eddie was very helpful, informative and had great communication skills. Definitely recommend to anyone that is looking to purchase or lease a vehicle. More

by tdps1820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Jul 16, 2024 -

Valley Hi Honda responded

Thank you so much for your kind words! We're thrilled to hear that Eddie provided you with exceptional service. Your recommendation means a lot to us, and we're glad he could assist you in your car buying or leasing journey. If you need any further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

June 10, 2024

Very professional service, not that long of a wait time, and I was able to book my appointment online a night before as I was traveling on my trip. Oil changed, and they sent a video of my car with new fil More

by vaska.1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
Report | Print
Jun 24, 2024 -

Valley Hi Honda responded

Thank you for your review! We're glad to hear you had a positive experience with our professional service and convenient online booking. Safe travels, and we look forward to serving you again! Best regards, Valley Hi Honda Service Team

June 02, 2024

My Car was in and Out less than an Hour. .. And Good Service as Well. More

by MarineOne...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Burnham
Report | Print
Jun 06, 2024 -

Valley Hi Honda responded

Thank you for sharing your experience! We're pleased to hear that your car service was quick and efficient, and that you received good service. We strive to provide fast and reliable service for all our customers.

June 01, 2024

Everyone there was very friendly and the work was done in a timely manner, and I appreciated the video of my car as it was being worked on More

by Demerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason, Melina Wilson
Report | Print
Jun 24, 2024 -

Valley Hi Honda responded

Thank you for your kind words! We're pleased to hear you found our team friendly and appreciated the timely service and video updates. We look forward to serving you again!

June 01, 2024

El servicio fue excelente me explicaron lo que tenía mi carro y cuales eran mis opciones para poder arreglar el problema More

by ramirez2958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason, Melina Wilson
Report | Print
Jun 24, 2024 -

Valley Hi Honda responded

Muchas gracias por sus amables palabras. Nos alegra saber que recibió un excelente servicio y que le explicaron claramente las opciones para arreglar su carro. ¡Esperamos poder servirle nuevamente en el futuro!

May 20, 2024

Dinh from Honda showed me the car that I wanted I’m so happy thanks More

by yvonnealcala.vhs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dinh
Report | Print
May 21, 2024 -

Valley Hi Honda responded

We're thrilled to hear that Dinh from Valley Hi Honda helped you find the car you wanted and that you're so happy with your choice! Thank you for sharing your positive experience with us.

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